Lobi

Ulasan untuk Homewood Suites by Hilton Amarillo

3 out of 5
Homewood Suites by Hilton Amarillo
8800 Interstate 40 W, Amarillo, TX

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 599 dari 1003 ulasan" "
Penilaian 8 - Bagus. 244 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 82 dari 1003 ulasan" "
Penilaian 4 - Buruk. 39 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 39 dari 1003 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Annette

Na
Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 3 Mei 2024
Good morning Annette,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you feedback on Expedia.We are glad to hear you enjoyed Your Home Away from Home and are grateful for the good rating with regards to our service and accommodations. We look forward to welcoming you back on your future visits to the area.Have a great weekend!Sincerely,HWS team.

8/10 Bagus

Lee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 1 Mei 2024
Good morning Mr. Lee,Hope this note finds you doing well. Thank you for choosing the Homewood Suites for your stay with us when in Amarillo, TXWe truly appreciate you taking the time to share your feedback with regards to our service on Expedia and giving us a good rating.We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

2/10 Sangat Buruk

Emily

Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 6 Mei 2024
Good morning Emily,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to respond to share your feedback on Expedia as it helps us serve you better.We apologize for all, and any inconvenience caused to you and will try doing better. We care and your loyalty means a lot to us. We request you give us another chance and stay with us again.Have a nice day!Sincerely,HWS team.

8/10 Bagus

Diana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We only stayed a couple of nights because we were going to a wedding, but its location was good for those who are staying for shopping and stuff. Close to movies, mall, restaurants, etc. Room was clean and front desk was nice. The only thing I wish it had was a vent for when you shower other than that it was good.
Menginap 2 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 15 Apr 2024
Good morning Diana,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback on Expedia and giving us a good rating. My team and I apologize for all, and any inconvenience caused to you due to the vent in the shower. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Carina

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Would definitely stay here again. Just a bummer the pool was down.
Menginap 2 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 15 Apr 2024
Good morning Carina,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our service on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We apologize about the pool as it is seasonal and will open in mid-May. care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 15 Apr 2024
Good morning John,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our service on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfortable room. I left a jacket in the room after checkout & discovered my mistake the next day after I arrived at my destination in NM. Called the hotel and they found my jacket. They offered to send it to me & I asked they hold it for me & I would pick it up on my travel home. I was glad to pick the jacket up on my trip home.
Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 15 Apr 2024
Good morning JohnHope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our service on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We are glad to hear you got your jacket. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Brian, San Leandro

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property and well maintained and run. Good included breakfast.
Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 12 Apr 2024
Goodmorning Brian,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Expedia and giving us a Perfect 5rating.We are glad to hear you enjoyed Your Home Away from Home. Your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice weekend!Sincerely,HWS team

8/10 Bagus

Greg

Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 29 Apr 2024
Good morning Greg,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations and service on Expedia and giving us a good rating.We are glad to hear you enjoyed Your Home Away from Home. Your loyalty means a lot to us. My team and I care and look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

8/10 Bagus

Norm

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
This is a beautiful facility and so very clean and I would give it a five but we did not have a hair dryer in the room and we had just a 1/2 roll of toilet paper. I'm sure this was an oversight but we had checked in late and we had to go to the front desk at 11 pm to pick up TP but the receptionist did not have access to house keeping so we never did get a hairdryer. She felt badly and apologized several times but that did not help us. Great breakfast and beautiful facility. I made sure we would not be charged thinking that we had stolen this hairdryer. I will be watching my invoice. I think a credit should be in order for the inconvenience of not being able to wash my hair.
Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 8 Apr 2024
Good morning Norm,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Expedia as it helps us serve you better.We apologize for all and any inconvenience caused to you due to the hair dryer. We would never think this way about our guests and would have provided you one the very next morning. We care and your loyalty means a lot to us. My team and I look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team.

2/10 Sangat Buruk

James

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 8 Apr 2024
Good morning James,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Expedia as it helps us serve you better.We apologize for all and any inconvenience caused to you during your stay with us. We care and your loyalty means a lot to us. My team and I request you to give us another chance. Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Cynthia

Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 29 Apr 2024
Good morning Cynthia,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations and service on Expedia and giving us a Perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. Your loyalty means a lot to us. My team and I care and look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

8/10 Bagus

Ann, Casper

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari HWS pada tanggal 4 Apr 2024
Good morning Ann,Hope this email finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our accommodations on Expedia and giving us a good rating. We care and request you to give us another chance to serve you again.Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Lori, Greenville

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel with excellent customer service. Was very happy with our one bedroom suite and would definitely stay here again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari HWS pada tanggal 25 Mar 2024
Good morning Lori,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations on Expedia and giving us a perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. My team and I care, and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely, HWS team.

2/10 Sangat Buruk

DaLayna

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari HWS pada tanggal 15 Apr 2024
Good morning DyLayna,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our service on Expedia as it helps us serve you better. We apologize for all, and any inconvenience caused to you during your stay with us. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

6/10 Cukup Baik

Kalyn

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Does not have early check in available
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari HWS pada tanggal 25 Mar 2024
Good morning Kalyn.Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations on Expedia as it helps us serve you better.We apologize for all, and any inconvenience caused to you due to the delay in an early check-in. High occupancy days our team attempts to get the suites ready as soon as possible. We care and request you to give us another chance to serve you again. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely, HWS team.

10/10 Sangat Bagus

Alejandra, Menomonee Falls

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El hotel está nuevo y muy bonito, super cómodo. El servicio y limpieza de 10. El desayuno muy rico y completo, las instalaciones del gimnasio excelente!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari HWS pada tanggal 18 Mar 2024
Good morning Alejandra,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback on Expedia and giving us a Perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Stephanie

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Nice, clean, comfortable, excellent staff
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari HWS pada tanggal 18 Mar 2024
Good morning Stephanie,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback on Expedia and giving us a Perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Lawrence, Simi Valley

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff. Some rooms undergoing renovations so the shower has no shelf. Was told it was on back order with the contractor.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari HWS pada tanggal 7 Mar 2024
Good morning LawrenceHope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your experience on Expedia and givign us a perfect 5 rating. We care and your loyalty means a lot to us. We look forward to welcoming you back to Your Home Away from Home.Have a nice day!Sincerely,HWS teamWe are glad to hear you enjoyed Your Home Away from Home. It is a blessing to have a wonderful , caring team to work with and we are truly blessed. I am sharing your valued feedback with them as it surely would brighten their day. We care and your loyalty as our honors member means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,

10/10 Sangat Bagus

Shyla

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They had Texas Waffles.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari HWS team pada tanggal 4 Mar 2024
Good morning Shyla,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We appreciate your feedback on Expedia and are glad to hear you enjoyed Your Home Away from Home.We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team

10/10 Sangat Bagus

Lawrence, Simi Valley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No gas stations close by. The AC/heat unit in our room was a little noisey
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari HWS pada tanggal 1 Mar 2024
Good morning Lawrence,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate your feedback on Expedia and the perfect 5 rating. Your loyalty means a lot to us. We look forward to welcoming you back on your future visits. Have a nice weekend!Sincerely,HWS team.

10/10 Sangat Bagus

Christina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, and safe, breakfast was very good, staff was very nice. Bring change if you want to do laundry, quarters. Red Robin was right next door and the food was really good, waitresses were very nice. I would stay there again
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari HWS pada tanggal 27 Feb 2024
Good morning Christina,Hope this note finds you doing well. Thank you for choosing Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time and giving us a Perfect 5 rating on Expedia.We are glad to hear you were satisfied with our service and accommodation. We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Betsy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was wonderful! Pamela checked us in and she was kind and helpful. The lady that checked us out and those serving breakfast were also excellent.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari HWS pada tanggal 20 Feb 2024
Good morning Betsy,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our accommodation and service on Expedia and giving us a Perfect 5 rating.Pamela and Crestina are amazing front desk ambassadors, and we are blessed to have them at the hotel. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

8/10 Bagus

Jeanine

Disukai: Kebersihan, kondisi & fasilitas properti
Nice suite, good price
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari HWS pada tanggal 15 Feb 2024
Good morning Jeanine,Hope this email finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Expedia and giving us a good rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 Sangat Bagus

Barbara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pamela was awesome. Friendly and helpful
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari HWS pada tanggal 9 Feb 2024
Good morning Barbara,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We appreciate you taking the time to share your feedback on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. Pamela is indeed an amazing front desk ambassador, and we are blessed to have her at the hotel.We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits. Have a nice day! Sincerely,HWS team.

10/10 Sangat Bagus

Michael

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari HWS pada tanggal 6 Feb 2024
Good morning Michael,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Hotels.com and giving us a perfect 10 rating.We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team.

8/10 Bagus

Cindy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was very nice however we were kept awake all night by someone walking above us. The floor creaked loudly with every step they took and apparently they never went to bed. Also the bathroom door barely clears the toilet making it a very tight space.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari HWS pada tanggal 5 Feb 2024
Good morning Cindy,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you talking the time to share your feedback with regards to your stay on Expedia as it helps us serve you better.We apologize for all, and any inconvenience caused to due to the sound from the guest room above you. I am sharing your valued feedback with maintenance. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 Sangat Bagus

Stephen

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HWS pada tanggal 22 Mar 2024
Good morning Stephen,Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice weekend!Sincerely,HWS team.

10/10 Sangat Bagus

Andrew

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent value!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HWS pada tanggal 30 Jan 2024
Good morning Andrew, Hope this note finds you well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time and giving us a Perfect 5 rating on Expedia.We care and are glad to hear you enjoyed Your Home Away from Home. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan
Nice place, noisy from I-40.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HWS team pada tanggal 29 Jan 2024
Good afternoon John,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations on Hotels.com and giving us a good rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 Sangat Bagus

Krista, Holmen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HWS pada tanggal 29 Jan 2024
Good afternoon Krista,Good afternoon John,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations on Expedia and giving us a Perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 Sangat Bagus

Candice, St. Augustine

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HWS pada tanggal 8 Jan 2024
Good morning Ma’am,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton, Amarillo, TX for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us.We take this opportunity to wish you and your family a Very Happy New Year. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Kathleen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HWS pada tanggal 8 Jan 2024
Good morning Kathleen,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton, Amarillo, TX for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Hotels.com and giving us a perfect 10 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us.We take this opportunity to wish you and your family a Very Happy New Year. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Kelly

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly checkin staff. Clean & spacious room.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HWS pada tanggal 8 Jan 2024
Good morning Kelly,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton, Amarillo, TX for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Expedia and giving us a perfect 5 rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us.We take this opportunity to wish you and your family a Very Happy New Year. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Dewayne

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Front desk was on her game. Kind, polite and very respectful. If the price stays right I will continue to stay here community to my job in Kirkland, NM. until March, April.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HWS pada tanggal 5 Feb 2024
Good morning Dewayne,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you talking the time to share your feedback with regards to your stay on Travelocity and giving us a perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 Sangat Bagus

Deanna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel. A little older than some Homewood Suites, but breakfast was good and staff friendly.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HWS pada tanggal 4 Jan 2024
Ms. Deanna,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We appreciate your feedback on Expedia and the rating of a perfect 5 score.As you may have noticed we are remodeling the property in a phased manner as per the brand standard.We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Happy New Year! See you more often in 2024.Sincerely,HWS team

10/10 Sangat Bagus

Shaila

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HWS pada tanggal 29 Des 2023
Good morning Shaila,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our accommodation and service on Expedia and giving us a perfect rating.We are glad to hear you enjoyed Your Home Away from Home. Your loyalty means a lot to us.We look forward to welcoming you back on your future visits. We take this opportunity to wish you and your family a Very Happy New Year.Have a great weekend. See you in 2024!Sincerely,HWS team.Have

10/10 Sangat Bagus

LAURA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HWS pada tanggal 27 Des 2023
Good afternoon Laura,Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We appreciate you taking the time to share your feedback with regards to our service and accommodation on Hotels.com and givign us a Perfect 10.We are glad to hear you enjoyed Your Home Away from Home. We take this opportunity to wish you a Very happy New Year.See you in 2024.Sincerely,HWS team.

10/10 Sangat Bagus

David

Bepergian bersama hewan peliharaan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HWS pada tanggal 11 Des 2023
Good morning David,Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our accommodations and service on Expedia and giving us a perfect 05 rating.We are glad to hear you enjoyed Your Home Away from Home. We take this opportunity to wish you a Happy and safe festive season with family and friends. Your loyalty means a lot to us. We look forward to welcoming you back on your next visit.Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

Randall

Disukai: Kebersihan, kondisi & fasilitas properti
We are never disappointed when we stay here.
Menginap 6 malam pada bulan November 2023
Tanggapan dari HWS pada tanggal 30 Nov 2023
Good afternoon Randall,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us. We truly appreciate you taking the time to share your feedback with regards to our accommodation and service on Expedia and giving us a Perfect rating. We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits. Have a nice evening!Sincerely,HWS team

10/10 Sangat Bagus

Kasey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Checking in late while traveling, front desk lady was very nice and welcoming. Beds were amazing, breakfast was the best as was staff during breakfast. Thank y'all for a wonderful stay!
Menginap 1 malam pada bulan November 2023
Tanggapan dari HWS pada tanggal 30 Nov 2023
Good afternoon Kasey,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us. We truly appreciate you taking the time to share your feedback on Expedia and giving us a Perfect rating. We are glad to hear you enjoyed Your perfect Second Home. Your loyalty means a lot to us. We take this opportunity to wish you and your family a Happy festive season. We look forward to welcoming you back on your future visits. Have a nice evening!Sincerely,HWS team

8/10 Bagus

Anthony, Lubbock

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mostly good things for this property. Plenty of parking. Very friendly front desk staff. Hats off to the gentleman in charge of the buffet area. Very clean area. Good tasty food. This man obviously takes pride in doing his job and taking care of the hotel guests. The hotel is doing some renovations so areas of the second floor were hard to access. My room did not have a shower curtain for the tub area. The bed pillows were small and not comfortable. Finally there was a good bit of road noise from the nearby interstate. So some really good things and some things that I did not care for.
Menginap 1 malam pada bulan November 2023
Tanggapan dari HWS pada tanggal 13 Nov 2023
Good morning Anthony,,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. My team and I truly appreciate you taking the time to share your feedback on Expedia with regards to our service and accommodation as it helps us serve you better.We are glad to hear you enjoyed Your Home Away from Home. Sabino is an amazing breakfast host, and we are blessed to have him at the hotel. I am sharing your valued concerns with regards to the shower curtain with my housekeepers for corrective action. We care and your loyalty means a lot to us.We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team

10/10 Sangat Bagus

Chad

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was excellent. Rooms are very roomy and clean. If I’m ever back in Amarillo,this is my go to hotel. Thanks for everything guys.
Menginap 3 malam pada bulan November 2023
Tanggapan dari HWS pada tanggal 13 Nov 2023
Good morning Chad,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. My team and I truly appreciate you taking the time to share your feedback on Expedia with regards to our service and accommodation and giving us perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. We care and your loyalty means a lot to us.We look forward to welcoming you back on your future visits. Have a nice day!Sincerely,HWS team

8/10 Bagus

Micki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Was fine - did not request handicap room but I as given one did not care for that
Menginap 2 malam pada bulan November 2023
Tanggapan dari HWS pada tanggal 9 Nov 2023
Good morning Micki,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodations on Expedia. We apologize for all, and any inconvenience caused to you due to the suite as the reservation history shows that the same was booked through the system. We care and your loyalty means a lot to us. We look forward to welcoming you to Your Home Away from Home. Please let us know of your next reservation. We promise to confirm a suite of your choice. Have a nice day!Sincerely,HWS team

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan September 2023
Tanggapan dari HWS pada tanggal 2 Nov 2023
Dear Guest,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We truly appreciate you taking the time to share your feedback with regards to our accommodation and service on Hotels.com as it helps us serve our valued guests like yourself better.We apologize for all and any inconvenience caused to you during your stay with us. We are saddened to know that we did not live up to your expectations. We care and request you to give us another chance to serve you again. Have a nice day!Sincerely,HWS team

2/10 Sangat Buruk

MICHAEL

Bepergian bersama teman
Tidak Disukai: Fasilitas
Construction on second floor. Lobby elevator not available to the second floor. Counter person didn’t mention that when assigning my second floor room. After unloading the car at the lobby, was informed I need to use the west end elevator at the opposite end of the property. I should have been told all of this at check in and driver my car to the other end of the building to unload. My reserved room was deluxe studio suite, what got was a deluxe 1 bedroom suite. The entire layout was not what reserved. The wall and bedroom door cut the suite in half and makes it very tight instead of wide open.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari HWS pada tanggal 18 Okt 2023
Good morning Michael,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo. We apologize for, all and any inconvenience caused to you on arrival and can assure you that corrective action is being taken with regards to information that needs to be shared with our valued guests like yourself when checking into the hotel. We are truly sorry.We request you give us another opportunity to serve you again.Have a nice day!Sincerely,HWS team.

10/10 Sangat Bagus

gail, Springfield

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ok
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari HWS team pada tanggal 18 Okt 2023
Good morning Gail,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo, TX. We appreciate you taking the time to share your feedback with regards to our accommodation and service on Expedia and giving us a good rating.We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

6/10 Cukup Baik

Ellie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari HWS pada tanggal 17 Okt 2023
Good morning Ellie,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton, for your stay with us when in Amarillo,TX. Thank you for taking the time to share your feedback with regards to our service on Hotels.com.We care and your loyalty means a lot to us. Please give us another opportunity to serve you again.Have a nice day!Sincerely,HWS team

10/10 Sangat Bagus

Debbie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great and quite room. Breakfast made my morning, those biscuits were excellent and so was the gravy. Everything hot and fresh (unlike their neighbors next door gag!) The gentleman running the kitchen and very friendly and polite even took my dishes for me. Real plates not plastic plates. Love this place.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari HWS pada tanggal 10 Okt 2023
Good morning Ms. Debbie,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Expedia and giving us a Perfect 5 rating.We are glad to hear you enjoyed Your Home Away from Home. I am sharing your valued comments with my F&B team. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team

10/10 Sangat Bagus

Kristopher

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall a great stay
Overall, a great stay for an overnight on our way from AZ to MO. The front desk lady wasn’t that friendly and not knowledgeable about gluten-free options at breakfast, but the beds were comfortable for us since we like hard mattresses and the pillows were super comfy. Decent hot breakfast selections except for our Celiac daughter. It’s next door to a Jimmy Johns and if your celiac or gluten-free, a Red Robin both in the same parking lot. We would stay here again if traveling through Amarillo. And it’s just a 6min drive from Cadillac Ranch.
Menginap 1 malam pada bulan September 2023
Tanggapan dari HWS pada tanggal 10 Okt 2023
Good morning Kristopher,Hope this note finds you doing well. Thank you for choosing the Homewood Suites by Hilton for your stay with us when in Amarillo,TX. We truly appreciate you taking the time to share your feedback with regards to our service and accommodation on Hotels.com and giving us a Perfect 10 rating.We are glad to hear you enjoyed Your Home Away from Home. I am sharing your valued comments with my front desk and F&B team. We care and your loyalty means a lot to us. We look forward to welcoming you back on your future visits.Have a nice day!Sincerely,HWS team