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Ulasan untuk The Wordsworth Hotel

4 out of 5
The Wordsworth Hotel
Stock Lane, Grasmere, Ambleside, England

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 298 dari 582 ulasan" "
Penilaian 8 - Bagus. 196 dari 582 ulasan" "
Penilaian 6 - Cukup Baik. 49 dari 582 ulasan" "
Penilaian 4 - Buruk. 32 dari 582 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 582 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Debbie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Great location in the heart of Grasmere. Easy parking. Good breakfast. Lovely new bathroom. The room itself and the restaurant and reception areas could do with a bit of an update which would make it fabulous. Maybe removing some carpets and having wooden floors would help.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Experience pada tanggal 8 Mei 2024
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Bagus

Andrew

Disukai: Kebersihan, staf & layanan
V good location
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Experience pada tanggal 8 Apr 2024
Thank you for your feedback. We would love to see you again soon.

8/10 Bagus

So Chai

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good !
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Experience pada tanggal 6 Mar 2024
Thank you for your feedback. We would love to welcome you back.

10/10 Sangat Bagus

Kathleen

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Experience pada tanggal 6 Mar 2024
Thank you for your rating. We would love to see you again.

10/10 Sangat Bagus

Kenneth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Guest Experience pada tanggal 6 Mar 2024
Thank you for your rating. We hope to see you again soon.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
80th treat
Enjoyed our short stay very much. Unfortunately the spa area was not in use so couldn’t give five stars 🌟
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Guest Experience pada tanggal 8 Feb 2024
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

8/10 Bagus

Lee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New Year Weekend.
Generally a lovely weekend, and felt homely and welcoming with staff. Weekend stop during New Year weekend. Some aspects of the fixtures and fitting did look a little tired, but overall enjoyable
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Guest Experience pada tanggal 16 Jan 2024
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Sangat Bagus

Jean and Rob

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Experience pada tanggal 16 Jan 2024
Thank you for your rating. We hope to see you again soon.

8/10 Bagus

Rob

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Fantastic location, our room was in the corridor to the rear of the property next lo the rear entrance which was a little noisy. Reasonable food and facilities, just felt a little dated in places, and not sure we’d give it 4 stars. That’s said we enjoyed our stay and none of the above spoiled our weekend.
Tanggapan dari Guest Experience pada tanggal 6 Mar 2024
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Sangat Bagus

Daniel

Menginap 1 malam pada bulan November 2023
Tanggapan dari Guest Experience pada tanggal 16 Jan 2024
Thank you for your rating. We hope to see you again soon.

10/10 Sangat Bagus

John

Disukai: Kebersihan
Menginap 2 malam pada bulan November 2023
Tanggapan dari Guest Experience pada tanggal 29 Nov 2023
Thank you for your rating. See you again soon.

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Guest Experience pada tanggal 29 Nov 2023
Thank you for taking the time to rate us.

10/10 Sangat Bagus

Suzanne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely friendly staff. Food was excellent, and the staff were very helpful with dietary requirements.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Guest Experience pada tanggal 1 Nov 2023
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

10/10 Sangat Bagus

David

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest Experience pada tanggal 16 Okt 2023
Thank you for your rating. See you again soon.

8/10 Bagus

Jeanette

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest Experience pada tanggal 11 Okt 2023
Thank you for your rating. See you again soon.

10/10 Sangat Bagus

Terence

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Two night stay in Grasmere
The hotel was modern and spaceous with excellant furnishings and knowledgeable staff, food and drinks were very good and parking was free and easy
Menginap 2 malam pada bulan September 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 Sangat Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
-
Menginap 1 malam pada bulan September 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
Thank you so much for taking the time to share your rating. We hope to welcome you back soon.

10/10 Sangat Bagus

Yuk lin

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
Thank you for your rating. See you again.

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing
2nd visit to this hotel. Excellent location and nice breakfast. Stayed in room 22 and had a few issues. The toilet wouldn’t flush properly and there seemed to be a lot of heat behind the bathroom. Mentioned the broken flush to reception and it was never repaired. Room dated and could do with a refurbishment. Wouldn’t stay here again.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
hank you for your feedback, I am sad to hear you did not enjoy your experience with us. I will ensure your feedback is passed on to the team. We hope to see you again and give you the customer experience we pride ourselves on.

6/10 Cukup Baik

Denise

Menginap 1 malam pada bulan September 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
Thank you for taking the time to rate us.

10/10 Sangat Bagus

Howard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel ideal situated for the Lakes. Great service from all staff.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 Sangat Bagus

Sarah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a lovely place to stay, beautiful room, beautiful village, really helpful staff. We loved the pool and jacuzzi! Good breakfast, very peaceful location. Thanks so much.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
Thank you for passing on your feedback, we pride ourselves on our customer experience and the high-quality standards we thrive to maintain. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 Sangat Bagus

Donald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Set in wonderful country side with lovely walk around Grasmere lake close to the hotel
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
Thank you for taking the time to post your review. We are so happy that you had a great time with us!

8/10 Bagus

KIM

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room we stayed in was very comfortable. The coffee machine was a treat! The restaurant was brilliant and both dinner and breakfast were very yummy.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
Thank you so much for your recent review. It made our day!

6/10 Cukup Baik

Saeemah

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great location, nice spaces outside. Room and decor very shabby. Smelled. I needed anti histamine as made allergies play up. We avoided sitting on fabric of furniture as did not look clean. Bathroom was spotless. Breakfast had good choices from menu( which was included in price of room) . Main issue hotel did not have a 5 star feel and was certainly not fabulous as rating on hotel. Com indicated
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Guest Experience pada tanggal 28 Sep 2023
Thank you for your rating. See you again soon.

8/10 Bagus

Erich

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Experience pada tanggal 14 Agu 2023
Thank you for your rating. We hope to welcome you back soon.

10/10 Sangat Bagus

Brian

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Guest Experience pada tanggal 14 Agu 2023
Thank you for your rating. We would love to welcome you back.

4/10 Buruk

Dawn

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Property in excellent location, very central. Obviously very grand property once, but needs an update. Classic bedroom very old fashioned, no fridge, no safe, no a/c or fan, so had to keep window open to air. Asked for bucket of ice to room and was told there was a standard delivery charge of £5! Asked to pay whole accomodation cost on arrival not just credit card defails ..... never heard of this worldwide! Female receptionist needs to be friendlier.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Guest Experience pada tanggal 14 Agu 2023
Thank you for taking the time to share your feedback with us. All feedback is greatly appreciated to help enhance our guest’s experience. Our aim is to stay true to our pub roots and provide a comfortable, relaxing Inn where everyone would like to eat, drink, sleep, and explore from. We can only apologise if you feel we have missed the mark on this occasion. We hope to see you again.

8/10 Bagus

Antoinette van

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful area great for walking . Nice little village with nice shops for sports and arts . Hotel was nice, but the first night they put us in a room next to the very noisy elevator. It really ruined the nightly rest . Employees were very friendly and helpful and made it up by upgrading us to a much nicer room , where we were welcomed by a glass of Prosecco .
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Guest Experience pada tanggal 26 Jul 2023
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Sangat Bagus

Patrick

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Guest Experience pada tanggal 24 Jul 2023
Thank you for taking the time to rate us. We would love to welcome you back soon.

10/10 Sangat Bagus

BARRY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Guest Experience pada tanggal 10 Jul 2023
Thank you for your rating. See you again soon.

8/10 Bagus

Alan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wordsworth Hotel is lovely. Very conveniently located in the centre of Grasmere. Our room was very well presented. The bar-man was very professional and friendly and made us some great cocktails. We were a bit disappointed to find that the Signature restaurant now seems to be merged with the bistro. Nothing against bistros but we had made an effort to get dressed up for the more formal restaurant only to find that people sat near us were wearing shorts and trainers as a result of the new set up. On the whole, a great hotel, however.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Guest Experience pada tanggal 4 Jul 2023
Thank you for taking the time to send us your feedback, it is a pleasure to read some lovely comments regarding our staff and Inn. All feedback is encouraged, we are always looking at ways to improve our customer experience. I will ensure the team are in receipt of your kind words and your feedback will be reviewed. We hope to see you again very soon.

8/10 Bagus

Vincent, Aberdeen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A lovely hotel in a lovely setting. Checking in and out was a little frantic due to other guests milling about and making demands. One real issue for us was young people misusing the pool and spa facilities. We were looking forward to chilling out after a long couple of days and our experiences was marred by feral youths bombing, splashing, screaming, etc. and running around the facilities. There was no attendance or supervision and a complaint to reception staff generated zero comment or response. It really spoiled our stay
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Guest Experience pada tanggal 30 Jun 2023
Thank you so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. We will keep your feedback in mind moving forward. We hope you give us another chance. We will do our best to deliver the exceptional stay we know we can.

4/10 Buruk

P

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Expensive disappointmentt
Room allocated was very hot, the radiator was stuck on full heat even though it was 28deg outside, and could not be turned off. The shower/bath had sides so high that a shorter elderly person could not possibly get in without some form of steps. An upgrade room was offered for some of our stay which was acceptable. On our last night we were returned to a standard room, really small and very hot. A security light was mounted right outside the window lighting up the room like daylight which meant that the blind and curtains had to be shut tight to keep the light out, which also cut off any cool air. A very expensive disappointment, but at least the staff were friendly.
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Guest Experience pada tanggal 30 Jun 2023
Thank you for taking the time to share your feedback. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

8/10 Bagus

Susan

Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Guest Experience pada tanggal 30 Jun 2023
Thank you for your rating. See you again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Loved The Wordsworth and Grasmere
My husband and I loved The Wordsworth Hotel. It is obviously an older property, but for us it had been updated where it counts. The bathroom was lovely. The staff treated us so very well, and we loved the bartenders!! Especially our friend from Scotland. We would stay there again in a heartbeat. The location was ideal to walk into everywhere in Grasmere and also to get to hiking trails.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Guest Experience pada tanggal 30 Jun 2023
We can't wait to see you again. Thank you for your feedback.

10/10 Sangat Bagus

Alexander

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Woodrow Wilson
Wunderbar romantisches Zimmer mit Blick auf den hauseigenen Garten. Sekt als Welcome Drink, inkludierter Cream Tea im Garten. Beides großartig. Frühstück ebenfalls sehr gut. Auf das Personal muss man tw. länger warten (Bar, Rezeption) und die Freundlichkeit könnte einen Tick größer sein. Ansonsten ein wunderbarer Aufenthalt!
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Guest Experience pada tanggal 30 Jun 2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 Sangat Bagus

Penny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Guest Experience pada tanggal 30 Jun 2023
Thank you for your rating. We would love to welcome you back. :)

8/10 Bagus

Hazel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Guest Experience pada tanggal 30 Jun 2023
Thank you for your rating. We would love to welcome you back.

10/10 Sangat Bagus

Pam

Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

S

Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Wordsworth is a lovely old hotel in the centre of the beautiful village of Grasmere. Highly recommended.
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

John

Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and excellent staff
Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Susan

Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A few service issues but still enjoyed
The location and building are beautiful, everything was clean and we used the pool and jacuzzi which were lovely. My parents had a card in their room saying if they forego getting the room cleaned they can have a free drink, which I thought was a great idea. However, I didn't have a card, and when I asked at reception I felt like I was stressing the woman out as she said it was nothing to do with her and was the cleaning staff's responsibility. Eventually the barman gave me a free drink, however. Breakfast was decent, quick service, and a range of options. Our order was slightly wrong but it was still enjoyed. I must say the hotel was very warm. I didn't need the radiator on in my room, and I even had to open the window at times. In February that's crazy haha!
Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2023

10/10 Sangat Bagus

Mark

Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Steve

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Birthday Bash
Excellent, room was spacious and clean food was superb
Menginap 1 malam pada bulan Januari 2023