Berdasarkan pada 2.132 ulasan yang telah diverifikasi

4,4 dari 5
84% tamu menyarankan
4,5 Kebersihan kamar
4,4 Pelayanan & staf
4,4 Kenyamanan kamar
4,5 Kondisi hotel
Ulasan Terverifikasi Expedia
4 dari 5
oleh luki

Modern hotel with abit of a walk

Dikirim pada 29 Des 2016 di Hotels
Modern hotel with good facilities, about 10 min walk from city center but since it was very windy it was difficult to walk there and back, although the hotel provided free shuttle to train station, we had to book in advance. Nothing to eat around the hotel except for hotel restaurants. Excellent service, staff was very helpfull except for the lady in the sauna/fitness: terrible attitude, slamming everything, talking loud and very rude. Would have given a five star for service if not the cleaning lady in sauna.
Komentar dari Pihak Hotel
31 Des 2016 oleh General Manager, Pihak Hotel
Thank you for the great review of our hotel, Luki. We sincerely appreciate the time you have taken to express your satisfaction. Comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Best regards, Dieuwke Reuvers, Hotel Manager
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 13 Jan 2020
Beautiful veiws from 15th floor. Tram stops outside, its close to central staition.
Komentar dari Pihak Hotel
13 Jan 2020 oleh General Manager, Pihak Hotel
Dear guest, Many thanks for your positive comments and recent stay. I am delighted our convenient and unique location on the waterside met to your expectations. Please stay again! Kind regards, Remco Groenhuijzen General Manager
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 13 Jan 2020
Excelente , bien ubicado, magníficas vistas. Para vilver sin duda
Komentar dari Pihak Hotel
13 Jan 2020 oleh General Manager, Pihak Hotel
Estimado/a cliente, Muchas gracias pos sus comentarios sobre su estancia en nuestro hotel. Nos complace escuchar que nuestra excelente ubicación y las buenas vistas desde el hotel han sido de su agrado y han cumplido sus expectativas. Deseamos recibirle nuevamente en nuestro hotel en un futuro proximo! Atentamente, Remco Groenhuijzen Gerente
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 10 Jan 2020
Komentar dari Pihak Hotel
13 Jan 2020 oleh General Manager, Pihak Hotel
Dear guest, Thank you for expressing your full satisfaction! Please stay again. Kind regards, Remco Groenhuijzen General Manager
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 8 Jan 2020
Lovely hotel, given free upgrade to a higher level room and were able to check in just after 12 instead of 3 which was a great relief as it was raining and only wanted to drop cases off, but were able to dry off and unpack which made the start of the trip fab! Would recommend and stay again
Komentar dari Pihak Hotel
9 Jan 2020 oleh General Manager, Pihak Hotel
Dear guest, Thank you very much for your more than positive feedback. I am pleased to find out we provided you with both an early check in as well as a free upgrade to a higher room level. Compliments will be internally shared! Thank you also for recommending us. We look forward to welcome you again. Kind regards, Remco Groenhuijzen General Manager
5 dari 5
oleh Traveler yang telah diverifikasi dari España

Dikirim pada 6 Jan 2020
Nos dió un habitación superior de lo que habíamos reservado, en realidad un suite!! Solo es una parada en la tranvia ( que para justo delante del hotel) para llegar al centro Ha sido todo perfecto
Komentar dari Pihak Hotel
7 Jan 2020 oleh General Manager, Pihak Hotel
Estimada Janet, Muchas gracias por sus comentarios tan positivos. Nos complace oir que tanto nuestro servicios como el Junior Suite, el personal que le atendieron y nuestra ubicación fueron de su agrado! Mucha gracias y deseamos tener el placer de volver a recibirle en el futuro Atentamente, Remco Groenhuijzen Gerente
4 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 6 Jan 2020
The hotel was beautiful, pretty modern, and the location was fine, not perfect, but close enough to the touristic places.
Komentar dari Pihak Hotel
6 Jan 2020 oleh General Manager, Pihak Hotel
Dear guest, Thank you for your positive review. I am pleased to learn you appreciated our convenient and unique location close to where it all happens, and for spending such a great time in our comfortable and modern hotel. We look forward to welcome you again! Kind regards, Remco Groenhuijzen General Manager
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 5 Jan 2020
Komentar dari Pihak Hotel
6 Jan 2020 oleh General Manager, Pihak Hotel
Dear guest, Thank you very much for expressing your full satisfaction! Please stay again. Kind regards, Remco Groenhuijzen General Manager
5 dari 5
oleh Traveler yang telah diverifikasi dari Ontario, Canada

Dikirim pada 5 Jan 2020
Beautiful view and location. Wish they had Netflix on TV or someway to connect phone to TVs.
Komentar dari Pihak Hotel
6 Jan 2020 oleh General Manager, Pihak Hotel
Dear guest, Thank you very much for your kind review! My apologies if we could not fulfill to your request. Next time you visit Amsterdam we hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager
5 dari 5
oleh Traveler yang telah diverifikasi

Dikirim pada 5 Jan 2020
Komentar dari Pihak Hotel
6 Jan 2020 oleh General Manager, Pihak Hotel
Dear guest, Thank you very much for expressing your full satisfaction! Please stay again. Kind regards, Remco Groenhuijzen General Manager