2/10 Sangat Buruk
beihua
Bepergian bersama keluarga
24 Des 2025
Tidak Disukai: Kondisi & fasilitas properti
The sink faucet has an issue—it dispenses either scalding hot water or cold water only. The showerhead is leaking, the heating pipe has come loose, and the control unit is not functioning properly. There is also a crack in one of the water glasses. However, what disappointed us the most was the sense of discrimination we experienced.
They have a Hawaiian restaurant, and on December 21, when my husband went there to dine, the host asked to see his passport. My husband presented his room key, credit card, explaining that he was a hotel guest. Despite this, the host insisted that without a passport, he could not enter the restaurant and asked him to leave. This was a highly discriminatory act. We did not see any other guests being required to show their passport or ID to enter the restaurant.
Today, we also lodged a complaint with the restaurant manager Marhia A. Martinez about this incident. We are utterly unable to tolerate such discriminatory behavior taking place at a Disney hotel restaurant.
beihua
Menginap 2 malam pada bulan Desember 2025