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Ulasan untuk Hotel Lulu, BW Premier Collection

3.5 out of 5
Hotel Lulu, BW Premier Collection
1850 S Harbor Blvd, Anaheim, CA

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 1597 dari 2839 ulasan" "
Penilaian 8 - Bagus. 673 dari 2839 ulasan" "
Penilaian 6 - Cukup Baik. 285 dari 2839 ulasan" "
Penilaian 4 - Buruk. 154 dari 2839 ulasan" "
Penilaian 2 - Sangat Buruk. 130 dari 2839 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Alejandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Olivia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Danyelle

Tidak Disukai: Staf & layanan
Walked to Disney which was nice. Not a lot of info given at check out like where our room was but was nice once we figured It out
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rodrigo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was our first time at Hotel Lulu as my family decided to take a spontaneous trip to LA/Anaheim. Our go-to hotel was sold out, but figured we’d give Hotel Lulu a shot since it was in the same vicinity. We were very pleased with our stay there! The front desk was even able to upgrade us to a King-size bed, although only queens were available at booking, at no charge. The front desk and cleaning were very friendly and always greeted us. Parking was a piece of cake! 10-12min walk from Disneyland and about a 45min drive to Santa Monica which is where we split up our time. Overall, great place to stay and would definitely stay here again!
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 26 Mei 2024
Dear Rodrigo,Thank you for your fantastic review! We're delighted you chose Hotel Lulu, BW Premier Collection for your spontaneous trip to LA/Anaheim and that you were pleased with your stay. We look forward to welcoming you back for another top-notch experience!

10/10 Sangat Bagus

Tom

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoyed the politeness and professionalism of your staff. The environment of the surrounding area of the hotel. The cleanness of the hotel.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 26 Mei 2024
Dear Tom,Thank you for choosing Hotel Lulu, BW Premier Collection, and sharing your lovely five-star review. Our team works hard to ensure our guests have a perfect stay, so they will be delighted you were impressed with the friendly service, spotless accommodations, and our great location. We look forward to welcoming you back on future trips to the area.

10/10 Sangat Bagus

Michelle

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a last minute stay, I was staying at another hotel, and I decided I wanted to stay one more day. The hotel I was staying at didn’t have any availability, I found hotel lulu. I regret not staying here my whole trip. Next Anaheim trip it will definitely be here!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 24 Mei 2024
Dear Michelle,Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay at Hotel Lulu, BW Premier Collection and that you plan to stay with us for your future Anaheim trips. It's wonderful to know that our accommodations made such a positive impression. We look forward to welcoming you back for another excellent experience!

10/10 Sangat Bagus

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Every Disney trip planning is easy because we always stay here! Don’t even need to look at any other hotels! Thank you for always being the best! Great front staff, always friendly and always helpful.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 24 Mei 2024
Dear Thomas,We're so happy to hear that Hotel Lulu, BW Premier Collection has become your trusted partner for every Disney trip! Knowing you don't even consider looking elsewhere means the world to us. Thank you for acknowledging our fantastic front desk staff. Their friendliness and helpfulness are what we strive for in every guest interaction, and they will be delighted to hear your kind words. We look forward to welcoming you back again soon and creating more magical memories for your next Disney adventure!

4/10 Buruk

Jenesis

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Joshua

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a phenomenal place to stay for people wanting a hotel thats close to Disneyland. I appreciate the added security of having to card in at the elevator up to your floor to prevent unauthorized visitors. I can’t comment enough how much the staff made this my go to hotel for my future visits. Thank you for the hospitality and incredible experience!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 24 Mei 2024
Dear Joshua,Thank you so much for choosing to stay with us at Hotel Lulu, BW Premier Collection. Impressing every guest with our exceptional service is always a top priority, so we're thrilled that was the case for you. It's also great to read our convenient location was a highlight of your trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 Sangat Bagus

Domenika

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me gustó mucho la cercanía a los parques de Disney y con el autobús de Disney del estacionamiento ToyStory queda justo al lado, la gente es muy amable y siempre dejaban el cuarto súper limpio :) sin duda regresaría
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 22 Mei 2024
Querida Domenica,¡Gracias por tus maravillosos comentarios! Estamos encantados de que haya disfrutado de nuestra excelente ubicación, estacionamiento conveniente y equipo amigable. ¡Fue un placer tenerlo aquí y esperamos darle la bienvenida nuevamente al Hotel Lulu, BW Premier Collection para otra visita mágica!

8/10 Bagus

Kasandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jocelyn

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fast check in. Easy access to parking lot.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 22 Mei 2024
Dear Jocelyn,We're so pleased you enjoyed your stay at Hotel Lulu, BW Premier Collection! It's great to hear that our check-in process went smoothly and that you appreciated the accessible parking. The next time you're in the area, please come see us again for another terrific experience.

8/10 Bagus

Reza

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place in the area. Renovated and clean.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 24 Mei 2024
Dear Reza,Thank you for taking a moment to let us know about your recent experience staying with us at Hotel Lulu, BW Premier Collection. Your compliments regarding our clean and newly refreshed accommodations brighten our day. Again, thank you for visiting, and we cannot wait to see you the next time you are in the area.

10/10 Sangat Bagus

Timothy, Vista

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 21 Mei 2024
Dear Timothy,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Hotel Lulu, BW Premier Collection soon for another great stay.

10/10 Sangat Bagus

ROBERTO, LAREDO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Exelente
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 22 Mei 2024
Dear Roberto,Thank you for staying with us and for your feedback! We're glad you had a phenomenal experience. It was a pleasure having you here, and we hope to welcome you back to Hotel Lulu, BW Premier Collection soon for another great stay.

10/10 Sangat Bagus

Justin

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
We choose this hotel every time we come to Anaheim. Great service
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 21 Mei 2024
Dear Justin,Thank you for taking a moment to write a review. It is an honor to learn you enjoyed your stay with us, particularly highlighting our service. We appreciate you being a loyal guest of ours. Thank you for choosing to stay at Hotel Lulu, BW Premier Collection, and we look forward to welcoming you again.

6/10 Cukup Baik

Charles

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Sara

Bepergian bersama keluarga
Disukai: Staf & layanan
Within walking distance to Disney parks. Staff were very friendly. The room was dated. Has carpet which I’m not a fan of in hotels. Along with the fabric shower curtains. The tables were scuffed up and chair was stained and ripped. Tub didn’t drain very well. Safety feature of having to use room key in order for elevator to operate was appreciated.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 20 Mei 2024
Dear Sara,Thank you for staying with us and taking a moment to compliment our ideal location near the Disney parks and our team's exceptional guest service. Also, we appreciate your confidence in us regarding the safety features, as these are among our top priorities. However, we apologize for any concerns you had with our accommodations. Your comments will be analyzed by our team to create a more welcoming and comfortable environment for our guests going forward. Nevertheless, it was an honor to have you here, and we hope you will stay with us again the next time you are in the area.

8/10 Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was very calm, clean and I loved the decor and style when we immediately walked in. The price was good but I think parking is a little expensive and the $50 deposit was a little unclear when booking. Overall I enjoyed it and it was a great stay and location!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 20 Mei 2024
Dear Richard,Thank you for sharing your experience at Hotel Lulu, BW Premier Collection. We're delighted you loved our calm atmosphere, cleanliness, and stylish decor. Rest assured, we also appreciate your feedback on the parking cost and deposit clarity, and we'll work to ensure these are clearer to guests going forward. We're glad you enjoyed your overall stay and look forward to welcoming you back again!

10/10 Sangat Bagus

Stephie

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel centrico y muy bonito!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 20 Mei 2024
Querida Stephie,Gracias por brindarnos su opinión sobre su estadía en el Hotel Lulu, BW Premier Collection. ¡Estamos encantados de que haya disfrutado de la comodidad de nuestra propiedad ubicada en el centro y de que se haya divertido en las numerosas atracciones cercanas! ¡Esperamos poder brindarle otra estadía fantástica en su próxima visita a Anaheim!

10/10 Sangat Bagus

Jeanette

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property with walking distance to a lot of dinning options & transportation to Disneyland. Super clean, quiet & friendly staff & lots of parking.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 19 Mei 2024
Dear Jeanette,Thank you for sharing your experience at Hotel Lulu, BW Premier Collection. We're thrilled you enjoyed our convenient location, attention to cleanliness, and friendly team. It's also great to hear you found ample parking and easy transportation to Disneyland. We look forward to welcoming you back for another magical stay!

10/10 Sangat Bagus

Noel, MIAMI

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 19 Mei 2024
Dear Noel,Thank you for choosing Hotel Lulu, BW Premier Collection, and our location is often a highlight for many of our guests. Thank you for taking a moment to let us know about your time staying with us, and we cannot wait to see you again soon!

10/10 Sangat Bagus

Amber

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff here are awesome and very helpful! It is clean and a safe area. We love staying at Lulu for our Disneyland trips.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 19 Mei 2024
Dear Amber,It was our pleasure to provide you with clean, safe accommodations. We're glad our friendly staff made you feel welcome, and we look forward to seeing you again at Hotel Lulu, BW Premier Collection!

2/10 Sangat Buruk

Rosaly

Tidak Disukai: Staf & layanan
El gringo de la recepcion se porto super grosero siempre, hice una reservacion dos veces por equivocacion y me la cobraron, cada vez que iba a Disney, me hospedaba en ese hotel, pero ya no volvere.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 19 Mei 2024
Querida Rosaly,Gracias por tus comentarios. Lamentamos profundamente la experiencia con nuestra recepción. Esto no cumple con nuestros estándares de hospitalidad y tomaremos medidas para garantizar que todos los huéspedes reciban un servicio amable y profesional. Nos disculpamos por el inconveniente de tener que pagar dos veces y le recomendamos que se comunique con el sitio de terceros que utilizó para su reserva. Tienen acceso a su información de facturación y pueden ayudarlo mejor. Esperamos que considere quedarse con nosotros nuevamente para ver cómo hemos mejorado.

10/10 Sangat Bagus

Luz

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet and friendly.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 21 Mei 2024
Dear Luz,Thank you so much for choosing to stay with us at Hotel Lulu, BW Premier Collection. Our goal is to provide every guest with friendly service, so we're thrilled that was the case for you. It's great to read you enjoyed your visit. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 17 Mei 2024
Dear Anthony,We're delighted to know that you had a great time with us overall! We trust that everything was in order for your stay, and we hope to see you again soon.

2/10 Sangat Buruk

Rosaly

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
El personal de recepcion fue muy grosero ( el gringo) los demas fueron muy amables. Tambien tenia una reservacion que por error se reservo dos veces la misma noche y no quisieron cancelarla. Siempre habia ido a ese hotel a hospedarme y me gustaba mucho, pero no regreso de nuevo.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 17 Mei 2024
Querida Rosaly,Gracias por compartir su experiencia. Lamentamos escuchar los problemas que tuvo con nuestro equipo de recepción y el error de reserva. Sus comentarios son cruciales para que podamos abordar estas inquietudes. Nos alegra que haya disfrutado de su estadía con nosotros y esperamos tener la oportunidad de brindarle una mejor experiencia en el futuro.

10/10 Sangat Bagus

moises

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the moment you enter the property you see how clean and calm it is in there. Every staff member we met were kind and quite helpful. We enjoyed our stay and will be booking a room here for our next trip to Disneyland.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 17 Mei 2024
Dear Moises,Thank you for providing your outstanding review! At Hotel Lulu, BW Premier Collection, we strive to provide an unforgettable experience for our guests. We are thrilled that our team made you feel welcome and that you had a relaxing, comfortable stay. It would be our pleasure to have you join us again on your next Anaheim adventure!

10/10 Sangat Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente servicio
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 20 Mei 2024
Querida Raquel,Gracias por sus amables palabras sobre el excelente servicio que recibió durante su estadía con nosotros. Estamos ansiosos por tener el placer de darle la bienvenida nuevamente al Hotel Lulu, BW Premier Collection para otra estadía excepcional.

10/10 Sangat Bagus

Araceli

Disukai: Kebersihan
So clean and comfortable
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 24 Mei 2024
Dear Araceli,Thank you for staying with us at Hotel Lulu, BW Premier Collection. Your feedback regarding our clean and comfortable accommodations is greatly appreciated. It was our pleasure hosting you, and we hope to welcome you back again anytime for another fantastic experience!

10/10 Sangat Bagus

Ramon

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My go to hotel when going to Disneyland!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Dear Ramon,Thank you for staying with us at Hotel Lulu, BW Premier Collection, and for your kind words. We are delighted to hear we have become your go-to hotel in the area and look forward to many more visits!

6/10 Cukup Baik

Russell

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Only downfall was the $50 additional charge per day resort fee. I wouldn’t have booked the stay if I was going to be charged an additional $150.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Dear Russell,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any confusion about our fees. For your convenience, this information is available online for review prior to booking. If you're in the area again, please come back to see us.

10/10 Sangat Bagus

JoeFab

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was friendly and genuinely happy.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Dear Joe,It was such a pleasure to welcome you to Hotel Lulu, BW Premier Collection! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!

2/10 Sangat Buruk

Jarred

Tidak Disukai: Kebersihan, staf & layanan
Was sent to a room on the first floor near a window to the parking lot where they’re were homeless walking around collecting cans. I asked to move rooms, and was sent to the top floor to a supposed “upgraded room” that looked no different then the room I had booked. Parking was almost $40, ridiculous. Would not stay here again. Staff at the front desk was also a snob.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 19 Mei 2024
Dear Jarred,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any disappointment with the rooms and service. Our goal is to create a welcoming, comfortable environment, and we'll look into your comments further. For your convenience, our parking fee is noted online. Should you be in the area again, please consider coming back to see us.

10/10 Sangat Bagus

Raquel, Grandview

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We use this hotel for our drivers is really convenient and close to Disney.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Dear Raquel,Thank you for staying with us and for your feedback! We're glad our location was convenient and made such a great impact on your experience. We hope to welcome you back to Hotel Lulu, BW Premier Collection, soon for another terrific stay.

10/10 Sangat Bagus

Cynthia, moreno valley

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Dear Cynthia,We're so happy to know that you enjoyed everything about your time with us! Thank you so much for the perfect rating, and we hope to see you again in the future.

10/10 Sangat Bagus

Paige

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to navigat the amenities.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 15 Mei 2024
Dear Paige,Your perfect rating means the world to us. We're so happy to know that our wonderful amenities left a positive impression on you and that you had a great time with us overall. Thank you, and we hope you'll give us another chance soon.

10/10 Sangat Bagus

richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Juancarlos

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My stay at Hotel was good! I checked in and was greeted with an adult drink. Definitely my favorite part of the stay. Room overall was clean and walking to Disney wasn’t too bad. There was plenty of parking and it was easy to come and go from the hotel. Location is really good when compared to the price.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 15 Mei 2024
Dear Juancarlos,Thank you for sharing your positive experience! We're delighted that the welcome drink was a highlight and that our location and amenities met your needs. We look forward to welcoming you back to Hotel Lulu, BW Premier Collection on your next visit to Disney!

10/10 Sangat Bagus

Cindy

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Stephany

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bus station for disney was right in front. First stop . CVS in front a bug plus and the ihop next door . Hotel was cute rooms were nice
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 15 Mei 2024
Dear Stephany,Thank you for your review and for giving us a perfect rating! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Receiving recognition for our lovely accommodations is always appreciated as well. It was a pleasure having you here, and we hope you return soon!

10/10 Sangat Bagus

Karissa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Such a fun hotel! My 5 year old Loves it here ! The pool, fire pit for s’mores , bag toss, connect four, outdoor jenga , ping pong ! We played it all !!! And spent the whole day in the pool- love that they provide pool floaties , beach ball, diving toys ! Would come again
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 13 Mei 2024
Dear Karissa,Thank you for the fantastic review! We're thrilled you and your family had such a fun experience at Hotel Lulu, BW Premier Collection. It's delightful that our pool and various games added to your enjoyment. We love providing a place where families can create memorable moments, and we look forward to welcoming you back!

8/10 Bagus

Allison

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great experience! Cute decor!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 13 Mei 2024
Dear Allison,Thank you for choosing to stay with us at Hotel Lulu, BW Premier Collection. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. If there is anything we could improve to make your stay with us even better, please do not hesitate to reach out.

10/10 Sangat Bagus

Anysa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the cleanest hotels I’ve been to and they offered us a free vodka lemonade that was amazing!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 13 Mei 2024
Dear Anysa,It was truly a pleasure to welcome you to Hotel Lulu, BW Premier Collection during your recent stay. We're thrilled to hear you had an enjoyable experience and that you appreciated our exceptionally pristine accommodations and had the opportunity to try one of our delicious vodka lemonades! Thank you for taking the time to share your positive review, and we hope to welcome you back on another occasion.

6/10 Cukup Baik

Krystle

Disukai: Staf & layanan
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente servicio y bienvenida
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 13 Mei 2024
Querido Jason,Gracias por quedarse con nosotros y por sus comentarios. Nos alegra que haya tenido una experiencia de clase mundial. Esperamos darle la bienvenida nuevamente pronto para otra excelente estadía en el Hotel Lulu, BW Premier Collection.

10/10 Sangat Bagus

Herberth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good 👍
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 10 Mei 2024
Dear Herberth,It's lovely that you had an enjoyable time at Hotel Lulu, BW Premier Collection. Our team strives to create memorable experiences for our guests, and we look forward to welcoming you back.

2/10 Sangat Buruk

Mackenzie

Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Emanuel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love this hotel
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 10 Mei 2024
Dear Emanuel,We're delighted you enjoyed your stay at Hotel Lulu, BW Premier Collection. Our team takes pride in providing exceptional service, and we look forward to welcoming you back for another memorable stay!

8/10 Bagus

Kara

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan April 2024