Hotel AmericInn di Andover

"The hot tub was nice, the food was great and overall it was good. However there were somethings that weren't working and some things that were not up to par. Overall however it was a good experience for me and my significant other"

"There was no prior notice about the sprinkler system being out of commission - I even called about the latest time we could check in and the Front Desk Staff did not advise on this severe safety issue. Then when we arrived our room door was stuck open due to the door malfunctioning without any offer for maintenance to fix it only, “push or pull it closed really hard.” Upon entering the room - which smelled musty and damp - the fridge was dirty and there were two TV’s on the dresser directly in...

"Ok for one night had to ask for differt room"

"Staff was super helpful no matter what time of day. Our room key kept glitching out on the second night and the gentleman that helped us was attentive both times we had to get the keys reprogrammed. Breakfast was incredible, they had standard quick options as well as different hot items each morning. From waffles, pancakes, eggs, biscuits and gravy to fresh fruit, muffins, bagels, and cereal. Staff was constantly seen cleaning, checking in with guests, and always looked to have a smile on their...