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"All staff are very friendly and kindness. The Hotel.is clean and nice quality serve. I am so satisfied to stay in this Hotel and makes me to enjoy the trip at this time."

"Good location"

"Good to stay"

"Wish they had more parking for visitors "

"Hotel was in a good location. But the rooms weren't clean. A lot of dust and food crumbs. The staff was super friendly. Annoying to wait for the Elevators"

"A delightful experience! There is nothing I can complain about staying here. We loved our room, the staff, and the convenient location to Lotte World, the department stores, Lotte Tower, baseball games, and more. We would love to stay here again and highly recommend it. "

"Dear Duty Manager Yong-geun Yoon Hi We stayed for mum’s 70th birthday in Feb. Many thanks for your service. You showed me why the Shilla Hotel is the best in Korea. I can’t say enough to send my thanks for your kindness & thoughtful service. God BLESS you and I will visit again. Samsung, you should promote him to General manager at the Shilla!! Regards, Jacobs"

"We had to wait 2 hours for checkin. I know the check in time is 3 pm, but there are always some rooms that are ready earlier. Then at 3pm there were many people checking in at the same time. I liked the location. Airport limusine in front of the hotel for 18000 won. one washing machine and one dryer for the entire hotel. we paid a higher price with expedia, but the room was on the 11th floor with a nice view. we did not have time for breakfast unfortunatelly. There was some renovation gaing on in the foyer when we were there. "