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"It was clean and the staff are professional and very friendly and helpful. COEX mall is within walking distance, along with other places. Loved this place! I even got some welcome goodies from them, along with some water and snacks!!!"

"매우 깨끗했고 직원들이 친절했으며 롯데월드를 이용할 때 너무 편리했고 수영장도 너무 좋아서, 아이들과 호캉스하기에 최고입니다. "

"Very nice and clean hotel, attentive, friendly and very helpful staff "

"It’s literally 1 min from the subway station. And so easy to go anywhere! Great location! "

"REAL Grand Hyatt, old school, attentive, quick service, polite and knowledgeable staff. AAA+++"

"The location and price of the hotel was prime. The front desk staff was gracious, helpful and friendly. "

"We stayed in one of the theme room with the Line friends. So cute! The room was spacious. The hotel is close to Myeongdong. "

"Pleasant hotel with charming and helpful staff, great cafe and excellent rooftop restaurant. Breakfasts are mega. Wonderful kingsized bed, strange transparent glassed-in bathroom. Who needs to be seen in the shower or on the toilet?? On a hilly slope for those with walking issues, please note, but relatively near subway, and across the road from airport limousine bus. Many good cafes in area."

"Love the pool. But it was closed every time I wanted to swim. From 12 - 1:30pm every day."