Resepsionis
Cek ketersediaan

Ulasan untuk Best Western Plus Appleton Airport/Mall Hotel

2.5 out of 5
Best Western Plus Appleton Airport/Mall Hotel
1565 N Federated Dr, Appleton, WI

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 525 dari 1001 ulasan" "
Penilaian 8 - Bagus. 283 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 104 dari 1001 ulasan" "
Penilaian 4 - Buruk. 56 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 33 dari 1001 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Bruce

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The gentleman that checked us in was friendly, the hotel was clean, our room was nice, clean and tidy. Very close to the stadium and shopping. Always stay here when we come down.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
I am glad you enjoyed your stay. We look forward to see you again.

10/10 Sangat Bagus

michele, Gladstone

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Carl

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Diane

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
We were disappointed that the hot tub was not operating. Other than that, the hotel was fine, and the breakfast was adequate.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 1 Mei 2024
I apologize for the hot tub not working, I have been working with the pool people to get it up and running, and unfortunately, we have run into another issue, so again I apologize.

10/10 Sangat Bagus

DIOSMANY

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gracias
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Thank you, we look forward to see you again

10/10 Sangat Bagus

Cathe

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
friendly helpful staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Thank you for the review, I will let me staff know they are doing great. We look forward to your next stay.

10/10 Sangat Bagus

Alma

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Brenda, Wausau

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very enjoyable.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Bruce

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Comfotable but dusty in the room and main lobby. Not a huge deal, but no lights in breakfast dining area in the morning.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 1 Mei 2024
I apologize for the issues, I did talk to staff about the lights in breakfast and that they make sure not to forget to turn them on.

6/10 Cukup Baik

Reilly

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Seems the hotel might be a bit short on staff. Elevator and stairwells were pretty dirty. Candy on the floor in the elevator and a core of an apple that looks like it’s been sitting in the stairwell for a few days. They put us in a suit as they didn’t have the room I booked ready for us at check-in. However the first suit we went in had a sewer smell so they gave us a second room. This second room was perfect. Staff are extremely friendly and welcoming and glad to assist with the issues.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Sorry for the issues you had, we are working extremely hard to fix these problems, we look forward to having you stay with us in the future.

8/10 Bagus

LINDA M

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
The room was spacious and beds comfortable. Room LOOKED clean, but Cleaning Service must spray room fresheners which are not necessary. The fragrance gave me a terrible headache, so we opened a window to let in fresh outside air and left for 4 hours. Check in and checkout were easy and convenient. Desk clerks were friendly. I was very amazed manager could do anything with fingernails as long as they are! Lol Breakfast foods were fresh, hot, and very good. Please consider switching out your cleaning products (with the very strong aroma) for more toxic-free choices. Perhaps you can have a Norwex Consultant meet with your cleaning crew to educate them on using safer products for their health as well as your guests.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
I have discussed this with my cleaning staff, and are making sure things are getting done right. I apologize for the issues you had.

10/10 Sangat Bagus

Shelly

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Could not hear traffic
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Roger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Maija

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
had a great stay in a suite for easter, pool was closed 2 days so we only got to swim once. we had a jacuzzi in the room so it was kinda a hot tub.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Gary

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet and relaxing
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Austin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jamie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was clean and the staff was nice.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kylie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Checking is easy, rooms are clean and updated. Pool area was nice.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jim and Linda

Bepergian bersama teman
Very nice rooms. Good location.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Sergio Carlos

Menginap 3 malam pada bulan Maret 2024

6/10 Cukup Baik

Cynthia

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Jan, Eagle River

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Therecwere no lights working in the entire parking lot or entry way. Very dark getti g from car to the building with luggage.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 27 Mar 2024
I want to apologize for this, the lights are automatic and for some reason they had not turned on, I did have my maintenance fix it.

6/10 Cukup Baik

Ashley

Disukai: Kebersihan, staf & layanan
Hot tub out of order. Pool not the cleanest. It was one of the main reasons for choosing this hotel. Very noisy! Front desk staff nice. Probably would not book again.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Michele

Bepergian bersama keluarga
Disukai: Staf & layanan
We stayed here because they had a hot tub but that was closed. The shower curtain was dirty and wouldn’t stay closed and no hot water, just barely warm and not a strong stream.. also no housekeeping and when I made the bed the comforter under the sheet was horribly filthy. Had a hard time sleeping after seeing that. Staff was super friendly.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Mark

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Staff was friendly. The room was clean. The hallways, stairs, and elevator were all in need of vacuuming.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jeremy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room is clean and whirlpool tub is awesome
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Rita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was fine. Beds were comfortable, plenty of hot water. Breakfast was a little bare - eggs, waffles, cereal, packaged yogurt, not much fruit selection. The towels are a bit thin, but otherwise, it was good value for the price. Had no safety issues, staff was very helpful.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Karol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice clean area
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Ashley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

4/10 Buruk

Wendy

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan
Honest and horrible
My stay was not the best. Wanted to relax in hot tub, out of service and must have been for awhile. It looked disgusting. In our room you had to unplug the microwave every time you wanted to use it, to reset it. And in the morning when I wanted a cup of coffee the coffee maker did not work. No one was at the desk, so you waited and waited and waited.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari AM pada tanggal 5 Feb 2024
Sorry you did not enjoy your stay, The hot tub is on the website as out of order, also The coffee machine does work, and their is also 24 hour coffee in the coffee pots next to it. I have sent maintenance to look at microwave as this is the first time hearing of this issue. I apologize for that issues you had.

10/10 Sangat Bagus

Taryn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoy staying there.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Isabel

Bepergian dalam rombongan
Disukai: Kebersihan
Overall, a good stay if you’re on a budget. Seems short staffed and the staff I encountered wasn’t over friendly but no one was rude either. The room is basic and could use fresh paint but the beds were comfortable. It’s in a good area close to restaurants and shopping.
Menginap 3 malam pada bulan Januari 2024

8/10 Bagus

Drew

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Courtney

Bepergian bersama teman
Tidak Disukai: Fasilitas
They could have told us the hot tub was down and out of service.
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Cheryl

Bepergian dalam rombongan
Everything is good but one plm is heat that can smell gas and nice one person sent me to another room. Thank you.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Michael

Traveler bisnis
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Appleton during wintertimes
Menginap 6 malam pada bulan Januari 2024

8/10 Bagus

Tammy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved the family suite we booked. Very very nice. Alot of room. A little bummer, the hot tub was out of order. The kids loved the pool, but the pool itself was falling apart. Large cracks, actually a few holes in the concrete, they reported that there were actual small piles of stone in the corners. Weird.
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Jaime

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Brandon

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kevin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location, cleanliness, staff very friendly.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Angela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Three hotel is clean and the staff is friendly. Check in as smooth.
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Janel

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Lori

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Joan

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Overall the property was okay, the bathroom in our room, the shower pressure was not good. had to tie a towel around the stopper for the water to flow thru the shower head. The bathroom sink drain, ran very, very slow.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Sara

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The kind gentleman working today/this evening was very polite and accommodating when the room we were first given smelled strongly of dogs. He was more than happy to assign us to another room with no issues. Great customer service!
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Dean

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access to town . Hot tub was not working
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Jeffrey

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Erick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023