"A couple of disappointments:
Many of the pool chaise lounge chairs displayed worn, and rusty fabric. The same existed with our room patio chair cushions.
In addition, for a significant 4th of July holiday like the 250'th you under performed badly... After arriving to the restaurant for Sunday brunch we were immediately told by the hostess that service would be very slow! And though I understand things do happen this just had the feet of not being prepared. This next item may sound trivial, however, it still stood out to many guests in the immediate area... As part of the July 4th event's celebration you advertise a movie night by the pool; after finding our seats (in a lounge area just adjacent to the pool) we discovered our viewing was very obstructed due to a dirty and spot filled set of plexiglass panels.
These are things you don't expect to see at 4-5 star resort like the Omni during a major holiday such as our countries 250th!!"
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