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Ulasan untuk Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
2210 West Main St., Artesia, NM

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 41 dari 68 ulasan" "
Penilaian 8 - Bagus. 10 dari 68 ulasan" "
Penilaian 6 - Cukup Baik. 9 dari 68 ulasan" "
Penilaian 4 - Buruk. 3 dari 68 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 68 ulasan" "

8,4/10

Kebersihan

8,8/10

Staf & layanan

9,0/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Nancy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice room, newer furnishings, recently updates bathroom. Decent breakfast. Staff were nice.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Tamsen

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A basic, affordable place to stay with pets. Clean and comfortable. Would stay again.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Debra

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, quiet, pet friendly.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Julio

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very Clean.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Katia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice service and comfortable room!
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kaitlynn

Menginap 3 malam pada bulan Maret 2024

2/10 Sangat Buruk

Andres

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Very dirty hallway smelled like piss very disgusting

10/10 Sangat Bagus

Ishmail, Elkridge

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I really enjoyed our stay here. Well first let’s start with this, Artesia NM does not really have much to do or see. Hence the 2 stars for area around the property. However, when it comes to the staff, they were very accommodating and we had no issues with them. Other than the hallway carpet which smells like wet dog (probably because of guests not controlling their pets), the room was clean and fresh. My only gripe was missing breakfast this morning. We got in during the weekend so we were told breakfast was 7-10am. We assumed it was every day but it turns out during the week it ends at 9am. Even though it was posted up, maybe please let guests know. We sometimes do not read. I did get a courtesy late checkout and Bonnie was kind enough to print over 50 pages of work for me because they don’t have an office area. I actually just booked another night with them since I missed my flight.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

Robbyn

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

María

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I dint ask for her name but the lady that was serving breakfast deserves a pay raise 🙏
Menginap 3 malam pada bulan Februari 2024

2/10 Sangat Buruk

Yatiaka

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

PIERRETTE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Enjoyable stay
Menginap 3 malam pada bulan Januari 2024

8/10 Bagus

ralph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Daniel

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Joshua

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Rodney

Disukai: Kebersihan, staf & layanan, fasilitas
Nothing else
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Ariane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was really good, except for the acoustics, I could hear the other room really well.
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Rolando

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Quality Inn Staff pada tanggal 11 Jan 2024
Thank you for taking the time to give us your feedback on your recent stay here we are sorry to hear you were not happy with your stay, we will look into the issues. Thank you

10/10 Sangat Bagus

Scott, Alamogordo

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Camilo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wasn't warned or expected a deposit on the room. They did wave it for us. The beds were clean and comfy. The bathroom was nice. Overall a very comfortable stay for the price.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Quality Inn Staff pada tanggal 11 Jan 2024
Thank you for giving us the feedback on your recent stay here with us and we are sorry about the deposit we just started this process. But happy to hear you enjoyed the rooms and your stay. Thank you

10/10 Sangat Bagus

Alyssa

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Quality Inn Staff pada tanggal 11 Jan 2024
Thank you for your feedback!

10/10 Sangat Bagus

Andres, Miami

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Quality Inn Staff pada tanggal 11 Jan 2024
Thank you for your feedback!

10/10 Sangat Bagus

George

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Very enjoyable stay. Clerk at front desk was over-the-top an outstanding person.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ramakrishna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
New buildings, everything looks neat and new. Very clean bath rooms, neat beds. I liked it the best among all the hotels I stayed so far. Breakfast is simple but its a quality food.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Tom

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Quality Inn Staff pada tanggal 11 Jan 2024
Thank you for your rating!

10/10 Sangat Bagus

Yeona, Fort Worth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Quality Inn Staff pada tanggal 11 Jan 2024
Thank you for your feedback

6/10 Cukup Baik

Jannette

Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Sonya

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The place stinks the carpets were dirty and the stairway smelled like cat urine I didn’t end up staying
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Tim

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Quality Inn Staff pada tanggal 11 Jan 2024
Thank you for your feedback

4/10 Buruk

W

Bepergian dalam rombongan
Breakfast was good but coffee was empty & containers very small so not enough coffee for guests. Night staff for check-in not very personal & welcoming. More concerned w her cell phone than me checking in.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

prerana

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean property and it feels newly built. Breakfast was not good compared to other quality inn properties that I have stayed at. Rooms are beautiful and have wide windows, pristine clean.
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

carlos

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
THE PLACE WAS DIRTY AND THE RUG STINK AS DOG PEE
Menginap 6 malam pada bulan November 2023
Tanggapan dari Quality Inn Staff pada tanggal 11 Jan 2024
Thank you for your feedback! We have addressed issues.

6/10 Cukup Baik

Stacey

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Property is pretty beat up. Surprised at the rating it has. Would not stay here again.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Mitchell

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Quality Inn Staff pada tanggal 11 Jan 2024
Thank you for your feedback

10/10 Sangat Bagus

Rafael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All as expected!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Quality Inn GM pada tanggal 31 Okt 2023
Thank you for taking the time to give us a positive feedback on your recent stay here with us, we really appreciate it and we try our best to make every guest feel at home when they are here. Hope to see you for your future lodging needs.

6/10 Cukup Baik

Margo

Bepergian bersama keluarga
Ok if you need a bed
We booked and paid through hotels.com app. When we arrived they required an additional $100 deposit. They said if we paid cash, they would refund it upon checkout; if we put it on a card, there would be a delay for the credit to be issued. It’s a 2-story hotel with NO ELEVATOR. So, if you get booked on the 2nd floor, have fun hauling your luggage up the stairs. We booked a room for two and they supplied us with enough towels for one person. Of course, you’re welcome to run up and down the stairs to ask for more. Be sure to fill your ice bucket while you’re down there because there’s no ice machine on the 2nd floor. Also take note that the water in Artesia is VERY HARD. The tiny bottle hotel conditioner won’t help your hair, so bring your hair conditioner if you plan to use that water to wash your hair.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Quality Inn Staff pada tanggal 25 Okt 2023
Thank you for taking the time to give us a feedback on your recent stay here with us, Yes unfortunately this hotel dose not have elevators just stairs. Deposit its a new to us for getting an incidental fee upon check-in And we are sorry about the hard water here in this town as well. We will bring your input on the conditioner to possibly get a bigger size in the bathroom accessories. Thank you again for your feedback we work hard to keep our guest happy as possible during stay.

10/10 Sangat Bagus

Daijah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Quality Inn Staff pada tanggal 25 Okt 2023
We appreciate you taking the time to give us an positive feedback on your stay here with us, we are happy to hear everything was good with your stay and hope to see you again when you return to the area.

6/10 Cukup Baik

Jess

Tidak Disukai: Staf & layanan
I booked/paid for my room through Expedia. 1. Upon arrival, there was no one at the desk. I rang the bell. A few minutes passed and then someone from the dining area (friend, I assume) went to get someone. When the lady came out she didn’t greet me in any way, not even a “Hello”. I told her I had a reservation and handed her my id and cc. 2. She took them and said she’d be right back. She was gone 15 minutes . I had to ask her friend to go get her. 3. When the rep came back, she was incredibly rude and demanded the ID’s of everyone in the vehicle and said a $100 deposit was required to which I complied, but neither of these were mentioned on Expedia when I booked. 4. Over the course of completing the check-in, she proceded to tell me 6 different times that the rooms were nonsmoking and I wont get my deposit back if I smoke in the room. SIX warnings. I DON’T EVEN SMOKE and she was hatefully repeating herself as if she was getting paid a commission for each warning. 5. When I advised her that there were errors in my home and email addresses, she was snotty and told me she put in exactly what was on my ID. An extremely poor attitude and now being arguementative over HER typos in MY personal information. 6. This woman spoke to me in a condescending tone the entire time I was at the desk and then on exit, she yells to warn me about having the key next to my phone. The room was nice, but I guarantee your return customer count will go down if you keep this employee.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Quality Inn Staff pada tanggal 25 Okt 2023
Thank you for taking the time to give us your feedback on your stay, we will look further into this.

6/10 Cukup Baik

Karina

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan September 2023
Tanggapan dari Quality Inn Staff pada tanggal 29 Sep 2023
Thank you for taking the time to give us your feedback! We very much appreciate it.

10/10 Sangat Bagus

Jacqueline

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Can't Wait To Visit Artesia Again...
I really enjoyed my stay. I especially loved the decor, the paint color on the wall was incredible. I would really love to know the name of the paint so that I can update the wall color in my home. Bonnie was the staff member who checked me in, and she was amazing! Would I recommend this hotel to my friends, family, and coworker...You bet I would! Guaranteed 100%!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Quality Inn GM pada tanggal 29 Sep 2023
Thank you for taking the time to give us your feedback on your stay here with us recently, we are happy to hear you enjoyed everything about it. We were recently fully renovated and we are loving the new colors and glad to hear our guest are as well. It is so great to hear our customer service was amazing during your stay. We very much appreciate it on recommending us to all your family and friends. and cant wait to see you on your next visit here to Artesia.Thank you again!

8/10 Bagus

Frenda

Menginap 1 malam pada bulan September 2023
Tanggapan dari Quality Inn Staff pada tanggal 25 Okt 2023
Thank you for rating your stay here with us we appreciate you taking the time to do so.

10/10 Sangat Bagus

Eric

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Quality Inn Staff pada tanggal 29 Sep 2023
Thank you for taking the time to give us your feedback on the stay you had here with us, We very much appreciate it.

10/10 Sangat Bagus

Lucia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good over all
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Quality Inn Staff pada tanggal 25 Agu 2023
Thank you for taking the time to give us your feedback on your visit here with us, we are glad to hear you enjoyed your time here. We work hard to keep our guest happy and welcomed during their stay. Thank you

10/10 Sangat Bagus

Veronica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Quality Inn Staff pada tanggal 25 Agu 2023
Thank you for your feedback we do appreciate you

10/10 Sangat Bagus

Tanty

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything good!
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Quality Inn Staff pada tanggal 25 Agu 2023
Thank you for your positive feedback

2/10 Sangat Buruk

Lucia

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Breakfast was cold and pool was broken and no one notified me.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Quality Inn Staff pada tanggal 25 Agu 2023
Thank you for taking the time to give us a review on your visit here with us, We are sorry for some not good experience during your time here. We will are sorry about the pool we are hoping in future to have it up and going. We will certainly address the breakfast right away for the cold items on the food section. Thank you

6/10 Cukup Baik

Brandi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
We booked this hotel for the pool, it was empty and not working - please advertise that for folks. Outside door keys didn’t work to get in.
Tanggapan dari Hotel Staff pada tanggal 12 Jul 2023
Thank you for taking the time to give us your feedback on your recent stay here with us, we are sorry about the pool issue we are working to get this issue fixed so guest can enjoy the pool in the hot weather. And we will look into the key asap. Thank you again

8/10 Bagus

Sherry

Disukai: Kebersihan, staf & layanan
The staff were kind and helpful. I was able to check in early. Do my laundry. The room was very large and the patio was nice. The free full breakfast was convenient.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Hotel Staff pada tanggal 12 Jul 2023
Thank you for your positive feedback on your recent stay here with us, we are happy to hear you enjoyed everything about our hotel. We try to accommodate to our guest as much as possible during their time here with us. Thank you again

10/10 Sangat Bagus

Francis

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good size rooms with comfortable beds and pillows! The woman at check in was so friendly too!
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Hotel Staff pada tanggal 12 Jul 2023
We want to thank you for taking the time to give us your feedback for your recent stay you had with us. We strive to keep our guest happy and make them feel at home. We are pleased to hear you enjoyed the spacious room and we can deliver good customer service to our guest. Thank you again

6/10 Cukup Baik

Cristina

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
We had no issues with staff. They were friendly. The only issue was with the smell in the hallways. It smelled like urine. The ac in the room was off. The room temperature read 87 degrees.
Tanggapan dari Quality Inn Staff pada tanggal 28 Jun 2023
Thank you for taking the time to give us your feedback on the recent stay you had with us. We will address the issue in you had mentioned. We work hard to keep our guest happy during their stay here with us.