Search Hotels Near Beacon Kalamazoo Hospital, Kalamazoo

"This place was not at all as advertised. We ended up not staying and I was assured I would get a full refund. That said, I have not seen a single cent returned yet. So the skinny of why rate this place so poorly; I'm a fairly frequent traveler and I can say without hesitation that this motel was the worst I have ever seen. It was not at all as pictured. Upon parking, I found what appeared to be homeless people loitering under the walkway overhangs. When reaching the checkin desk, the clerk was nice and seemed as though she was trying to offer me subtle warning about the motel quality as she gave me a room key. As my kids and I stepped off the elevator to the 3rd floor we made our way to the room.thr hallway was dank and dirty. When entering the room, we found dirty sheets on unmade beds, written was a word that describes a lady of the night on headboard of one of the beds, a filthy bathroom that most certainly had not been cleaned or a minimum, flushed after the last user emptied their bowels, and to top it off, a set of stick on eyelashes were stuck on the mirror. I did not check for bedbugs but, based on what we had just walked into, I have little doubt, they were lurking about. We left the room, went back to the check in desk. The clerk was not surprised and offended an apology and asked if we would like to try another room, she gave us key card and up the second floor we went. The second room was worse. We stayed somewhere else. DO NOT BOOK!!!!!!"

"Clean room "

"The room was clean and some the staff was very accommodating. We were given 4 towel for 6 people in a suite. When I asked for more towels, I was told that the hotel was sold out so they didn’t want to give out towels. We were there all weekend and never saw housekeeping. One staff member told us parking was free at the parking meters on weekends while another told us it wasn’t free until after 6 pm. There was too much confusion on the parking situation. "

"Hotel was beautiful - new and fresh! Breakfast was disappointing. Two of the three hot trays were empty - only sausage available. The pancake machine had no batter. No pastries. I had to use coffee cup for a glass of water."

"Breakfast was okay. Room and bed were comfortable. Would stay again."

"Great staff! I had no problem finding a parking space. We were in town to attend a sporting event at Wings arena and spent little time in the room. We never used the Wi-Fi at all."

"Ok ok ok not perfect but ok"

"Small pool, breakfast was less than blah and never changed, but rooms were big and nice shower. House keeping would take dirty towels, but not restock them. Did not restock toilet paper or tissues. No pool towels available, they gave you wash clothes in place of them. "

"Room wasn’t cleaned in 3 days. Staff was very friendly, no soap, or shampoo in room. Very dusty in room"