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Ulasan untuk Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
42 Tunnel Rd, Asheville, NC

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 608 dari 804 ulasan" "
Penilaian 8 - Bagus. 150 dari 804 ulasan" "
Penilaian 6 - Cukup Baik. 23 dari 804 ulasan" "
Penilaian 4 - Buruk. 9 dari 804 ulasan" "
Penilaian 2 - Sangat Buruk. 14 dari 804 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

9,2/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kelan

Disukai: Kondisi & fasilitas properti
The night front desk man was very helpful.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Dawn

This is a non-smoking property and I noticed that smoker's would stand out front when they smoked. This did not seem to deter the pot smokers from from doing their thing inside the bldg. Breakfast buffet is very basic and unappetizing. The T.V. 's in the dining area were playing in Spanish all the time. Is English now a second language? The bed was actually pretty comfortable.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nicely updated. Good breakfast. Helpful and friendly staff.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Jon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Clean, well maintained property. Thought it was closer to downtown Asheville, but it was one mile away
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property had very nice facilities which all worked well. The rooms were clean, well maintained, quiet. The price was reasonable and of good value. Very convenient to restaurants, a great grocery store. One of the best hotels we have stayed in.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Josee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They need to make their entry sign bigger off the road.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 28 Apr 2024
Dear Guest, we appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel appears newer and was very clean. Beds were very comfortable and room was well appointed. It is near an Outback and Cracker Barrel restaurants. Breakfast had decent options.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 28 Apr 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Elena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 28 Apr 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Angela

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Checked in late…but no issues. Staff was friendly, room was great.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 18 Apr 2024
Dear guest, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help youwith.

10/10 Sangat Bagus

Stephen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was great, property was clean. Breakfast area was very clean and well above average. Staff was helpful and courteous.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 18 Apr 2024
Dear guest, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help youwith.

10/10 Sangat Bagus

BEVERLY

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 18 Apr 2024
Dear guest, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help youwith.

10/10 Sangat Bagus

Stephen

Bepergian bersama teman
Room was awesome......checkin very simple and quick......location convenient with lots of food options.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 3 Apr 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Zachary

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved it
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 3 Apr 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nothing really unique, just a clean and quiet evening
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 3 Apr 2024
Dear Guest, we appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Ricky

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 3 Apr 2024
Dear Guest, we appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

knox

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great place breakfast good too
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 3 Apr 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Girl at the desk was very efficient and we were checked in and out very quickly
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 3 Apr 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

6/10 Cukup Baik

Lisa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
There were walls on our floor that had wires sticking out and were not covered up. Our smoke detector blinked all night that was annoying. This normally is one of our favorite places to stay in Asheville. This time was a little off or their high standards. Staff was really nice and friendly.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 3 Apr 2024
Thank you for your positive comments and I am pleased that you had a good stay overall. However, Iapologize for the inconveniences that you experienced during your stay. We do take pride in catering to ourguests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Erick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice & clean
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 3 Apr 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Cindy

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 18 Apr 2024
Dear guest, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help youwith.

10/10 Sangat Bagus

Cameron

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Straight forward and clean. Great view of the mountains
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 20 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Darla

Bepergian bersama keluarga
Disukai: Fasilitas
The motel was very clean. The workers very nice and helpful
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 20 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

8/10 Bagus

Victoria, New York

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was told my room on the second floor would be quiet but it was far from it. It directly overlooked the entrance where all the cars pull up so constant car noise and people talking. The location is handy right by tunnel road. Nice clean room and good toiletries. Nice breakfast. Good staff. The lobby smelled of disinfectant which was tough to take. Not fancy but a practical, convenient hotel.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 20 Mar 2024
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Renee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean, beds were very comfortable!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 20 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Nannan

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 20 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

8/10 Bagus

JENNIFER

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The Property was clean and very convenient. Front desk was very helpful as we arrived early and was able to check in a little earlier.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 20 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very pleasant, clean and the breakfast was ok
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 20 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Kevin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 20 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

8/10 Bagus

Catherine

Bepergian bersama keluarga
James and the desk staff were excellent, as was the cleanliness of the accommodations. However, the water pressure in the shower was so-so. Also, it would have been nice to have enough towels for two.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 6 Mar 2024
Dear Guest, we appreciate your feedback about our hotel. We do take pride in catering to ourguests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Brittany

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 3 Apr 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Lesley

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great and simple hotel with welcoming staff. Breakfast was good as well! Rooms were very clean.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 6 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to ourguests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Sheila

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean, good breakfast, convenient to downtown, not much scenery to look at but we were on the go. Would definitely book here again!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 6 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Hristina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and safe, entrance to the parking lot is kinda weird but outside of that I highly recommend this property!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 6 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Susan

Bepergian dalam rombongan
Disukai: Kebersihan
Super clean rooms. Staff super courteous and helpful!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 6 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 6 Mar 2024
Dear Guest, we appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Terry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Choice!
Friendly, helpful staff. Very clean and comfortable! Excellent choice.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 6 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

David

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 6 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Finding the hotel was somewhat of a chore and the parking lot is tight, but there's little that can be done about either. Otherwise everything else was top-notch. The owners could teach a college class about the proper way to run a hotel/motel as they have mastered it.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 6 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Robin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 6 Mar 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful room. Excellent breakfast with many choices. I highly recommend!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 8 Feb 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Glenn, GURLEY

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean. No surprises. Friendly. I highly recommend.
Tanggapan dari Management pada tanggal 8 Feb 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Asheville Finest
The beautiful five-story hotel is just minutes from Downtown Asheville through the tunnel. Guests have access to many stores/restaurants within walking distance. Underground parking is available to a limited number of guests. The hotel was one of the cleanest I ever stayed. It smelled clean upon entering. Check-in was a breeze, and the staffers were apparent and willing to assist. The comfortable lobby is inviting. There is also a tiny convenience center in addition to a small business center that has a few computers and printer access. The other guest amenities include a small gym, an excellent indoor/outdoor pool with a go-between door, and a small spa. The breakfast area is huge, with indoor and outdoor seating with views of the mountains. Breakfast included pancakes, eggs, breakfast meats, cereal, oatmeal, yogurts, donuts/danishes, and robust unlimited coffee. (24hrs) We were upgraded to a vast and comfortable two-room, full amenities suite with balconies with a view of the Great Smokies. The king bed was soft and very comfortable. The shower had good pressure with an integrated soap dispenser. There were plenty of towels. Highly Recommend Go for the Art, Music, and Food!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 8 Feb 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Denny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Band show
It was a great stay the hotel is so clean and staff was so friendly.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 8 Feb 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Paul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 8 Feb 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

SABRINA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet and clean
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 8 Feb 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

6/10 Cukup Baik

Thomas

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
when I checked they asked me for a $50 deposit on credit card. Had never been told about it
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 8 Feb 2024
Dear Guest, we appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Please refer to "Important information" on this third party's website to view this incidental hold policy. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

Kristen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean hotel. Easy to get to from interstate. several restaurants within walking distance. Had a wonderful stay.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 8 Feb 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

10/10 Sangat Bagus

STEWART

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean rooms and hotel
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 8 Feb 2024
Dear Guest, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

8/10 Bagus

Laurana

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 8 Feb 2024
Dear Guest, we appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!