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Ashford International Hotel & Spa

4.0 star property
Eco-certified retreat offers a peaceful escape with garden surroundings, soothing spa treatments, healthy dining options, yoga classes, and poolside relaxation

Choose dates to view prices

Located near a train station, Ashford International Hotel & Spa combines comfort with wellness. Guests enjoy garden views, British cuisine at Horizon Restaurant, and a health club with yoga classes and sauna. Free in-room WiFi keeps you connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is Rp1.483.325
Rp1.779.990 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does Ashford International Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ashford International Hotel & Spa?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on 25 May 2026 start from Rp1.483.325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ashford International Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Ashford International Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Ashford International Hotel & Spa?

Checkout is at 11 AM.

Where is Ashford International Hotel & Spa located?

Situated in Ashford, this hotel is within 1 mile (2 km) of Cineworld Ashford, Ashford Museum and St Mary The Virgin Church. Hollywood Bowl and Ashford Golf Club are also within 2 miles (3 km). Ashford, England, UK (QDH-Ashford Intl. Train Station) is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.2

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 419 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Zeman Uddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with Great facilities
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Vernon

Parking was very good and the food well presented
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ram

Liked: Cleanliness
Great hotel great staff and really nice for a family stay or as we did a stop over before hitting Europe. And a really good showe!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed for two nights over the Easter weekend and thoroughly enjoyed our stay. The staff were very welcoming and efficient. We did need to call reception to ask them to contact the room next to us, as the guests were quite loud, and the matter was dealt with promptly. The spa and swimming pool were excellent and enjoyed a massage! Breakfast was served buffet-style, with a great variety of choices.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect in our stay room was clean and nice all the amenities were good was a shamed that the hot tub wasn’t operating in our stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel very clean. Food was amazing. Staff very friendly.anprofessional
Double bed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, relaxing stay with plenty of parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Excellent hotel, fantastic food, very comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast and bar meals
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff were great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
I must admit what a beautiful room we had really clean and very comfortable to stay in would definitely recommend a stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spaceous room, accepts pets, really good buffet breakfast, helpfull staff, lovely hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, nice large and comfortable room, good buffet breakfast, staff very pleasant.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Clean room, bottled water, daily cleaning if wanted, excellent staff throughout,
Stayed 1 night in Dec 2025
Verified

8/10 Good

Siddharth

Liked: Cleanliness, property conditions & facilities
Staff seemed courteous. Rooms were to the expectations. The Sauna and Jacuzzi were not working which was a shame. But over, happy with our stay.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

SAMIR

Liked: Staff & service
Disliked: Cleanliness
Pros: Parking and location. Cons: Rooms and corridors need renovation. Heating was terrible with draft coming from "Off" AC, and radiator in adequate. Hairs and generally dirty bathroom, hadn't been cleaned. Really cheap toilet paper - had to fold about 6 time to stop it disintegrating!
Stayed 1 night in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Room was clean and staff very pleasant though obviously overworked.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, convenient parking, and a clean room. Breakfast was good with plenty of choice. Room felt cold despite the thermostat being set to 24°C, including the bed and bedding.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Property conditions & facilities
Clean room Staff excellent Breakfast 5 out of 10.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great design had been thought about & everything was easy access Bathroom was stunning Bed & pillows really comfy
Stayed 1 night in Nov 2025
Verified

4/10 Poor

benjamin Charles

Disliked: Amenities, property conditions & facilities
Sofa bed was unacceptable with no solution provided other than ‘an extra blanket’ Room wasn’t serviced, jacuzzi and sauna were out of action (for months- yet it’s a ‘spa’ hotel) Restaurant food was okay, menu was average. Parking was good and location was good.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Good pool
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, extremely friendly and helpful staff., comfortable room Great to be able to stay with your dog.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff Nice spa and pool
Stayed 1 night in Jul 2025