Located near a train station, Ashford International Hotel & Spa combines comfort with wellness. Guests enjoy garden views, British cuisine at Horizon Restaurant, and a health club with yoga classes and sauna. Free in-room WiFi keeps you connected.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pet-friendly
Free Wi-Fi
Restaurant
The current price is Rp1.438.153
Rp1.438.153
Rp1.725.784 total
includes taxes & fees
25 May - 26 May
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You can look forward to a terrace, shopping on-site and a garden at Ashford International Hotel & Spa. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a facial or a deep-tissue massage. The on-site British cuisine restaurant, Horizon Restaurant, serves dinner. Yoga classes are offered at the health club; the property also has dry cleaning/laundry services, a bar and a business centre. Stay connected with free in-room WiFi.
Additional perks include:
An indoor pool, along with sunloungers
Free self-parking
Buffet breakfast (surcharge), an electric car charging station and express check-out
19 meeting rooms, tour/ticket information and smoke-free property
Guest reviews say great things about the helpful staff
Room features
All 179 rooms feature comforts such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Bathrooms with baths or showers and free toiletries
Flat-screen TVs with satellite channels
Wardrobes/cupboards, heating and daily housekeeping
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately GBP 15.00 per person
Pet fee: GBP 25.00 per accommodation, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Frequently asked questions
Does Ashford International Hotel & Spa have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Ashford International Hotel & Spa?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on 25 May 2026 start from Rp1.438.153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ashford International Hotel & Spa pet-friendly?
Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.
How much is parking at Ashford International Hotel & Spa?
Self-parking is free at this property.
What time is check-in at Ashford International Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Ashford International Hotel & Spa?
Checkout is at 11 AM.
Where is Ashford International Hotel & Spa located?
Situated in Ashford, this hotel is within 1 mile (2 km) of Cineworld Ashford, Ashford Museum and St Mary The Virgin Church. Hollywood Bowl and Ashford Golf Club are also within 2 miles (3 km). Ashford, England, UK (QDH-Ashford Intl. Train Station) is 29 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.2
Amenities
8.4
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 419 out of 1006 reviews
10 - Excellent
419
Rating 8 - Good. 312 out of 1006 reviews
8 - Good
312
Rating 6 - Okay. 154 out of 1006 reviews
6 - Okay
154
Rating 4 - Poor. 71 out of 1006 reviews
4 - Poor
71
Rating 2 - Terrible. 50 out of 1006 reviews
2 - Terrible
50
Reviews
Verified
10/10 Excellent
Vernon
10 Apr 2026
Parking was very good and the food well presented
Vernon
Stayed 2 nights in Apr 2026
Verified
10/10 Excellent
Ram
31 Mar 2026
Liked: Cleanliness
Great hotel great staff and really nice for a family stay or as we did a stop over before hitting Europe.
And a really good showe!
My sister and I stayed for two nights over the Easter weekend and thoroughly enjoyed our stay. The staff were very welcoming and efficient. We did need to call reception to ask them to contact the room next to us, as the guests were quite loud, and the matter was dealt with promptly.
The spa and swimming pool were excellent and enjoyed a massage!
Breakfast was served buffet-style, with a great variety of choices.
Staff seemed courteous. Rooms were to the expectations. The Sauna and Jacuzzi were not working which was a shame. But over, happy with our stay.
Siddharth
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
SAMIR
30 Mar 2026
Liked: Staff & service
Disliked: Cleanliness
Pros:
Parking and location.
Cons:
Rooms and corridors need renovation.
Heating was terrible with draft coming from "Off" AC, and radiator in adequate.
Hairs and generally dirty bathroom, hadn't been cleaned.
Really cheap toilet paper - had to fold about 6 time to stop it disintegrating!
SAMIR
Stayed 1 night in Mar 2026
Verified
8/10 Good
David
26 Dec 2025
Liked: Cleanliness, staff & service, amenities
Room was clean and staff very pleasant though obviously overworked.
Easy check-in, convenient parking, and a clean room. Breakfast was good with plenty of choice. Room felt cold despite the thermostat being set to 24°C, including the bed and bedding.
Sofa bed was unacceptable with no solution provided other than ‘an extra blanket’
Room wasn’t serviced,
jacuzzi and sauna were out of action (for months- yet it’s a ‘spa’ hotel)
Restaurant food was okay, menu was average.
Parking was good and location was good.