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Ulasan untuk Quality Inn

2.5 out of 5
Quality Inn
741 US HWY 250 East, Ashland, OH

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 27 dari 84 ulasan" "
Penilaian 8 - Bagus. 17 dari 84 ulasan" "
Penilaian 6 - Cukup Baik. 12 dari 84 ulasan" "
Penilaian 4 - Buruk. 10 dari 84 ulasan" "
Penilaian 2 - Sangat Buruk. 18 dari 84 ulasan" "

6,6/10

Kebersihan

7,2/10

Staf & layanan

6,4/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Zach

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It smells like curry
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Roger

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One night stay while traveling. Clean and comfortable. Staff were friendly and professional. Would stay here again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari jay pada tanggal 10 Mei 2024
Hello Roger,Thank you for staying with us & positive feedback.

10/10 Sangat Bagus

Carla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Older property, but very clean. Friendly staff. Bed was more comfortable than most hotels I have stayed at lately.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari jay pada tanggal 3 Mei 2024
Hello Carla,Thank you for staying with us.

2/10 Sangat Buruk

Julia

Bepergian bersama teman
Unfortunately my exposure with booking through Expedia did not go as planned. I thought I booked the hotel in Ashland, KY but mistakenly booked the hotel in Ashland, OH. I did not realize this mistake until I actually got to the Quality Inn in Ashland, KY. The front desk told me there are 3 Ashlands (Ohio, Kentucky and nearby West Virginia). I was past my cutoff time and was charged for a missed stay. Disappointed that the Quality Inns are not connected because I did get a room at the Quality Inn in Ashland, KY.
Menginap 1 malam pada bulan April 2024
Tanggapan dari jay pada tanggal 23 Apr 2024
Hello Julia,hotel has cancelation policy-24 hour prior to check in if you cancel -no charge but within 24 hour cancel or no show charge for 1 night. you should have this by Expedia. you booked this hotel room on april4 so you had enough time to cancel-but you did not do that. so you need to check before you book it. hotel policy for everyone will be same.

2/10 Sangat Buruk

Tierra

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari jay pada tanggal 17 Apr 2024
Hello Tierra,first you did not allow to stay & try to misuse property.when you know you are 4 or 5 people you should book 2 queen beds before come to hotel. that day hotel sold out 2 beds.you booked by expedia one bed king size and that room only two peoples maximum can go. if one little kid is ok, we let it go but first you said 3 adult and then you said two adult and two kids. told her that many peoples we are not allowed in one bed for safety & security purpose.

6/10 Cukup Baik

Traveler terverifikasi

Good for a stop over while traveling
Nice budget stop-over hotel. Comfortable bed. Clean.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari jay pada tanggal 17 Apr 2024
thank you for staying with us.

10/10 Sangat Bagus

Winnifred, Niagara Falls

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The friendly, professional, caring staff made the difference between this last-minute stay being stressful (car issues) and, instead, being exceptionally pleasant and relaxing. Really appreciated the 24-hour-accessibility to bottled water. Exceptional customer care that made us feel welcome and at home. Kudos!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari jay pada tanggal 4 Mar 2024
Hello Winnifred,Thank you for staying with us & positive feedback.

10/10 Sangat Bagus

Jared

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari jay pada tanggal 4 Mar 2024
Hello Jared,Thank you for staying with us & positive feedback.

10/10 Sangat Bagus

Cynthia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was quiet, clean, and comfortable.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari jay pada tanggal 4 Mar 2024
Hello Cynthia,Thank you for staying with us & positive feedback.

10/10 Sangat Bagus

Emmanuelle

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari jay pada tanggal 20 Jan 2024
Hello Emmanuelle,Thanks for staying with us & positive feedback.

10/10 Sangat Bagus

Jonathan

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari jay pada tanggal 17 Jan 2024
Hello Jonathan,Thank you for staying with us .

2/10 Sangat Buruk

Darryll

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
No receipt as i was told i would have 1. Also charged second day without my authorization.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Jay pada tanggal 9 Jan 2024
Hello Darryll -your reservation on Expedia still be showing us 2 nights so it means you didn’t modify your reservation that day while you checked in . Hotel front desk educated to you need to cancel second night from Expedia because hotel have to pay commission to Expedia for 2 nights . We happy to sent receipt but hotel doesn’t see your email on file so call hotel & provide email. Thanks

4/10 Buruk

Jeff

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari jay pada tanggal 17 Jan 2024
Hello Jeff,Thank you for staying with us.

10/10 Sangat Bagus

Carl

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, convenient, quiet and the price was right.
Menginap 1 malam pada bulan November 2023
Tanggapan dari jay pada tanggal 17 Jan 2024
Hello Carl,Thank you for staying with us & positive feedback.

8/10 Bagus

Ronald, Whitinsville

Bepergian bersama keluarga
Disukai: Staf & layanan
Nice enough place to stay. We were there overnight. Staff was friendly and kind. Breakfast wasn't the best, but available.
Menginap 1 malam pada bulan November 2023
Tanggapan dari jay pada tanggal 17 Jan 2024
Hello Ronald,Thank you for staying with us.

8/10 Bagus

Michelle

Menginap 1 malam pada bulan September 2023
Tanggapan dari jay pada tanggal 4 Okt 2023
Hello Michelle,Thank you for staying with us.

2/10 Sangat Buruk

Mark

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room stunk like rotten corpus. Mold in the bathroom. floors dirty as hell. exhaust fan inop. No tissue in dispenser. Door would not lock properly nor would it close right. Breakfast sucked. not sure what the "meat" links were

8/10 Bagus

Rick

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari jay pada tanggal 28 Sep 2023
Hello Rick,Thank you for staying with us.

2/10 Sangat Buruk

Mark

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room stinks to high heaven. And dirty as hell
Menginap 1 malam pada bulan September 2023
Tanggapan dari jay pada tanggal 23 Sep 2023
Hello Mark,we are very sorry to hear from behalf of our team, but we always tell our guest if you have any concern regarding room we are happy to change different room. we have 24 hours front desk open so please update to front desk. we would like to see all our guest happy stay.

8/10 Bagus

David

Disukai: Staf & layanan
Expecations
Menginap 1 malam pada bulan September 2023
Tanggapan dari jay pada tanggal 21 Sep 2023
Hello David,Thank you for staying with us.

4/10 Buruk

christina

Disappointing
The hotel was dated, the front desk tried to charge me before I got there; then didn’t give me the king room I reserved but a queen room with a pull out couch. I normally choose Choice Hotels but this one has me rethinking my decisions.
Menginap 1 malam pada bulan September 2023
Tanggapan dari jay pada tanggal 19 Sep 2023
Hello Christina,your reservation was cancelled on hotel.com because of your credit card was decline.that is why when you check in all king bed occupied by other guests so only queen bed available at that time.

8/10 Bagus

Mark

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari jay pada tanggal 19 Sep 2023
Hello Mark,Thank you for staying with us

10/10 Sangat Bagus

Brandy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel room and property was very clean. Staff was super nice and very peaceful
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Jay pada tanggal 23 Agu 2023
Hello Brandy,Thank you for staying with us & positive feedback.

2/10 Sangat Buruk

Rachel

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty!!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari jay pada tanggal 12 Agu 2023
Hello Rachel,you never come to hotel & your reservation is no show

10/10 Sangat Bagus

Thomas

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nothing unique,comfortable bed but on metal frame that made loud noise when getting into & out of bed . Carpeting dingy except in hallways. Sofa &chairs in rooms dingy and dirty. No room service. Would not recommend.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari jay pada tanggal 12 Agu 2023
Hello Thomas,thank you for staying with us

4/10 Buruk

Thomas Brian

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I would not stay here again you are expected to plunge a toilet that was already known to be plug before we got there
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Gary

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari jay pada tanggal 27 Jun 2023
Hello Gary,you did not stay with us because you have total 6people which is not allowed by ohio law maximum 4 people can go.

6/10 Cukup Baik

FAITH

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Our room smelled musky we had to air it out by opening the window...there was stains on the chair and carpets in the halls. Also the hot tub was out of order and that was a big part of why the hotel was chosen. There was only 2 towels in a room meant for 4
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Joshua

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari jay pada tanggal 9 Jun 2023
Thank you for staying with us.

4/10 Buruk

Darren

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari jay pada tanggal 5 Jun 2023
Hello Darrenthanks for staying with us

2/10 Sangat Buruk

Mark

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Clean yes...HOWEVER...
Would you like to receive a lecture about the evils of booking online through sites like hotels.com? Would you like to have printed or hand-written signs everywhere you look exclaiming, "Don't do this..." "No doing this..."? If such elements add to your stay, this is certainly the place for you! Add to this how there are no options to adjust the length or dates of your stay once they are booked. In short, yes the place was clean. Updated? Ehhh...not overly. But the various other elements of our stay made me decide that I would recommend nearly ANYWHERE else if you have an option.
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari jay pada tanggal 21 Mei 2023
Hello Mark,Thank you for staying with us.

10/10 Sangat Bagus

Jeannie

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari jay pada tanggal 20 Mei 2023
Hello Jannie,Thank you for staying with us & positive feedback.

2/10 Sangat Buruk

John

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Idk we didnt stay there they messed up our reservation they said we didn't have one
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari jay pada tanggal 9 Mei 2023
Hello John,because of your credit card decline your reservation got cancel on hotel.com or Expedia.com.thank you

2/10 Sangat Buruk

Karen

Menginap 1 malam pada bulan April 2023
Tanggapan dari jay pada tanggal 23 Apr 2023
Hello Karen,your reservation was no show.Your reservation was prepaid with hotel.com so when you called hotel we have no control to cancel reservation because you chose prepaid option to hotels.com & very important you never paid to Quality inn Ashland Ohio as well.so there is no point to write review to us

2/10 Sangat Buruk

Michael

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Advertised pool through expedia but it has been broken since December and the person behind the counter could have cared less about it and refused to even talk us about it.
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari jay pada tanggal 13 Feb 2023
Hello Michael,I am very sorry you feel that way.I never rude with you , I simply explain you pool was closed from December 24-2022 due to mother nature(-50 F DAMAGE POOL FACILITY )which was already update on choice hotels website from december-24-2022 pool is temporary out of order. we are working on it put back hopefully soon. Thank you

10/10 Sangat Bagus

Angeline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and convenient from the freeway.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari jay pada tanggal 3 Feb 2023
Hello Angeline,Thank you for staying with us and positive feedback.

10/10 Sangat Bagus

Kristina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari jay pada tanggal 3 Feb 2023
Hello Kristina,Thank you for staying with us and positive feedback.

6/10 Cukup Baik

María Teresa

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari jay pada tanggal 3 Feb 2023
Thank you for staying with us.

2/10 Sangat Buruk

mary

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I reserved a room in advance for a family member who attempted to check in at 10:00 pm with two children only to be treated with such disrespect and absolutely NO customer service skills except to say” that is the oolicy@. I was not present to show an ID but my D-in-law tried to convey this and present her ID. The credit card for payment was already registered with the hotel. The receptionist was rude, and not helpful what so ever. Expedia was notified to see if this hotel payment could be cx and applied to a hotel across the street. I was told “no”. Again, “ that is the policy “. I will NEVER use Expedia again AND I will convey to everyone wanting to book to NOT use Expedia. I do not give reviews (good or bad) normally, but for the type of experience we encountered a BAD review is justified!!! I am assuming that this review will /will not be reviewed and if it is, their will not be a response back . Very very disappointed!!

8/10 Bagus

Bradley

Menginap 2 malam pada bulan Juli 2022

10/10 Sangat Bagus

Arlene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2022
Tanggapan dari Jay pada tanggal 12 Nov 2022
Thank you for staying with us &positive feedback .

8/10 Bagus

Stacie

Traveler bisnis
Disukai: Kebersihan, staf & layanan
It as ok.
Bed was not very comfortable and pillows were also not comfortable. Our room was also missing the safely door lock. It was completely missing...so if we wanted to answer the door, not knowing who was there, then someone could just open the door since there was no safely lock. Was not comfortable without that.
Menginap 2 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible Service
Room was not clean. AC unit had a lot of bird droppings. Refused another room when requested. Terrible Service
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Lauren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Value
All of the staff were friendly and helpful. The facility was very clean.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Jay pada tanggal 18 Okt 2022
Thank you for staying with us & positive feedback.

10/10 Sangat Bagus

Joshua

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff has always been fantastic. It was my second stay and I’d stay there again.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari jay pada tanggal 17 Okt 2022
Thank you for staying with us & positive feedback.

10/10 Sangat Bagus

Debra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mostly a good stay and I would return again
Overall I had a good stay. The first room I was assigned had an odor of urine, but when I reported it to the front desk the next room they took me to was clean and smelled good. The bed was very comfortable - average firmness with a nice, soft and comfortable topper. No other issues except the breakfast. The eggs and sausage were just ok and the juices did not taste good at all. They did have waffles and other carbs that looked okay and they also had fruit, so I did at least get a breakfast before hitting the road.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari jay pada tanggal 14 Okt 2022
Thank you for staying with us & positive feedback.

6/10 Cukup Baik

John

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff (especially night shift) were extremely courteous, helpful, professional. The rooms were nice, beds and bedding very comfortable. Some of the areas and the rooms were dirty.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari jay pada tanggal 9 Okt 2022
Thank you for staying with us.I am very sorry to hear that.. Behalf of our team i am assuring you your next visit we will take care. please let us know right away upon checking if you are not happy with room than we are very happy to change room for you.

10/10 Sangat Bagus

Jo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay.. Very nice staff.. Was clean and everything was at our fingertips.. 5 Stars
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari jay pada tanggal 8 Okt 2022
Thank you for staying with us & positive feedback.

10/10 Sangat Bagus

Randy, Lilburn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
xx
Menginap 2 malam pada bulan September 2022
Tanggapan dari jay pada tanggal 8 Okt 2022
Thank you for staying with us& positive feedback.