Auburn hotel guide. Independent hotel in Auburn, Alabama

"Beautiful hotel"

"Clean rooms and staff. Will stay again."

"clean, great customer service! "

"There were no pillow cases on any of the pillows, and all looked dirty and used. There was also tons of noise coming from the adjoining rooms. "

"I did not check in because the hotel lobby was locked and the man who greeted me required that I walk to a nearby gas station to use my credit card there to check in. The gas station at that time was a crime scene with numerous police cars, fire trucks, and ambulances present. Crime scene tape surrounded the property. Police were still there an hour later when I left the area and stayed at Motel 6 (which I booked through Expedia)."

"Heritage House is a gem! "

"The hotel bathtub was nasty the towels were dingy when I asked the cleaning staff for fresh towels they had an attitude. We didn’t even spend the night we checked out the same day asked the clerk to refund at least half the rate and the hotel refused we didn’t even sit on the bed."

"Brief but enjoyable stay. Very welcoming & we will be back. Hopefully in better weather so we can take advantage of all the amenities (i.e. hot tub, fire pit, kayaking, etc...)"