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Ulasan untuk Auckland Harbour Suites

3.5 out of 5
Auckland Harbour Suites
16 Gore Street, Auckland

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 688 dari 2639 ulasan" "
Penilaian 8 - Bagus. 1037 dari 2639 ulasan" "
Penilaian 6 - Cukup Baik. 523 dari 2639 ulasan" "
Penilaian 4 - Buruk. 267 dari 2639 ulasan" "
Penilaian 2 - Sangat Buruk. 124 dari 2639 ulasan" "

7,6/10

Kebersihan

7,4/10

Staf & layanan

7,4/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

beth and glenn

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The only good thing about this place is the location. There is a building being built right next to the hotel. The place is getting old and tired.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Sanita

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful place
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Tatiana

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Very tidy little studio, large TV, comfy bed. Clean and spotless bathroom. The room had cooking facilities but nowhere to seat and eat. No table, breakfast bar no chairs. We had to eat on our laps seating on the bed or in sigle armchair. Other then that great little studuo for a very good price in the middle of it all.
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Kylie

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hallway to the room smelt like urine - rubbish was not collected - toilet paper was not replenished - one sachet of dishwashing liquid in the room - the gym area all equipment i broken - the poll was disgusting with a pair of underwear floating with rubbish such as paper in the pool absolutely disgusting
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Holly

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Check in was amazing. The lady was some of the best customer service I’ve seen in a long time. The building is in an awesome location, close to a lot and room was all you need. Nothing super fancy but comfy bed and door that opens outside! Thank you for the lovely stay.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Christiane

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Roswitha

Bepergian bersama teman
Disukai: Kebersihan
Close to all amenities. Room furnishings were minimal. Kitchen provided but no snall table and chairs to eat it. Did not make sense.
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Lin

Disukai: Kebersihan, kondisi & fasilitas properti
I don't like that they hold my money for so long. They can check my room when I leave and give me a credit straight away. Others do.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Kathryn

Bepergian bersama keluarga
Tidak Disukai: Kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

6/10 Cukup Baik

Jan

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti
No air conditioning that worked. Very hot in unit. Very tired apartment needs updating. Would only rate 3star. In a great spot, however, easy walk to waterfront.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Sven

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 8 malam pada bulan Desember 2023

8/10 Bagus

Simon

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Suvarna, Fremont

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Finding Parking is not easy. There is no central AC. Fans were required. Location is very good to walk to harbor.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Hinarangi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Thanh, Mentone

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
- Perfect location close to shops, restaurants, right next to the harbour with good harbour view. - Very helpful & accommodating staff. - The reason for the 4-star rating was the condition of the room (we stayed in a 2-bedroom, 2-bathroom apartment): 1) The aircond was a portable unit which was very noisy and not very efficient, not cold enough in spite of the noise. 2) One of the bathrooms had a shower curtain which was pretty smelly. 3) Lighting in one of the bathrooms didn't work properly (only 1 lamp left & was not bright enough). 4) Lighting in the main bedroom didn't work properly (1 lamp was not working) 5) The toilet flush buttons in both bathrooms were stuck and required very hard press to work. 6) The fridge was unlevelled and leaned to one side. It's assumed that the above issues would be rectified. Without those issues, it would be a perfect apartment.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Chih Ming

Traveler bisnis
soso
Too Noisy from outside at this living.
Menginap 7 malam pada bulan November 2023

4/10 Buruk

Kerstin

Disukai: Kondisi & fasilitas properti
Great location but unfortunately for the hotel there is a construction site next door creating noise and reducing privacy.
Menginap 4 malam pada bulan November 2023

6/10 Cukup Baik

Michael

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nightclub noise until 4-5 am daily. Disrupted sleep.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Gemma

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
As a solo mother travelling with a 6 year old the area felt safe and so much stuff was in walking distance. We enjoyed our stay.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Robyn

Bepergian bersama teman
Disukai: Fasilitas
All good. Enjoyed the rest
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Dave

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Great location too, easy to access things in the CBD. Service was good, check in could be a bit faster but overall I would stay here again
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Anne

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Had everything we needed in a great location and helpful staff.
Menginap 1 malam pada bulan November 2023
Tanggapan dari April pada tanggal 13 Nov 2023
Hi Anne,Thank you for your wonderful feedback. I t was a delight having you stay with us, and we hope to see you again.Kind regards

10/10 Sangat Bagus

Liberty, Castro Valley

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Very close to the vicinity. Many shopping options and restaurants.
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Bing

Menginap 15 malam pada bulan Oktober 2023

4/10 Buruk

Sharon

Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

SHARON

Bepergian bersama teman
Disukai: Kebersihan
Great place to stay if you're catching a cruise or just want to be in the CBD and not require a car. The rooms are clean but seriously need more dishes. I loved having the dishwasher but only providing 2 plates, bowls and PC's of cutlery just wastes water. Staff were very helpful at the front counter.
Menginap 4 malam pada bulan Oktober 2023

4/10 Buruk

Debra

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Didn’t have the beds that we booked. We had to separate them ourselves. The oven was filthy and filled with smoke, we had to get it cleaned before we could cook our dinner. The dishwasher was broken and the dishes in the cupboard were dirty
Menginap 3 malam pada bulan Oktober 2023

4/10 Buruk

Gemma

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was beautiful in view and location comfortable bed and nice picture.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Kim

Bepergian bersama keluarga
Disukai: Kebersihan
Perfect for families
Great place to base yourself in Auckland to explore the city. Close enough to walk most places and in a handy location for the bus, train and ferry. Beds are firm, which is not to my preference so I struggled to get good rest. The bathroom / shower tends to leak water all over the floor and the drain is at a higher point so the water doesn't drain properly - you need to mop up. Is handy to have the washing machine and dryer to clean clothes. Would have been nice to have a service every couple of days to get rid of waste.
Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

Arabella Grace

10/10 Sangat Bagus

Kelli

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Best property in Auckland. Thank you for everything!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari April pada tanggal 27 Agu 2023
Hi Kelli,Thank you very much for such positive feedback! We sure hope you enjoyed your stay with us, and we look forward to seeing you again.Kind regards

10/10 Sangat Bagus

Vishal, Auckland

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice clean rooms, friendly staff
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari April pada tanggal 27 Agu 2023
Dear Vishal,Thank you for your feedback.At Auckland Harbour Suites, we strive to provide all our guests with a wonderful experience during their stay with us. Therefore, we are delighted to hear that you enjoyed the cleanliness of our room and the friendly service from our staff. Kind regards

8/10 Bagus

Jason

Bepergian bersama teman, Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
Convenient location to nightlife, the city and harbour. Car park is tight and rooms are a little.old so i.would rate 3 stats.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari TR pada tanggal 17 Agu 2023
Dear Jason,Thank you for taking the time to review our hotel! Please stay in touch and we look forward to welcoming you again in the near future! We hope you will come back and visit us soon.

6/10 Cukup Baik

Jared

Menginap 6 malam pada bulan Agustus 2023

8/10 Bagus

David

Disukai: Kebersihan
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Craig

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Fabulous staff upon arrival, quickly sorted out an accommodation era and a short walk to Spark arena.
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Amy

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
Good location.
Menginap 4 malam pada bulan Juli 2023

6/10 Cukup Baik

Annie

Ok location for food and shopping spots. The halls and rooms and stairwell were sketchy and old and gross. Parking is terrible. Washer did not work. The shower was blazing hot or cold. Hard to adjust. There are better spots near there that are worth the money. But it’s average if you want average.
Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

Satoru

Tidak Disukai: Kebersihan
Menginap 6 malam pada bulan Juli 2023

6/10 Cukup Baik

Nestor

Bepergian bersama keluarga
This place has great locations where there are many restaurants to choose from and shopping malls. Everything is walkable!
Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

Janene

Disukai: Kebersihan, kondisi & fasilitas properti
Good value for central Auckland. Has dishwasher, kitchenette and dryer and washer so fully self contained.
Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Brian, Waihi

Was woken at 5 am by fire sirens and little direction from staff and was unable to contact reception. Remained in our room very confused
Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Juanita

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Really disappointed with this Hotel. So much so that we left a day early, forfeited a nights fee and paid to go and stay elsewhere. Due to the World Cup the whole street was blocked off for parking so we couldn’t even park to check in. So I had to park over a drive way and move when someone needed to use it. Upon checkin we also found out parking is $45 a day. Ridiculous. Nowhere on booking was that stated. They foyer is nice but that’s about where it ends. The hallways are in need of a clean both walls and carpets, and some maintenance. Walls are all chipped and grotty. Elevator has a not nice smell. Once in the apartment, we were again disappointed. The photos in advertising were very misleading. The bathroom was very unclean. Hair and dust all of the wall skirting, black mould through all of the grout in the shower. The sink tap very hard to turn on but then when it works water comes out and splashed everywhere. The shower seal is mouldy and broken so water pours out all over the floor. The bath was stained and dirty around the plug. One of my kids used the toiled and I used the toilet brush and there was sediment in the bottom of the brush holder. Absolutely disgusting. The whole room just needs some maintenance and attention. Carpet dirty and stained If our kids weren’t so tired from traveling that day we’d have left straight away. This hotel is mid range in price which I understand. But cleanliness shouldn’t come with a cost.
Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Michaela

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The communication on arrival was terrible, I requested sn early and late check out, I rung the morning of arrival to check on this. The room was not cleaned well, rubbish still on dustpan in the cupboard.
Menginap 3 malam pada bulan Juli 2023

8/10 Bagus

Fleur

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very handy and great to have kitchen facilities. Staff were very accommodating with our 2 family groups having access to each other. Online booking of parking could have been more obvious - I missed that this had to be done separately and just assumed it’d be part of room booking. I now know better.
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Jo

Bepergian bersama keluarga
Disukai: Kebersihan
This property is in a great location, so close to Queen Street and short walk to Spark Stadium. We were on 22nd floor with beautiful views over Auckland city and sky tower. Rooms tired but perfect for a short stay.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good customer service at the front desk.
Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Juliet

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Grace

Tidak Disukai: Kebersihan
Not overly clean and had cockroaches in the room
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Brenton

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good stay, was close to where we needed to go and car park building right across the lane. Only problem was booking said a different bed configuration to what we received, hotel was full and couldn’t change. Someone got the couch. But I believe this was a third party issue. Fab stay otherwise.
Menginap 1 malam pada bulan Juni 2023