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Sofitel Auckland Viaduct Harbour

5.0 star property
Travelers rejuvenate with luxurious spa treatments before dining on international cuisine while enjoying peaceful marina views at this Auckland haven

Choose dates to view prices

Sofitel Auckland Viaduct Harbour blends luxury with sustainability. Guests enjoy spa treatments and marina views from the terrace. La Marée Restaurant offers international cuisine, and rooms include free WiFi. Visitors consistently praise the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is Rp2.851.088
Rp3.278.751 total
includes taxes & fees
6 Apr - 7 Apr

Room options

View all photos for Luxury Room, 1 King Bed (Atrium View)

Luxury Room, 1 King Bed (Atrium View) | Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed (Atrium View)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow menu
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow menu
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Luxury Room, 1 King Bed, Marina View (Club Millesime access) | Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
Pillow menu
  • Marina view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony

Luxury Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow menu
Separate bedroom
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Club Millesime access)

Deluxe Suite, 1 King Bed (Club Millesime access) | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed (Club Millesime access)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Accessible)

Superior Room, 1 King Bed, Accessible (Accessible) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible (Accessible)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club lounge access (Opera)

Club Suite, 1 King Bed, Club lounge access (Opera) | Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Club lounge access (Opera)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Auckland Central Business District, a neighbourhood in Auckland, Sofitel Auckland Viaduct Harbour is in the entertainment district and on the waterfront. Auckland Ferry Terminal and Queens Wharf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Eden and Onehunga Bay Reserve. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Discover the area's water adventures with sailing, surfing/body boarding and boat tours nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Auckland travel guide
Map
21 Viaduct Harbour Avenue, Auckland, 1010

What's nearby

  • Sky Tower which includes a city, modern architecture and a sunset
    Sky Tower
    6 min walk - 0.6 km
  • Sunset on the Sky Tower in Auckland creating a moody backdrop.
    SkyCity Casino
    6 min walk - 0.6 km
  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    8 min walk - 0.7 km
  • Queens Wharf featuring modern architecture and night scenes as well as a couple
    Queens Wharf
    10 min walk - 0.8 km
  • Auckland Ferry Terminal which includes city views and a marina
    Auckland Ferry Terminal
    11 min walk - 1.0 km

Getting around

  • Gaunt Street Tram Stop
    3 min walk
  • Auckland Britomart Station
    15 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive

Restaurants

  • Graze Canteen
    2 min walk
  • Hello Mister
    6 min walk
  • Wander
    5 min walk
  • Rooftop At Qt
    3 min walk
  • La Petite Fourchette
    6 min walk

About this property

Sofitel Auckland Viaduct Harbour

Luxury hotel near Sky Tower
Close to SkyCity Casino and Princes Wharf, Sofitel Auckland Viaduct Harbour provides a marina, a terrace and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a Swedish massage or a body wrap at the on-site spa. The on-site international cuisine restaurant, La Marée Restaurant, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), a vending machine and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 88 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and bathrobes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, balconies and fridges

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Secured, covered valet parking on site (NZD 52 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: NZD 52 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • French Press Cafe
  • La Marée Restaurant
  • Sabrage Champagne Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,380 square feet of conference space
  • Computer station

Outdoors

  • Marina
  • On the waterfront
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 100.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 52 per person
  • Airport shuttle fee: NZD 42 per person (one-way)
  • Valet parking fee: NZD 52 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Sofitel
Sofitel Auckland
Sofitel Auckland Harbour
Sofitel Auckland Viaduct
Sofitel Auckland Viaduct Harbour
Sofitel Viaduct Auckland
Sofitel Viaduct Harbour
Sofitel Viaduct Harbour Auckland
Sofitel Viaduct Harbour Hotel
Sofitel Viaduct Harbour Hotel Auckland
Sofitel Auckland Viaduct Harbour New Zealand
Sofitel Auckland Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour Hotel
Sofitel Auckland Viaduct Harbour Auckland
Sofitel Auckland Viaduct Harbour Hotel Auckland

Frequently asked questions

Does Sofitel Auckland Viaduct Harbour have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sofitel Auckland Viaduct Harbour?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Sofitel Auckland Viaduct Harbour on 6 Apr 2026 start from Rp2.851.088, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Auckland Viaduct Harbour pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sofitel Auckland Viaduct Harbour?

Valet parking is available for NZD 52 per day.

What time is check-in at Sofitel Auckland Viaduct Harbour?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Auckland Viaduct Harbour?

Checkout is at 11 AM. Late check-out is available for a fee.

Does Sofitel Auckland Viaduct Harbour provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of NZD 42 per person applies.

Where is Sofitel Auckland Viaduct Harbour located?

Located in Auckland Central Business District, this luxury hotel is within a 15-minute walk of Victoria Park, Sky Tower and SkyCity Casino. Princes Wharf and Auckland Ferry Terminal are also within 15 minutes. Gaunt Street Tram Stop is only a 3-minute walk and Daldy Street Tram Stop is 5 minutes.

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Reviews

Sofitel Auckland Viaduct Harbour Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 702 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

Reviews

10/10 Excellent

Loreen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was excellent!
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Room clean great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate and nicely arranged. I loved the bathrobe… wish I could have bought one to take home! There was a nice assortment of teas and coffees. The bed was so comfortable with soft luxurious bedding .
Superior king room
Stayed 1 night in Jan 2026

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and excellent property.
Stayed 1 night in Jun 2025

10/10 Excellent

Bimal Preet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and good services
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sofitel Luxury

My hubby and I really enjoyed our stay. We had a luxury room with a balcony which was lovely. The deep soaking bath was also lovely! Nice quiet room and very friendly staff. We look forward to returning again soon.
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with outstanding breakfast dinning.
Stayed 1 night in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness
Friendly staff, clean rooms. Our room was a little dated with peeling wallpaper
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value for quality, location, and staff

Great hotel, clean, luxurious, convenient location, and friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Night Stay

Amazing location. Fabulous hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great location. Room was spacious & breakfast was excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

matthew

Good location. Good hotel, with windows that open (always a plus). Great breakfast --- euro quality food.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area with many dining options within walking distance.
Stayed 7 nights in Oct 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel and location are great ! The hotel air conditioning was broken. suggest you verify that before booking
Stayed 4 nights in Mar 2025

8/10 Good

Putiputi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late so wasn't surprised when I wasn't greeted at the door but all staff were friendly, accommodating, very "can-do." The Irish porter was lovely. Warm pool and gym impressive. Decor of room lovely.
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a lovely view. Our room was exceptional
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the waters edge. Very nice and clean, great service and fantastic breakfast
Stayed 4 nights in Feb 2024

10/10 Excellent

RICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near downtown Auckland. Very walkable to the harbor and shopping, highly recommend for all travelers
Stayed 1 night in Mar 2024

10/10 Excellent

Fady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, staff are all friendly. You ask for room service and you get it quickly. Complementary bottle of champagne given to celebrate my wife's birthday. Swimming pool and spa are great. There are saunas in the female and male bathrooms - I wish there was a co-gender sauna room so my wife and I could go together. Apart from that everything was perfect including the breakfast buffet. Thank you team at Sofitel!
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower head fell to bits talked to desk staff and they organised a maintenance person to fix it straight away with no problems whatsoever
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sofitel Viaduct Harbour for 5 nights, and it was nothing short of amazing. From the moment we arrived, the staff made us feel completely at home. What stood out the most was how genuinely kind and friendly they were to my son—they made him feel so special every single day. Whether it was a warm greeting at the front desk, a thoughtful surprise, or just taking the time to chat with him, their attention made our stay unforgettable. He had such a great time, and it’s all thanks to the wonderful team here. The hotel itself is beautifully designed and perfectly located for exploring Auckland. The room was spacious, quiet, and clean. We also loved the pool and the calm atmosphere throughout the property. Thank you, Sofitel, for going above and beyond. We can’t wait to come back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sofitel Viaduct Harbour for 5 nights, and it was nothing short of amazing. From the moment we arrived, the staff made us feel completely at home. What stood out the most was how genuinely kind and friendly they were to my son—they made him feel so special every single day. Whether it was a warm greeting at the front desk, a thoughtful surprise, or just taking the time to chat with him, their attention made our stay unforgettable. He had such a great time, and it’s all thanks to the wonderful team at Sofitel. The hotel itself is beautifully designed and perfectly located for exploring Auckland. The room was spacious, quiet, and clean. We also loved the pool and the calm atmosphere throughout the property. Thank you, Sofitel, for going above and beyond. We can’t wait to come back!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Do not hesitate!

Fabulous hotel with impeccable service. Would recommend to anyone!
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel!

Unexpectedly amazing! The staff was so friendly and loved their breakfast! Simply Devine!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

UK travellers

This is a really comfortable hotel with attentive service. Location is fabulous, right by the waterfront. The hotel pool was lovely. Excellent breakfast Would stay here again.
Stayed 2 nights in Feb 2024