"This hotel is 3 star at best. Definately not 5 star as advertised. We stated first 2 nights in Club room & evening canapes were awful. The air conditioning did nit work properly in our room. Had to get front desk to turn on at 3:30 am since our room was so hot. The AC controls in room did not work. We had another booking for 3rd night but diwngraded to at w bed room. First room they gave us the bed was broken & sloping downhill towards head of bed. Shame on this hotel for selling this room with the broken bed. We should get a partial refhnd for all the problems we endured. Awful hotrl"
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