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"The toilets. As tourists from America were not used to the toilets and we found that to be pretty fascinating even though it's common for you guys throughout Japan. We appreciate it. The cleanliness room service was good. Breakfast was different from what we're used to eating but it was nice. It was healthy. It was fresh and convenient"

"Check in was very smooth and staff was extremely friendly and helpful. Although they do not have a on premise carpark area, you can park in a multi level carpark that is connected to the hotel with a special 24 hr rate of 1500 yen. Very convenient. Also, easy to get food as it is just opposite the train station."

"Conviniance easy access to anywhere"

"The staff were fantastic!! They went above and beyond and exceeded our expectations. Traditional Japanese breakfast was very good and the outdoor onsen was a nice experience "

"great spa"

"Very safe and convenient location. The hotel and room were both tidy and clean. Good value for the price. Only one thing I was very close to the elevator and heard the noises of people walking by often. Otherwise I enjoyed the stay very much."

"I very much liked this place. And they did me a favor, I wasn’t able to use the purple bimi ticket, so they made a dinner option just for me, and I looked at the menu- the dinner was worth more than the cost of the ticket. They helped me out beyond what they needed to do, I highly recommend this hotel."

"Excellent restaurant- awesome Sashimi. Unfortunately closed on Monday nights? Need transportation to get around. ( I took taxi kinda spendy. )The Spa has awesome natural spring water. The staff eas awesome."

"The property is old and the staff’s manners are not to Japanese standard "