Search Hotels Near BB&T Arena, Newport

"So disappointing!! Booked a King deluxe, got a double full, Mold in the shower, tv broken, no shampoo in shower bottle, trash under bed and behind dresser, leaking bathroom faucet. They manager actually closed that room for repairs it was so bad"

"Staff was great. Location great. But I got bed bugs during my 1 night stay. "

"Amazing overall "

"Arrived around 2pm attempted to check in and no rooms were available, which is understandable. The they assured rooms are guaranteed to be ready by 4pm. I arrive back at 8pm after the Reds game and my room still wasn't ready and to come back in 10 mins. Once I come back still not ready due to the Manager needs to do the room inspection. I eventually get to check in at 9pm which is unacceptable"

"great room"

"Yes "

"Good as always "

"Very convenient, garage easy to park and transport luggage, Great location, restaurants, aquarium within a block"

"Check-in was smooth and professional. The room was clean and the cleaning staff did an excellent job cleaning the room every day. However, the air conditioner system was quite a bit louder than expected. The hotel had a pool, but was smaller than the pictures made it look, was surprisingly quite cold, and there was no hot tub (note that hotel does not advertise having a hot tub). There was a coffee maker with a few coffee pods in the room, but there was no free access coffee in the lobby. For a higher volume coffee drinker like me, that was disappointing. I had to go to the restaurant to ask for coffee. The buffet breakfast was pretty basic, had less options than what I normally expect for this hotel chain. However, the breakfast staff were very professional and helpful. I decided not to try the hotel restaurant after looking at the online menu, noting the lack of kid friendly options. Perhaps they had kid friendly options not listed on the online menu, but I did not ask. The prices are high, but expected for location and hotel type. I did not utilize the valet parking. There is one parking garage on the same block as the hotel, and another parking garage across the street from the hotel. Prices were reasonable, but also somewhat frustrating that we had to pay for parking in addition to paying for the hotel. Shout out to Rosie’s Restaurant around the corner for the excellent and delicious food, and also to servers who were very accommodating of our small children. "