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Ulasan untuk MO2 Westown Hotel Bacolod - Downtown

3 out of 5
MO2 Westown Hotel Bacolod - Downtown
Corner San Juan Luzuriaga Street, Bacolod, Negros Occidental

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 18 dari 101 ulasan" "
Penilaian 8 - Bagus. 42 dari 101 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 101 ulasan" "
Penilaian 4 - Buruk. 14 dari 101 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 101 ulasan" "

7,4/10

Kebersihan

7,8/10

Staf & layanan

8,2/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Paul

Disukai: Staf & layanan
The property is very convenient and the staff are very accommodating.
Menginap 5 malam pada bulan Maret 2024

8/10 Bagus

Shawn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All was good except the WiFi is bad
Menginap 2 malam pada bulan Februari 2024

4/10 Buruk

Roar

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ikke bo der!
Om du liker kakerlakker og dårlig service er dette et bra hotel.
Menginap 5 malam pada bulan Februari 2024

6/10 Cukup Baik

Felix

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Quick stop
Dirty & rundown had roaches
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Angel

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
This was a fine option for a quick stay. Aircon was great working condition but the TV was difficult to operate. We had to wait an hour for the pool to be finished being cleaned, I wish they told us or gave us a warning. The restaurant connected beneath was fine. We had to seek out staff for extra toilet paper which was a bit of a hassle.
Menginap 6 malam pada bulan Januari 2024

10/10 Sangat Bagus

RAMIRO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 4 malam pada bulan Januari 2024

6/10 Cukup Baik

Adewale

Bepergian dalam rombongan
The hotel is located downtown. The daily change of internet password is not convenient for the customers. The food and drink offerings are limited.
Menginap 8 malam pada bulan Desember 2023

8/10 Bagus

Ryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfy bed and good tv.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Pat pada tanggal 16 Nov 2023
Hi sir Ryan thank you so much we appreciate your good feedback to us we can't wait for your next booking to us have a great day!

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our Go-to place to stay
The staff is always so nice and professional. The rooms are spacious and beds are comfortable. The restaurant is just okay. The food is basic and, surprisingly, they don't seem to know how to cook rice well.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Craig

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Craig

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Better than expected
Nice big room, with all the usual amenities (that are sometimes missing in the Philippines) such as good hot water, fridge and safe. Air conditioning is only an in-wall unit, but it's a good, powerful one that is up to the task and not as noisy as most. Good pool area and open until 10pm, which is great in hot weather. Kettle and cups are provided, but not tea or coffee, so BYO,
Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

Nariaki

Menginap 2 malam pada bulan Juli 2023

4/10 Buruk

Kong Yan

Bepergian bersama teman
Tidak Disukai: Staf & layanan
Proximity to my activities. Check-in staff unfriendly.
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Romeo, Burlington

Menginap 1 malam pada bulan Februari 2023

6/10 Cukup Baik

Helen

Menginap 2 malam pada bulan Mei 2023

8/10 Bagus

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Mei 2023

6/10 Cukup Baik

David

Menginap 4 malam pada bulan Mei 2023

10/10 Sangat Bagus

Lourdes

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The convenience of the restaurant on the ground floor of the hotel is a plus. It save us a few walk the mall to eat a meal
Menginap 3 malam pada bulan Maret 2023

8/10 Bagus

Terry

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
It proximity to everything, food, transport, SM, markets. Not too far from the airport either
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Liked its location. Right near major shopping center and various places to eat. Can’t think of anything that I dislike about the hotel.
Menginap 7 malam pada bulan Februari 2023

4/10 Buruk

Nicholas

Tidak Disukai: Kebersihan
Needs work for a 3 star
First night the shower leaked so much there was hardly any pressure at the head. The mirrors throughout the room appears to have not been cleaned, marks and smuges like hand prints all over . A kettle was supplied but no bottled water or tea and coffee to make anything with. The decor was tired and needed refreshing. Breakfast was small but ok, served in the coffee shop attached to the hotel. Location was good for shopping, central and only a walk away from SM about the only positive I can say.
Menginap 2 malam pada bulan Januari 2023

8/10 Bagus

Haidee

Menginap 2 malam pada bulan Januari 2023

6/10 Cukup Baik

David

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
For the money it was ok. Food downstair is not bad. It is close to mall. Not the looking hotel. Not sure if there are alot of other options. Keep an very open mind.

10/10 Sangat Bagus

Kevin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was always friendly and helpful.
Menginap 10 malam pada bulan September 2022

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Check-in was effortless and very efficient. All staff that I encountered were great. Room was clean, bed was comfortable. Pool area was nice. You could hear the music from the nightclub which is on the Northside of the building but never too loud. I will stay here again.
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Ronel

Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Glendy pada tanggal 10 Agu 2022
Thank you so much. Come again!

10/10 Sangat Bagus

Rowell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are so helpful and polite. Highly recommended this place.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Glendy pada tanggal 10 Agu 2022
Thank you so much for your positive feedback. Hope to see you again. Stay safe!

8/10 Bagus

Rowell

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Old but fancy hotel. Highly Recommended
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Glendy pada tanggal 10 Agu 2022
Thank you so much. We hope to see you again. Stay safe!

8/10 Bagus

Ma.Ligaya

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2022

6/10 Cukup Baik

ROBERT

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan April 2022
Tanggapan dari Glendy pada tanggal 30 Apr 2022
Hi there, thank you so much for taking time and for the rating. We would like to know what else we need to improve so we can give you the better stay on your next visit here in Bacolod. Your feedback is highly appreciated.

4/10 Buruk

Paul

Menginap 1 malam pada bulan April 2022
Tanggapan dari Glendy pada tanggal 30 Apr 2022
Hi there, thank you so much for taking time and for the rating. We would like to know what else we need to improve so we can give you the better stay on your next visit here in Bacolod. Your feedback is highly appreciated.

6/10 Cukup Baik

William

The bed was comfortablr. The room cinditu8n was acceptable but needs refurbishing (like the airchairs etc).
Menginap 2 malam pada bulan April 2022
Tanggapan dari Glendy pada tanggal 30 Apr 2022
Hi there, thank you so much for taking time to write a review on our property. We will try to improve our room and other amenities so we can serve you better on your future stay here. Your feedback is highly appreciated.

10/10 Sangat Bagus

Suzette G.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love everything, location, cleanliness and affordable ❤️
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Glendy pada tanggal 30 Apr 2022
Hi Suzette, thank you so much for your positive write up. We hope to be of your service again on your next visit here in Bacolod. Stay safe.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2022

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Good location, but does require better cleaning and renovation. For the price I would stay in a different location. Room was very noisy to the street.
Menginap 1 malam pada bulan Februari 2020

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The drinkingbgkededrd
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan
It's very near the mall. The hotel building itself is okay but may need a bit of sprucing up to make it more attractive to clients.
Menginap 3 malam pada bulan Februari 2020

8/10 Bagus

Din, MT

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is friendly and accommodating. The facility does not offer free breakfast. Cleanliness of swimming pool is not maintained.
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Larry

Disukai: Staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall this hotel represented excellent value for money, the staff were helpful, friendly and polite.
Menginap 5 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location. Convenient to all shopping malls
Menginap 1 malam pada bulan Mei 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
冷蔵庫の電源が切れていた、フロントに直すように連絡したが 来なかった。
Menginap 5 malam pada bulan Mei 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The overall stay was very good. A short walk to SM mall, that has lots of food and shopping. The only thing that could use improvement is the water pressure.
Menginap 2 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 9 malam pada bulan Februari 2019

6/10 Cukup Baik

mark

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Most disappointing stay
Traffic is very noisy, rooms are not cleaned properly, has cockroaches,toilet takes 4-5 goes to flush.bed is comfy is only plus and staff are mostly good. Check in couldn’t find my booking I had to search my emails and checkout was crazy after housekeeping took my key to check room ( worried I might have drunk a drink in fridge and not paid for ) after waiting 10-15 mins I just said to reception ok that’s enough I’m not waiting any longer most ,ridiculous checkout ever
Menginap 6 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel is located near the SM mall making it convenient to shop and dine
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Glendy pada tanggal 15 Jan 2019
Thank you for taking time and by giving our property a positive review. We hope to see you again.

6/10 Cukup Baik

Chris, Chicago

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
This review is for second night of same stay since booked on different reservations. Still had issues with key not opening door since they didn't get locksmith.
Menginap 1 malam pada bulan Januari 2019

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan
I stayed for two nights. Location is great, as it is very close to the SM mall. The staff were also nice, the aircon worked well, and the shower was ok. However, the facilities and amenities didn't meet expectations. Upon arrival, I couldn't get key to open door. It was a normal key, not electronic. I went to front desk and the bellboy got the door open quickly on the first try, but then also couldn't when asked him to show me the trick to open it. I said they should have a locksmith change lock. No action, so had same troubles everytime opening it. Sometimes it took me up to 5 minutes to get it open and other hotel staff (different than first bellboy) had some problems when asked them to help me. Don't accept room 301 as this is too much to deal with. In addition, the tv is a large old style before flat screens. I didn't try breakfast.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Glendy pada tanggal 15 Jan 2019
Dear Sir/Madam: We apologize for the inconvenient that you have encounter with our room, especially with the door knob. We have already change it, we thank you for raising this problem to us. We hope to see you again in your next visit here in Bacolod City.

8/10 Bagus

JARI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Review
Shower water temperature was hard to stabilize - too hot easily. No water kettle (heater) in rooms. Hotel kitchen seemed use ham was not good, but depends what you think - maybe SPAM. Outside pool water little cold despite the hot weather. All other things seem good.
Menginap 3 malam pada bulan Desember 2018