Hotel dekat Balai Kota New Castle

"When checking in, we requested a first floor room. We were told the only one available did not have a working refrigerator. We accepted that. Upon entering the room we found the TV screen was cracked. There were several places in the walls with damage to the plaster. When we prepared to go to bed, we found gritty material (possibly sand) between the sheets. We have been frequent guests at this location, but after this we decided to find a new location."

"Staff very friendly and helpful, room very clean, quiet and comfortable, great shower pressure, all the little extras in room (toiletries, fridge, microwave) easy access to ice machines on each floor, hot tub large, perfect temperature and functioned very well."

"Had a lot of issues with the key cards and readers - was never sure if I was going to get into my room without help from the front desk person. No breakfast - but there was coffee. Dim CFL room lighting. But it was clean, quiet, and comfortable. Nearby level 2EV charging - a short walk."

"No frills, but room was clean and safe. Breakfast was basic and nice. No complaints!"

"The hotel it’s located in a very beautiful location by the river. They definitely deserve five star not a three star. The only problem we had was the mattress was terrible very old. Had a hole in the middle. The back springs and the metal were broken damaged they refused helping us just think about sleeping in the mattress for six nights. It was horrible.there’s nothing could do about it And we told them that to fix it, they didn’t want to they refuse they told us go ahead and posted it on a...

"Very nice place to stay. Room was nice and clean, roomy. Location was perfect, lots of dining within walking distance. Staff was very welcoming."

"I really appreciated how friendly and profession the staff were at the check in desk. They provided clear instructions and descriptions of the amenities offered for the property. The facilities are well maintained and the rooms were very clean and functional. Unfortunately, we only stayed for one night as we were stopping over to rest for the rest of our road trip but I am confident that the pool and jacuzzi would have been nice."

"Breakfast ready before time. Good selection"

"The breakfast menu did not offer a lot of options. The scrambled eggs on the first day were very watery. I did not try the sausage or the waffles. The pastry was very dry. The room was clean but cleaning services were only available upon request. Staff were ok but did not respond when asked to assist with resetting the tv after there was a power outage. Air conditioning was very loud and rumbled."

"The staff were welcoming friendly and helpful Our stay was wonderful "

"Convenient to things to do. Had trouble adjusting to the beds."

"Clean room staff was nice and informative and breakfast was good "

"This is a budget motel, so the price is doable for me, but the front desk clerk denied me my room and I was forced to drive fifty miles down the road. No S!"

"Very nice staff and perfectly fine hotel, if a little outdated. The hot tub was unavailable on my stay and the rooms could stand to be modernized a bit, more USB ports, modern fixtures etc, but I enjoyed my stay. If you're going to Glenwood Caverns you couldn't be closer and your hotel parking puts you in a prime spot."

"This charming hotel is beautifully updated and kept. It’s got a great location, too, above the Colorado River, near great restaurants and shops."

"Excelente propiedad, muy cercano a las aguas termales, muy bien ubicado el hotel, desayuno incluido bueno. Limpio y cómodo. Bonita habitación"

"Unknown to me upon arrival there was remodeling in progress, pounding, banging and far from relaxing. The staff charged my card twice then cancelled the charge which resulted in my bank putting a hold on my card for days. I’ve since received a call at 9am telling me they would debit a second card on file if I didn’t call by 6pm the same day, however, they took it upon themselves to debit the wrong card by 9:41am not allowing me the time to get to my bank and have a new card printed since my bank...

"Good"