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AKAR Hotels & Resort Lampung

3.0 star property

Choose dates to view prices

Take advantage of a terrace, a garden and dry cleaning/laundry services at AKAR Hotels & Resort Lampung. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Pandan Wangi Restaurant, the on-site restaurant. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a bar and a gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp821.281
Rp993.750 total
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 2 2026 to August 22 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 125000 for adults and from IDR 62500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 5:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does AKAR Hotels & Resort Lampung have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 5:00 PM. The swimming pool will be unavailable from May 2 2026 until August 22 2026 (dates subject to change).

How much does it cost to stay at AKAR Hotels & Resort Lampung?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at AKAR Hotels & Resort Lampung on 22 May 2026 start from Rp821.281, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AKAR Hotels & Resort Lampung pet-friendly?

No, pets are not allowed at this property.

How much is parking at AKAR Hotels & Resort Lampung?

Self-parking is free at this property.

What time is check-in at AKAR Hotels & Resort Lampung?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at AKAR Hotels & Resort Lampung?

Checkout is at noon.

Where is AKAR Hotels & Resort Lampung located?

Situated in Bandar Lampung, this hotel is within 2 miles (3 km) of Krakatau Monument, Lampung Provincial Museum and Thay Hin Bio Temple. Adipura Monument and Mall Kartini are also within 2 miles (3 km).

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Reviews

Reviews

7.6

Good

6.0

Cleanliness

10

Amenities

6.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

10/10 Excellent

Suzanne

Liked: Amenities
The hotel and staff were fantastic. The restaurant was excellent. We enjoyed it very much and we will return for two nights before we go home to Canada.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay Definitely Not Worth the Price

I stayed here with fairly high expectations since this property used to be a Sheraton. Even though it’s now under a new name and management as Akar Hotel, I expected a decent level of service and maintenance. Unfortunately, the experience was far from that. I arrived around 12:10 a.m. after a long trip, hoping to rest quickly. However, the check-in process turned out to be the longest I’ve ever had. The staff couldn’t find my booking even after I showed my Hotels.com confirmation email. It took more than 30 minutes to verify the booking and another 10–15 minutes for the room to be ready — nearly 45 minutes just to check in. My room was quite far from the lobby, near the tennis court. The condition was disappointing: no robe or slippers, unstable hot water (mostly cold), noisy AC, very slow internet (video calls kept dropping), and uneven flooring. For a rate of around IDR 1 million per night, it really wasn’t worth the money. Breakfast was the biggest letdown. Decorative hangings above the dining area were dusty, and several cakes were left uncovered. These are basic hygiene issues that should never happen, especially for a hotel that once carried the Sheraton name. Overall, Akar Hotel has potential, but management urgently needs to improve cleanliness, service quality, and facility upkeep.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet behöver uppdateras, men det kommer nog ske inom kort enligt dem. Maten var bra, och rummen var bekväma. Det bästa av allt är servicen och personalen. Måste vara de bästa personalen jag träffat av alla hotell jag besökt. Rekommenderas varmt!
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Yong Ee

Stayed 2 nights in Jan 2026