Bandar Utama hotel guide. Shangri-La Hotels and Resorts hotel in Bandar Utama, Kuala Lumpur

"What can I say, this hotel is truly first class in every way. From the moment we arrived, the experience was seamless, warm, and unmistakably upscale. Our room was spotless, with impeccable white-glove cleanliness and flawless housekeeping. There was always plenty of drinking water provided, along with both coffee and tea service in the room, which we really appreciated. We paid a great rate and were assigned a twin room, which was perfectly comfortable and absolutely fine for our stay. The linens were top-of-the-line, crisp, sparkling white, and pressed to perfection. Fresh towels every day and a beautifully refreshed room after each housekeeping service made returning to our room a genuine pleasure. The rooftop pool area on the 3rd floor was lovely, offering a peaceful escape with attentive food and drink service. You could enjoy lunch or dinner right at your lounger, or dine in the designated seating area, all while taking in views of the city alongside the greenery of the nearby park, a wonderful balance of urban and serene. The location is ideal, set in one of Kuala Lumpur’s trendiest areas and within easy reach of everything. The doormen greeted us warmly each day with genuine smiles, always asking how our day had been. Those small touches truly set this hotel apart. Warm, elegant, and undeniably luxurious, the Mandarin Oriental Kuala Lumpur delivers exactly what you’d expect from a world-class hotel. We would absolutely stay here again."

"Very clean, amazing food"

"I have stayed there over 20 times and it is always great. the location and hotel staff. I always treat myself to a club room to have access to the club lounge, which is a highlight."

"Everything was great. Staff was attentive. Will book again."

"Excellent "

"Nice place well centred. Had a chat with the gm. Great Guy very friendly. We are going back. "

"The room was spacious and clean. Staff were friendly and efficient as well. Overall great stay, will definitely be back to book this hotel again! Thank you for the birthday decorations and the wonderful stay!"

"The entire stay was amazing with spotless room, super helpful staff and amazing view if you live in a club room. Best location as well, will def return in the future. "

"We had a great experience staying at Aloft Sentral. Everything from check-in to check-out was smooth and enjoyable. The breakfast buffet was excellent, with a wide variety of options and good quality food – easily one of the highlights of our stay. The location is fantastic. Being connected to the shopping mall and having direct access to the monorail made getting around Kuala Lumpur incredibly easy and convenient. It’s a very central base, especially for first-time visitors. The staff were outstanding – super friendly, welcoming, and genuinely helpful throughout our stay. The room and bathroom were both in great condition, clean, modern, and comfortable. Overall, this hotel offered excellent value and comfort, and we would definitely stay here again when visiting KL."