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Ulasan untuk Grand Tjokro Premier Bandung

3.5 out of 5
Grand Tjokro Premier Bandung
Jl. Cihampelas 211 - 217, Bandung, West Java

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 25 dari 72 ulasan" "
Penilaian 8 - Bagus. 33 dari 72 ulasan" "
Penilaian 6 - Cukup Baik. 12 dari 72 ulasan" "
Penilaian 4 - Buruk. 0 dari 72 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 72 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

2,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

5,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Sarapan banyak pilihan lokasi di cihampelas
Hotel terkesan kuran bersih. Lokasi cukup menarik. Sarapan enak banyak pilihan makanan
Menginap 2 malam pada bulan Oktober 2021

8/10 Bagus

edrick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
baik
baik,hanya saja saya hanya mendapat breakfast utk 2 org,sedangkan pada saat pemesanan tertulis 3.
Menginap 2 malam pada bulan Desember 2018

6/10 Cukup Baik

Alpen

Lokasi strategis
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Deden Lukman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Untuk yang memiliki anak sangat recommend untuk tinggal disini, anak saya menyukai Fasilitas di lantai 10, dari mulai Minizoo, Swimmingpool , dan Gym . Untuk sarapan sangat banyak variasi dan sangat lezat :-) Dimasa yang akan datang mungkin kami tidak akan lama mencari hotel, cukup disini saja

8/10 Bagus

Dede, Erlis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotelnya lokasi strategis..dekat tempat belanja.
Karena libur panjang yg perlu diperhatikan adalah tempat parkir mobil. Staff parkir sampai kewalahan mengatur mobil yg masuk dan keluar. Mungkin lahan parkir bisa diperluas. Untuk sarapannya menurut saya biasa ..walaupun varian banyak. Rasanya kurang dan tidak panas makanannya.

6/10 Cukup Baik

Traveler terverifikasi

Lokasi strategis
Lokasi strategis. Pada saat check in sedikit terhambat karena sistem, namun mereka mau menyediakan welcome drink yang segar sekali disaat saya disuruh menunggu mereka mengecek data dan saat check out pun prosesnya cepat sekali. Kamar sedikit berisik tidak terlalu kedap suara, sehingga sempat terbangun mendengar langkah kaki dilantai atas dan suara berisik dikamar sebelah. Kamar mandi dan kamar bersih

6/10 Cukup Baik

Musnanda, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Puas dengan hotelnya
Hotel bersih karena ini hotel yg lumayan baru. Brekfast macamnya banyak dan rasanya jg enak. Kolam renang karena di lt.10 jd dingin dan berangin. Secara keseluruhan puas dengan hotel ini.

8/10 Bagus

glory, tangerang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
17 th b'day invitation
sarapan pagi dan makan malamnya enak dan cukup memuaskan

10/10 Sangat Bagus

YUSUF, Tangerang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel yang cocok utk berlibur n bisnis
kamar bersih , staff nya ramah , sarapan pagi bagus banyak variasi menu nya.

10/10 Sangat Bagus

Elvaretta, bogor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
menyenangkan
suasana hotel cukup tenang, dekat dgn pusat belanja ciwalk, makanan enak, keluarga alhamdulilah senang......

8/10 Bagus

yopi, jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kondisi hotel awal tahun 2015
Dua malam saya menginap, hari pertama di kamar deluxe dan hari kedua di superior. Untuk kamar Deluxe sangat nyaman baik dari kebersihan dan kenyamanan kamar. Tetapi untuk kamar Superior nya, kebersihan dan kenyamanan kamar kurang, contohnya sudah ada coretan/kotor di tembok dan juga pintu kamar mandi yang susah di tutup/buka. Tapi semua ini bisa di perbaiki. Secara keseluruhan bagus dan kalaupun saya ke Bandung lagi, prefer menginap di hotel ini. Selain itu juga menu di cafe mohon ditambah, terutama yang berhubungan dengan makanan cemilan dan juga harus ada makanan khas daerahnya (bandung/jawabarat)

8/10 Bagus

Verawaty, Indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Di H.Clarity kami menginap di Premier Room, kamar yg luas dan bersih.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Hamzah, Magelang

Tidak Disukai: Kenyamanan kamar
Sandal kamar tak ada
Kamar yg medium tanpa karpet di lantai dan ac yg dingin sulit utk mengontrol suhunya plus tidak ada sandal kamar. Pengalaman yg kurang menarik

2/10 Sangat Buruk

RIFQI RUZAIN, BANJARMASIN

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
saya menginap 2 malam dengan 4 kamar dan menurut hotel kami menginap hanya room only padahal kami reservasi dengan termasuk sarapan. saya kecewa sekali dengan perlakuan seperti itu padahal kami reservasi dari hotel.com termasuk sarapan pagi.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
tdk ada View dan tdk ada Wifi
Hotel Baru dan bersih, kamar cukup nyaman, tetapi Tdk ada View dan tdk ada Wifi, Layanan kurang baik

2/10 Sangat Buruk

Muhammad

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
AVOID AT ALL COST! Don't let the reviews fool you. I booked a family room for 5 nights. When we arrived, the hotel lobby was still ok. Check in was smooth. However, after being given my room, everything went downhill. After getting out of the lift at level 3, the first thing that caught my attention was the dirty carpet. We had to walk quite a distance to our room and throughout the corridor that we walked, all we could see was the stained carpet. When we first entered the room, we were greeted by a foul smell. The carpet in the room was badly stained as well. The bedsheets and towels were dirty and stained too. The toilet had foul smell as well especially at the sink area. The floor next to the toilet bowl had black stains on them. The walls were in bad condition and the toilet bowl was dirty as well. We couldn't see at night as for some reason, we could hear birds chirping outside the window throughout the night. The next morning, one of us woke up with rashes due to the dirty bedsheets in the morning. We decided to check out after 1 night stay due to this bad experience and had requested for a partial refund through Expedia but was told that the hotel management refuse to approve the refund. My advice is NOT to be swayed by the 3 beds provided for the family room as the actual live-in condition is the total opposite as the photos seen on booking applications. At check out, the manager refused to meet me to hear my concerns and messages left unanswered!
Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Citra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
What a great place to stay for your family
It was an amazing experience. I stayed at family suite. The room was very large with 1king size and 2queen size bed. It also has a very large tub and shower that you can choose for your preferences. All the amenities provided including the towel provided was very hygienic. It was wrapped up in a seal plastic bag. If you have kids this is definitely a place to stay. On
Menginap 1 malam pada bulan Juni 2020

8/10 Bagus

ESAM

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
قيمة ممتازة مقابل المال
موقع جيد لمن اراد التسوق و فندق نظيف جدا
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Juhono

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

Bernard, Australia

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely grand hotel with spacious room and comfortable bed. Breakfast was an array of foods from different countries! Spoilt for choice each morning! Enjoyed very much the Indonesian cuisine while my partner enjoyed the European breakfast. Staff were friendly and helpful. Food at the restaurant was great, too. For a Grand hotel, could do with extra comforts like hand towels in the bathroom and an extra toilet roll provided each day. The size of the toilet roll provided, was just sufficient each day for the two of us. The grout in shower area was filthy on arrival - pointed it out to services, and was much improved after cleaning. On the whole we had a wonderful experience, and would come back again.
Menginap 5 malam pada bulan September 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
There are a lots of Kids Activity. My child enjoyed it so much. The Hotel has Mini Zoo too 😊
Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

Wei Hao

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stay in family suite
Stayed here with 4 friends in a family suite (1 queen size bed and 2 single beds) during the Ramadan period. Buffet spread had wide variety. Service was impeccable, staff very friendly. Help provided via the reception whenever we needed more information for tourist attractions such as Keraton Cliff or Hot Spring. Hotel is also very environmentally conscious with regards to linen and towel usage. Of course, that being said, they are flexible and cater to your needs. Pool, fitness centre, spa and a mini zoo in a separate building next door. Very family friendly. A 10-min walk away from Rumah Mode as well as Cihampelas Walk (Shopping Mall).
Menginap 4 malam pada bulan Mei 2018

10/10 Sangat Bagus

Hyung suk

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
음식도 좋고 위치도 좋음
옥상에 미니동물원과 모래밭도 있고 아이들 데리고 놀기 좋습니다. 조식도 훌륭하고 밤늦게까지 여는 스테이크하우스도 맛이 좋습니다. 근처 걸어서 10분 거리에 루마 모드 팩토리 아울렛과 대형 쇼핑몰이 있습니다.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bbreakfast spread and mini zoo on rooftop
Huge breakfast choices from bread to noodles to rice local or western. The mini zoo on the rooftop was fun.
Menginap 2 malam pada bulan Maret 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
فندق جميل
يتميز بقربه من Rumih mode factory كم دقيقه بالسياره
Menginap 2 malam pada bulan Januari 2018
Tanggapan dari Elegi, Ecommerce Manager pada tanggal 2 Feb 2018
Dear Sir or Madam, Thank you for your feedback. Regards

10/10 Sangat Bagus

Raisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome! Perfect hotel to stay 👍
+ the local area (cihampelas, abt 10mins walk to ciwalk area) + room size is spacious + the room is clean, tidy + the reception staff were friendly + breakfast was good! A lot of variety food to choose (During my stay, the hotel gave 2 timing for breakfast, 1st start from 6am - 9am, 2nd timing start at 9am - 11am) + they have rooftop swimming pool (not that big tho, but just nice) + also got mini zoo (best for family trip with kids) + value for money - so far, nothing. I enjoyed my stay in Grand Tjokro.. recommended hotel to stay for couple, &/ family with kids.
Menginap 1 malam pada bulan Januari 2018
Tanggapan dari Elegi, Ecommerce Manager pada tanggal 2 Feb 2018
Dear Mrs Raisa Thank you for your stay with us Regards,

6/10 Cukup Baik

DRB, Kuala Lumpur

Tidak Disukai: Kebersihan
New management....
I used to stay at Grand Tjokro a lot when it was still called Clarity. It's not bad, but I am not impressed The sensor for access on the door was not installed. The toilet was clogged. The unpleasant smell in the bathroom The room was clean and tidy. The staff was friendly, however a lot of young 'kids' in their staff. It looks like an internship or work and learn hotel. The food selection from the breakfast was really good, however a lot of the warm dishes were too cold(nasi, noodels, etc)
Menginap 1 malam pada bulan Januari 2018
Tanggapan dari Elegi, Ecommerce Manager pada tanggal 2 Feb 2018
Dear Mr DRB Thank you for your feedback. We will make an improvement. Regards

8/10 Bagus

Hazri, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome & Modern Hotel. Very friendly hotel staff.
Menginap 3 malam pada bulan Oktober 2017
Tanggapan dari Elegi - Ecommerce Manager pada tanggal 8 Nov 2017
Dear Mr Hazri, Thank you for your feedback. Hope to welcoming you back at Grand Tjokro Bandung in a near future.

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staffs at the reception are friendly and helpful. Good breakfast with huge variety of choices. Overall good hotel to stay.
Menginap 4 malam pada bulan Agustus 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Housekeeping service standard was poor. We had to keep requesting for hand towels. Room was not well cleaned on checkin. A sandal from previous guest was not removed during the 3 days we stayed there. However, the concierge and reception People were friendly and helpful.
Menginap 2 malam pada bulan Juli 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Yuni, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel and great breakfast
Pros: nice staffs, clean room and great breakfast. Con: limited parking space

8/10 Bagus

Liyana, Pahang, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay but got food poisoning
Overall is nice about this hotel. The staff is friendly and helpful. The room is not spacious as I expected. They had various food for breakfast. I had late lunch (tomyum and white rice) ala carte at the hotel restaurant and later that night I got food poisoning. Unfortunately the day after is my journey home. The receiptionist just said sorry when we told them while checking out. Can you imagine, without energy (because I can't eat or drink anything) I need to travel home. I hope they do something to pleased me after the complaint. I won't go to bandung again.

6/10 Cukup Baik

Kevin

Children friendly decent hotel
Room was average, just okay. The plus is they provide swimming pool, sand playground, rabbit house and bird cage on their rooftop on 10th floor.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Pat, Singapore

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Second stay
Comfortable bed, clean room, centrally located, friendly staff.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Marvellous hotel but with minus in pool cleanlines
A luxury hotel, room average size, superb breakfast, wifi ok but terrible pool in terms of cleanliness..my hubby got a sudden itch after his swim and it turns out that some little blackish things were stuck in his swimming pants...the hotel should have filtered the swimming pool...

10/10 Sangat Bagus

DatoZet, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Superb Stay @ Bandung
Relaxing and Great

10/10 Sangat Bagus

Hanin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
10
موقعه والفندق نظيف جدا وانصح بة وقريب من الماركت

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

8/10 Bagus

beomil

Disukai: Staf & layanan, kenyamanan kamar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful morning breakfast buffet selection.
The staff were very polite and friendly. The morning buffet selection was the largest ever I have ever seen in a hotel.

8/10 Bagus

Yuliani, Toowoomba

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel in good location.
stayed for a week we had really good service in the Restaurant for the first three days then the waiter was on rest and there was another person not as attentive, we filled in a survey that day and the following day the standard has substantially improved so we where very happy that they took note. Hot water was a bit lukewarm for showers but you can not have everything for the price we paid.

10/10 Sangat Bagus

Yi Wei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice new hotel
Nice new hotel

10/10 Sangat Bagus

Nur Falisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Mikaela, Singapore

Disukai: Staf & layanan, kondisi & fasilitas properti
Nice hotel. Great breakfast. Value for money.
The best thing had to be the breakfast spread. Location was quite central. Good money changer just across the road. (-) Swimming pool's water was icy-cold! Room has no view as it was right across the other rooms, so we had to close the curtains all the time. Hotel is pretty new, so many taxi drivers are still unsure of its location. But overall, definitely a good value for money and a good experience. .

10/10 Sangat Bagus

RAMESH, singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
great place to stay
very helpful staff

10/10 Sangat Bagus

eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar