Overall the hotel is very good however there’s are some points that definitely have to improve:
- pillows are horrible.
- we made a reservation for 3 people and when we arrived the reception had inform us that even though we pay for 3 people, as one is a kid that would be no extra bed but my son would need to sleep with us in the room.
- reception politeness. When the situation occurred the manager on duty was quite rude telling us the setup. Quite unusual in Thailand and this attitude would not even be ok in Europe.