6/10 Okay
Asal
Travelled with partner
1 May 2024
Disliked: Cleanliness
Definitely not a 5 star hotel. The design, the service, facilities and most importantly the cleaning standards were not of a 5 star hotel.
There was bloody snot on our pillow when we checked in. When I called the reception, they just sent someone with fresh pillows, no apologies. They also skipped cleaning on our second day until we called reception, and they sent someone to clean the room.
The hotel lobby and the corridors smell awful and they spray too much perfume everywhere to mask the horrible smell. Service was very average too.
The only plus was the location which was convenient.
Asal
Stayed 5 nights in Apr 2024