Dear Tomoko san,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 3/5 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.

Dear Mr. Colin,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to leave us 5 out of 5 review score means a lot to us.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

Dear Ms. Ka Yee,Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply apologize for the inconvenience you experienced upon check-in due to the twin bed request not being arranged and for any dissatisfaction caused by the attitude of our staff. This is certainly not reflective of the high standards of service we aim to provide.We're pleased to hear that our staff was able to rectify the situation by offering to transfer you to a twin room on the third day, and we appreciate your understanding in this matter. Guest satisfaction is our top priority, and we're glad we could improve your impression during your stay.Regarding your comments on the hotel's exterior and interior decoration and equipment, we acknowledge your concerns. We are continuously working on enhancing and upgrading our facilities to ensure a more comfortable and enjoyable experience for our guests. Your feedback serves as valuable insight for our improvement efforts, and we will certainly take it into consideration moving forward.Once again, we apologize for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that exceeds your expectations.Best regards,

Dear Toshiyuki san,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Masaki san,Thank you for sharing your feedback with us. We're pleased to hear that you found our location convenient and our rates competitive, especially with the proximity to the BTS station. Regarding the furniture, we appreciate your honesty. We constantly strive to enhance our guests' experience, and your comments will certainly be taken into consideration as we continue to improve our offerings. We hope to have the opportunity to welcome you back and provide you with a more satisfying stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Best regards,

Dear Mr. Doug,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to leave us 5/5 review scores means a lot to us.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

Dear Atsushi san,Thank you for bringing these concerns to our attention. We sincerely apologize for any inconvenience you've experienced during your stay. Our team is committed to providing a comfortable and pleasant environment for our guests, and it's disheartening to hear about the issues you've encountered.We will immediately address the unpleasant odor and flies in the room. Our maintenance team will inspect the sewer pipes to identify and rectify any issues causing the smell. Additionally, we will reinforce training with our housekeeping staff to ensure doors are securely closed to prevent any further disturbances.Your feedback is invaluable, and we appreciate your patience as we work to resolve these issues promptly. If there's anything else we can do to enhance your stay or if you have further concerns, please do not hesitate to contact our front desk.We genuinely hope the remainder of your stay will be more enjoyable, and we appreciate your understanding.Warm regards,

Dear Mr. Suk King,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Iciro san,Thank you for sharing your recent stay experience with us. We're thrilled you enjoyed our convenient location and nearby attractions.We apologize for any inconveniences you encountered. Your feedback is invaluable, and rest assured, we're actively addressing these concerns to improve future stays.We appreciate your understanding and hope to welcome you back for an enhanced and more enjoyable experience.Best regards,

Dear Tetsuto san, Thank you for sharing your concern. We apologize for any inconvenience caused by noise in the connecting room. Your feedback is crucial, and we'll work on improving the soundproofing to ensure a quieter and more enjoyable stay for you and our future guests. We appreciate your understanding and hope to welcome you back for an enhanced experience.Best regards,

Dear Toshiyuki san,Thank you for sharing your experience with us. We're pleased to hear that you found our staff service and convenience to be up to your expectations.Regarding your feedback on the shower room, we appreciate you bringing this to our attention. We apologize for any inconvenience caused by the sudden switch to a rain shower. Your feedback helps us identify areas for improvement, and we'll certainly investigate and address this issue promptly to ensure a consistent and comfortable experience for all our guests.If you have any further details or suggestions, please feel free to share them. We value your input and strive to make your future stays even more enjoyable. Thank you for choosing us, and we look forward to welcoming you back in the future.Best regards,

Dear Yoshiaki san,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Kazuyuki san,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

Dear Masaaki san,Thank you for taking the time to share your thoughts on the equipment. We value your feedback and are actively looking into ways to enhance and upgrade our equipment. Your insights are crucial in our commitment to improving our services. If you have any specific suggestions, please feel free to share. We appreciate your understanding and look forward to providing an improved experience in the future.Best regards,

Dear Tadashi san,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

Dear Mr. Hoje,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Mr. Rahim,Thank you for taking the time to share your wonderful feedback about your recent stay with us. We are delighted to hear that Ms. Jib played a crucial role in making your trip comfortable and enjoyable.Our team takes great pride in delivering exceptional service. Your kind words will certainly be shared with her and the entire staff.We appreciate your continued trust and patronage. It was our pleasure to host you and your wife, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,

Dear Kazuki san,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Mr. Soren,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words and are delighted to hear that you found our place to be a great base for your Bangkok trip.We are pleased that you enjoyed our spacious rooms and the well-appointed bathrooms. Your satisfaction with the proximity of our hotel to various attractions is rewarding for us, as we strive to provide a convenient and comfortable experience for our guests.We also appreciate your acknowledgment of our helpful staff. While we are delighted that you found them to be supportive, we take note of your feedback on their limited English skills. Rest assured, we will work on further improving our team's language proficiency to enhance our guests' overall experience.Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future.Best regards,

Dear Keiko san,Thank you for sharing your feedback. We apologize for any confusion regarding the advance payment and the inconvenience with the bathwater temperature. Your input is valued, and we will address these concerns to enhance future experiences. We hope to welcome you back for an improved stay.Best regards,

Dear Sir/Madam,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 6/10 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

Dear Sir,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable, and we are addressing the issues raised to enhance our service. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Best regards,

Dear Kazuyuki san,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Mr. Tung Yee,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Fumiko san, Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Kayoko san,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

Dear Ms. Virginia,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are pleased to hear that you had an overall enjoyable experience at our hotel.We sincerely apologize for any inconvenience or negative impression caused by our staff. Your comments are valuable to us, and we would like to address this issue promptly. If you could provide more details about your experience or any specific concerns you encountered at the front desk, it would greatly assist us in improving our services.Our commitment is to ensure that every guest has a seamless and positive stay with us, and we take your feedback seriously. Please feel free to reach out to our management team directly so that we can further discuss your concerns and work towards a resolution.We appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Best regards,

Dear Mr. Ronald,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.We sincerely apologize for any inconvenience caused by the mold and cockroach issue. Our team is actively addressing and resolving these concerns promptly. Your feedback is invaluable to us, and we appreciate your understanding. Best regards,

Dear Sir/Madam,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your concerns have been brought to our attention, and we are actively investigating the issues raised with the team.We understand the importance of a seamless and enjoyable stay, and we regret that we fell short of your expectations. Rest assured, we are taking steps to address the issues you've highlighted and ensure a more consistent and positive experience for our guests.We appreciate your positive remarks regarding our location, spacious rooms, and friendly chambermaid. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future and provide a much-improved experience.Best regards,

Dear Yoichi san,Thank you for taking the time to share your feedback! We're thrilled to hear that the kitchen and washing machine were beneficial during your stay. We apologize for any inconvenience caused by the cleanliness issues you encountered. Your concerns about the table and limescale in the shower room are duly noted, and we'll be addressing these promptly to enhance the overall guest experience.We truly appreciate your understanding and hope to welcome you back for another enjoyable stay.Best regards,

Dear Hiroshi san,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 2/10 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

Dear Mr. Toyokazu,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Mr. Kenneth,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 4/10 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

Dear Mr. Ong,Thank you for sharing your feedback. We apologize for the issues you encountered during your stay. Your comments are crucial, and we will address them promptly to improve our facilities. We appreciate your input and hope to welcome you back for a better experience.Best regards,

Dear Mr. Lee,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Mr. Wong,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Please know that we take your comments seriously and would welcome the opportunity to learn more about your stay so that we can address any concerns. Your satisfaction is important to us, and we hope to have the chance to restore your faith in our hotel.Please feel free to reach out to us directly so that we can discuss your experience in more detail. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely,

Dear Mr. Christopher,Thank you for sharing your feedback. We apologize for the disturbances you experienced during your stay. Your feedback is invaluable to us as it helps us identify areas for improvement. We would like to assure you that your concerns have been shared with our housekeeping and maintenance teams, and we are taking the necessary steps to prevent similar incidents from happening again.Once again, thank you for bringing these matters to our attention. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Best regards,

Dear Youko san,Thank you for taking the time to share your feedback with us. We appreciate your positive comments on our convenient location, water amenities, and cleanliness. We regret to hear about your disappointment with the pool size and breakfast options. Your insights are valuable, and we'll certainly take them into consideration for future improvements.We apologize if our staff's greetings did not meet your expectations, and we'll address this to ensure a warm and friendly atmosphere for our guests.We hope to have the opportunity to welcome you again and provide an enhanced experience.Best regards,

Dear Mr. Ka Wei,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Mr. Christopher,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Sir/Madam,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

Dear Sir/Madam,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay. Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Mr. Taeheon,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay. Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Tetsushi san,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

Dear Mr. Kean,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.It is a shame you felt our property was only worth 3/5 scores. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

Dear Mr. Yoshiaki,I really appreciate you spending your holiday here with us at Oakwood Residences Sukhumvit 24 during your recent trip to Thailand and for taking the time to post some valuable feedback.We apologize for not being able to meet your expectations, as far as the hot water was concerned. Rest assured I will look into this matter and address this with the department responsible, so we can improve standards in the future.I would like to express my sincere thanks for choosing our hotel and all of us are looking forward to welcoming you back in the near future, when I am sure you will see a big improvement in the consistency of the high quality service, which we strive to offer.Best regards,

Dear Mr. Yuki,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 during your recent trip to Bangkok and for taking the time to post your feedback. We are delighted that you found our beautiful hotel, the services and facilities to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Best regards,

Mr. Akira,Thank you so much for choosing to stay with us here at Oakwood Residences Sukhumvit 24 and for taking the time to post your feedback. We take great pride in ensuring guests always feel the warmth of our hospitality during their stay.Once again, thank you very much for having chosen our hotel and all of us are looking forward to welcoming you back in the near future. Best regards,

Dear Mr. Henry,Thank you for sharing your feedback with us. We appreciate your observations and apologize for any inconvenience caused by the maintenance issues you encountered. Your concerns have been noted, and we are actively working on addressing them to enhance the overall experience for our guests. We're pleased to hear that you found our staff to be friendly and courteous. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future with improvements in place.Best regards,

Dear Mr. Wunlam,Thank you so much for your kind words! We're delighted to hear that you had a positive experience during your stay. Our team works hard to provide exceptional service, and we're thrilled that their efforts were noticed. We look forward to welcoming you back to our hotel in the future!Best regards,