10/10 Sangat Bagus
Scott
Bepergian bersama keluarga
25 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Of the many hotels that we have chosen over the years, the Athenee Hotel in Bangkok was among the very best. While this was not our first time to Bangkok, this was our first stay at this hotel. It is centrally located, and a very short walk from a Sky Train station, which allowed us easy access to many parts of the City. The hotel is the epitome of elegance from the moment you walk in. Our room was very well appointed, and the hotel was a true oasis of relaxation after returning from touring the city. Of the greatest note, however, was the service provided by the employees of this hotel (with one exception that I will describe later). From the moment we walked in the door, there were warm welcomes and greetings from the doormen, the bell staff and even security. Our check in, while lengthy, was gracious. And of note, our encounters with Day, Kook, Phueng, Nammon and Bogie were incredible - each of them going above and beyond and out of their way to assure that our stay was memorable, comfortable and extraordinary. They all deserve special thanks! The only individual that was a disappointment was a member of the concierge staff, who we were seeking some help from on our last day - he was stiff, unfriendly and unpleasant- I don’t think that he was Thai. He was notable only because of the contrast he drew from literally every other person we encountered on staff, and doesn’t take away from the overall experience. The next time we visit Bangkok, we will definitely stay at the