Hotel dengan Kolam Renang di Batam

"I am from Bali and was not expecting Batam have beautiful ocean until I come to this property. My room was facing the ocean. It was emerald blue water and can be seen clearly. I wish i stayed for longer as this has been a long trip before i went back from Batam."

"Very good, all staff, place, and their service excelent. Will come back for sure"

"Resort was above expectations. I brought my 7, 5 , 2 yr old kids. And the resort had ample activities for kids."

"Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time...

"Nyaman, tenang"

"The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot...

"Rummen var slitna, i behov av renovering. AC trasig var tvungen att byta boende till ett med trasigt kylskåp."