Batam hotel guide. Mandarin Oriental Hotel Group hotel in Batam, Riau Islands

"Great service and friendly staff. Check in was smooth and flawless."

"Walkable distance to Grand Batam Mall ...Clean and nice rooms ...friendly staff "

"*****"

"Love the hotel and staff. They are friendly and very helpful. "

"The staff are friendly and helpful. "

"Second time staying here and the service from the staff here is consistently good"

"Was a nice and comfortable experience at Aston"

"Na"

"Beautiful hotel, spacious, well renovated, many lighting in the room for different areas, hotel provided ample drinking water and complimentary minibar drinks, friendly front desk. Breakfast was a bit confusing for new guests, long and confusing waiting for services like juice and egg station, they lack clear signage about how to order juice and egg from staff who lack English conversation skills. Location was a bit far from many popular areas. It stated that there was a medical center within the hotel but it was closed when my family was sick and needed to access medical help. The room was locked and the front desk said it would be closed for the whole day. We did not use the service but the hotel offers free shuttle to and from the ferry, that is helpful."