Lobi

Ulasan untuk Holiday Inn Express Hotel & Suites Bay City, an IHG Hotel

2.5 out of 5

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 363 dari 574 ulasan" "
Penilaian 8 - Bagus. 153 dari 574 ulasan" "
Penilaian 6 - Cukup Baik. 38 dari 574 ulasan" "
Penilaian 4 - Buruk. 10 dari 574 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 574 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

9,2/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Gabrielle

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Breakfast was great! Boys loved it , room was nice besides the old beef sticks under our bed and the hairs in our tub , also kids got chlorine rashes
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tammi pada tanggal 26 Mar 2024
Hello Gabrielle, Thank you for providing us with feedback regarding your recent visit. A positive, problem free stay for all of our guests is our daily goal, and I was disappointed to hear that was not your experience. Please know that I have spoken with the appropriate department supervisors regarding the issues you have relayed. We will coach our team to make any necessary changes so we can provide a better experience in the future. We hope you will visit us again to show you that your unsatisfactory stay was an exception. Sincerely, Tammi C. AGM

10/10 Sangat Bagus

Kyle

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only thing I would ad would be a shuttle to Cracker Barrel/ restaurants as there is no sidewalks.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tammi pada tanggal 13 Mar 2024
Hello Kyle, Thank you for your five out of five review and for choosing the Holiday Inn Express and Suites in Bay City MI for your recent hospitality needs. We hope to have the chance to visit with you again soon. Sincerely, Tammi C. AGM

10/10 Sangat Bagus

Becky VanDen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check in was easy and was able to get in an hour before check in time.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tammi pada tanggal 13 Mar 2024
Hello Becky, Thank you for taking the time to provide us with feedback from your recent visit. We truly appreciate your positive comments and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. AGM

10/10 Sangat Bagus

Kellen

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tammi pada tanggal 26 Mar 2024
Hello Kellen, Thank you so much for rating your recent stay a five out of five! We truly appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. AGM

10/10 Sangat Bagus

Randall, Fenton

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Facility was clean. Staff was most helpful. Room carpet had a loose trim piece (potential trip hazard). And could have used a pen and pad of paper for the desk.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tammi pada tanggal 14 Feb 2024
Hello Randall, Thank you for taking the time to provide us with feedback regarding your recent visit. We so appreciate your great comments! I do apologize for the issue with the carpet in your room and thank you for bringing it to our attention. I have relayed your concerns to our maintenance technician for immediate repair. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C.AGM

8/10 Bagus

Stacy, Emmett

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tammi pada tanggal 6 Feb 2024
Hello Stacy, Thank you for taking the time to rate your recent visit. We were happy to hear that our location off of I-75 was convenient for you. We hope to have the opportunity to visit with you again soon!Sincerely, Tammi C. AGM

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Always wonderful, enjoyable breakfast…..just wish the heater would have turned off.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tammi pada tanggal 6 Feb 2024
Hello Valued Guest, Thank you for taking the time to provide feedback regarding your stay. We so appreciate your wonderful comments. I was very sorry to hear that you had issues with your heater. Please know that I have relayed your concerns to our maintenance technician for immediate review. Sincerely, Tammi C.AGM

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel! Very clean and very friendly and helpful staff. Will definitely stay again if in the area.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Tammi pada tanggal 2 Feb 2024
Hello Valued Guest, Thank you for your wonderful feedback! We truly appreciate all of your positive comments and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. AGM

10/10 Sangat Bagus

Joey

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Tammi pada tanggal 2 Feb 2024
Hello Joey, Thank you for choosing the Holiday Inn Express and Suites in Bay City for your recent hospitality needs. We truly appreciate your 5 out of 5 rating and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. AGM

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable, clean, enjoyable
I prefer a firm mattress, which is sometimes hard to find at a hotel. We had a two-queen room and the first night I was not very comfortable because the bad was too soft/plush. I assumed both mattresses were the same, but my wife suggested I try the other bed the 2nd night. I'm glad I did because it was much firmer and I was able to get a better night's sleep. Overall, I'm glad both beds had different firmness levels to accommodate a range of sleeping preferences.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Tammi pada tanggal 2 Feb 2024
Hello Valued Guest, Thank you for taking the time to provide feedback on your recent experience here with us at the Holiday Inn Express in Bay City MI. We value your feedback and I have shared your comments regarding our mattresses with our general manager for review. We hope to have the opportunity of serving you again in the future. Sincerely, Tammi C. AGM

10/10 Sangat Bagus

Patricia, Cold Spring

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent hotel and staff. Clean. Good breakfast.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Tammi pada tanggal 27 Des 2023
Hello Patricia, Thank you for your five out of five rating and for choosing the Holiday Inn Express in Bay City for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Amber

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tammi pada tanggal 27 Des 2023
Hello Amber, Thank you for your five out of five rating and for choosing the Holiday Inn Express in Bay City for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Jo Ann

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very impressed with the cleanliness & front desk courtesy….great location near 75…great place to stay if you are heading further north into Augres….there aren’t very many nice hotels that far north….Will keep this on by preferred list!!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tammi pada tanggal 22 Des 2023
Hello Jo Ann, Thank you so much for your terrific review! We are thrilled to hear that you will be keeping us on your preferred list for your hospitality needs when traveling to northern Michigan! We so appreciate your patronage and hope to visit with you again soon. With Sincere Thanks, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Kimberly

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tammi pada tanggal 22 Des 2023
Hello Kimberly, Thank you for taking the time to rate your recent visit. We truly appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice hotel
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Tammi pada tanggal 8 Des 2023
Hello Stephen, Thank you for your 10 out of 10 rating and for choosing the Holiday Inn Express and Suites in Bay City for your recent hospitality needs. We truly appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Gregory

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tammi pada tanggal 27 Des 2023
Hello Gregory, Thank you for your five out of five rating and for choosing the Holiday Inn Express in Bay City for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Patricia, Cold Spring

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent breakfast!!! Cheese omelette, bacon and much more!
Menginap 2 malam pada bulan November 2023
Tanggapan dari Tammi pada tanggal 28 Nov 2023
Hello Patricia, Thank you for your your great review! We were thrilled to hear that you thought our breakfast was excellent! We truly appreciate your positive feedback and look forward to visiting with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Sara

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Tammi pada tanggal 20 Nov 2023
Hello Sara, Thank you so much for rating your recent stay a 10! We truly appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Richard

Menginap 1 malam pada bulan November 2023
Tanggapan dari Tammi pada tanggal 8 Des 2023
Hello Richard, Thank you for taking the time to rate your recent visit. We truly appreciate your five out of five rating! We thank you for your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tammi pada tanggal 15 Nov 2023
Hello Valued Guest, Thank you for rating your recent visit a 10! We so appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Tracy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel
Very comfortable beds. Breakfast was great too. Our room was above the pool so it was noisy early on but ok later. I would love if there was a hot tub too!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tammi pada tanggal 15 Nov 2023
Hello Tracy, Thank you for taking the time to tell us about your recent visit. We truly appreciate all of your wonderful feedback! I will relay your wish for a hot tub to our management team for review. We hope to have the opportunity to visit with you again soon!With Sincere Thanks, Tammi C.Assistant General Manager

8/10 Bagus

Thomas

Disukai: Kebersihan
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tammi pada tanggal 9 Nov 2023
Hello Thomas, Thank you for choosing the Holiday Inn Express in Bay City for your recent hospitality needs. We truly appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Spencer

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed here for my Godson’s baptism, the hotel was awesome. It was clean and accommodating. The pool was nice and the breakfast in the morning was the best I’ve had at any hotels. Would definitely recommend this hotel
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tammi pada tanggal 6 Nov 2023
Hello Spencer, Thank you so much for your incredible review! Your recommendation and positive feedback regarding your recent stay is very appreciated! We thank you for choosing us for your recent hospitality needs and hope to have the opportunity to visit with you again the next time travel brings you back to our area. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Heather

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tammi pada tanggal 28 Okt 2023
Hello Heather, Thank you for rating your recent visit a 10! We so appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Deana

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have been staying here for the past few years. We love it here. Clean, friendly staff.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tammi pada tanggal 28 Okt 2023
Hello Deana, Thank you so much for your wonderful review! We are so happy to have you as a loyal guest and always look forward to your visits. Thank you for your patronage. With Sincere Thanks, Tammi C. Assistant General Manager

10/10 Sangat Bagus

kathryn

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great breakfast and friendly staff!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Tammi pada tanggal 23 Okt 2023
Hello Kathryn,Thank you for rating your recent stay a five out of five! We truly appreciate your positive feedback and hope to have the opportunity to visit with again soon. With Sincere Thanks, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Melinda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had a good stay
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tammi pada tanggal 18 Okt 2023
Hello Melinda, Thank you for taking the time to rate your recent visit at the Holiday Inn Express in Bay City MI. We are thrilled to see you rated your stay a five out of five! Please know we appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Lori

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Tammi pada tanggal 18 Okt 2023
Hello Lori, Thank you for your 10 out of 10 rating and for choosing the Holiday Inn Express in Bay City MI. We appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Steven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We love this hotel. Great and friendly staff.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tammi pada tanggal 11 Okt 2023
Hello Steven, We are thrilled to hear that you love our hotel! Your positive comments and loyalty are so appreciated. We thank you for your kindness and look forward to visiting with you again soon. With Sincere Thanks, Tammi C. Assistant General Manager

8/10 Bagus

Jie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Meijier store, liquor store and gas station are ver close to the hotel.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tammi pada tanggal 3 Okt 2023
Hello Jie, Thank you for taking the time to tell us about your stay! We thank you for choosing the Holiday Inn Express in Bay City MI for your recent hospitality needs and hope to have the chance to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Shaunte

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tammi pada tanggal 3 Okt 2023
Hello Shaunte, Thank you so much for your 10 out of 10 rating! We thank you for your patronage and hope to have the opportunity to visit with you again soon!Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Denise, Riverviw

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was a miscommunication on the room but they fixed it and the room was great.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tammi pada tanggal 3 Okt 2023
Hello Denise, Thank you for taking the time to rate your recent stay. I am sorry to hear that there was a miscommunication regarding your room. I am very happy we were able to fix the problem quickly and that you had a positive experience with your new room! We truly appreciate your patronage and positive feedback. Hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Leann

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was close to a highway and shopping and restaurants!
Menginap 3 malam pada bulan September 2023
Tanggapan dari Tammi pada tanggal 3 Okt 2023
Hello Leann, Thank you for your five out of five rating! We were very happy to hear that our location was a plus for you. We thank you for your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Shora

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This my second time visiting this property an so far I don’t have no complaints. Far in convenient stores, restaurants are walkable distance so that’s a for me. I will most definitely will continue to come here an you should to.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tammi pada tanggal 20 Sep 2023
Hello Shora, Thank you for your terrific review and for being one of our valued returning guests. We so appreciate your positive feedback as well as your recommendation and hope to have the chance to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

aldo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great friendly staff.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tammi pada tanggal 20 Sep 2023
Hello Aldo, Thank you for taking the time to rate your recent visit. We truly appreciate your positive feedback and look forward to visiting with you again soon. Sincerely, Tammi C. Assistant General Manager

8/10 Bagus

LESLIE, Lima

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The inly bad thing was that the coffee was awful! Bitter and we couldnt drink it
Tanggapan dari Tammi pada tanggal 14 Sep 2023
Hello Leslie Thank you for taking the time to write a review. I am very sorry to hear that you were not a fan of our coffee. Please know that I have relayed your concerns to our management team for immediate review. We hope this will not deter you from visiting us in the future. Sincerely, Tammi C. Assistant General Manager

8/10 Bagus

Jinnifer

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Tammi pada tanggal 24 Sep 2023
Hello Jinnifter,Thank you for taking the time to rate your recent stay and for choosing us for your hospitality needs. We appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Patrick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All very nice. Breakfast excellent for my family of five. We overnighted here both ways on a 2-day drive to/from the Upper Peninsula of MI
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tammi pada tanggal 30 Agu 2023
Hello Patrick, Thank you for your wonderful review and for choosing us for your 2 overnight stays during your trip to the Upper Peninsula. We are so glad you and your family enjoyed our breakfast. We truly appreciate your patronage and hope to visit with you again the next time you are traveling through our area. Sincerely, Tammi C. Assistant General Manager

8/10 Bagus

Grace

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tammi pada tanggal 14 Sep 2023
Hello Grace, Thank you for taking the time to rate your recent visit. We truly appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C.Assistant General Manager

8/10 Bagus

Autumn

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tammi pada tanggal 14 Sep 2023
Hello Autumn, Thank you for choosing the Holiday Inn Express & Suites in Bay City for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

8/10 Bagus

Viktor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pool was closed
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tammi pada tanggal 23 Agu 2023
Hello Viktor, Thank you for choosing the Holiday Inn Express and Suites in Bay City for your recent hospitality needs. I am very sorry that we had pool issues resulting in its closure. Unfortunately we had an unforeseen circumstance that required maintenance. I thank you for your patience regarding this matter. We hope to see you again the next time you are visiting our area. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Scott

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient access to I-75. Short drive to many restaurants.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tammi pada tanggal 23 Agu 2023
Hello Scott, Thank you for rating your recent visit a five out of five! We so appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely,Tammi C. Assistant General Manager

6/10 Cukup Baik

Ziad

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tammi pada tanggal 7 Agu 2023
Hello Ziad, Thank you for taking the time to rate your recent visit. We appreciate your patronage and hope to have the opportunity to visit with you again. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Sherry, West Branch

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tammi pada tanggal 30 Agu 2023
Hello Sherry, Thank you for your five out of five rating and for choosing the Holiday Inn Express and Suites in Bay City for your recent hospitality needs. We truly appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Beverly

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Tammi pada tanggal 26 Agu 2023
Hello Beverly, Thank you for your five out of five rating and for choosing the Holiday Inn Express in Bay City for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

8/10 Bagus

Rachel, Taylor

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was easy and convenient while with children of all ages.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Tammi pada tanggal 2 Agu 2023
Hello Rachel, Thank you for taking the time to provide us with feedback regarding your recent visit. We truly appreciate your positive comments and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C.Assistant General Manager

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Window Blinds
Stay was great and room was nice. staff was very helpful. How ever it took 20 minutes to get the blinds closed. I don't know who invented the system or who bought and installed the system for opening and closing the window blinds BUT? When I went to the front desk and asked they were not surprised that we had trouble and had to come to the room to instruct us on how to use the system. Note they also had some problems operating them.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tammi pada tanggal 2 Agu 2023
Helllo Michael, Thank you for your 10 out of 10 rating! I'm very sorry to hear that you encountered issues with the operation of the blind in your room. Please know that I have relayed your concerns to our Maintenance department for immediate inspection. We thank you for choosing us for your recent hospitality needs and hope to have the opportunity to visit with you again soon.Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tammi pada tanggal 17 Agu 2023
Hello Michael, Thank you for your five out of five rating! We thank you for choosing us for your recent hospitality needs and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

8/10 Bagus

Khalid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I think staying at this hotel is a good value
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Tammi pada tanggal 14 Jul 2023
Hello Khalid, Thank you for providing us with feedback regarding your recent visit. We truly appreciate your loyalty and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 Sangat Bagus

Linda

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
This was one of the best experiences with a hotel we’ve had since Covid. The staff at check in were very friendly & helpful. Our room was spacious & clean. Cleanliness is very important to me! The shower had nice water pressure. The breakfast had a friendly & attentive worker & had good food. I would definitely recommend this hotel
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Tammi pada tanggal 14 Jul 2023
Hello Linda, Thank you so much for your wonderful review! We were thrilled to hear that you had a great experience staying with us. Your positive comments are very appreciated and we hope to have the opportunity to visit with you again soon. With Sincere Thanks, Tammi C. Assistant General Manager