Hotel dekat Bay City Mall

"The staff was great. the breakfast was good. the only complaints I had was about all the noise. I couldn't sleep because of all the foot steps from above. I would never stay here again unless I wad on the top floor."

"Air conditioning didn’t work in my room. Staff brought me a fan to accommodate but ultimately no additional accommodations offered or made"

"The barn door that they had for the bathroom fell off, the cupboard door under the television was torn off, the corner shelf in the shower was torn off and the bathtub backed up"

"I appreciate having a bathtub not just a shower"

"Breakfast was not great. We ended up going to Cracker Barrel. Pool was cold, cloudy, And to many kids in it for the size. Kids running up and down the halls till 10 pm. Carpet was dirty. Jot impressed. Staff was very nice. "

"Nice"

"Hotel offers nothing for the price. No breakfast, no coffee, pool area was horrendous. Would not recommend "

"We checked in and went to our room and went right back down to the front desk for a refund and went somewhere else"

"Rooms are different than in pics. Pretty broken down. Sketchy area. Killed a cockroach in the bathroom "

"Manager was very helpful and helped with a speedy check in. Motel is in need of an update."

"The property was under construction and looked nothing like the photos. Then once getting in the room, the tub was so dirty that my mom grabbed the towels to clean it and they were completely black. She then threw them away and while Checking out, they tried to charge her for the towels she used to clean their dirty tub. Awful experience and will never book here again."

"Very friendly staff, unfortunately there just needs to be a deep cleaning and some updates. The bed in my room was on the floor, and seemed to have a very questionable smell. "

"The staff was awesome, especially Mr. Fehim He goes beyond the meaning of customer service and I will challenge anyone who says otherwise! He brought me anything that I needed including an iron and ironing board. This is a place to get a good night sleep and rest for whatever you need to do the next day. When I come back to Saginaw, I will be coming back to stay there and looking for Mr. Fehim!"

"Roomy parking - the grounds were well groom and clean"

"Room and facility were nice"

"Overall we had a great stay, but it started out very disappointing. My husband and I were on a getaway for his 50th birthday and we had stayed in a bed and breakfast the night before. I had scheduled spa appointments at 1pm so we figured we would go to the hotel early and see if they weren't sold out on a random Thursday night and perhaps they might have a room ready. We have traveled a lot and have never had a problem asking the front desk if they can accommodate an early check in. Sometimes,...

"Decent gym"

"It was great hotel and beds were super soft for great night sleep. Loved the black out curtains. Our only negative was the family above us stomped around until after midnight preventing us from being able to go to sleep. Note: always as for top floor."

"Excellent Staff"

"Very clean and comfortable"