Search Hotels Near Beacon Hill Golf & Banquet Facility, Commerce Township

"Room was clean."

"The windows were did not have good shades I could see the lights as i was sleeping outside "

"Every member of the staff that I had contact with were friendly and helpful. The room had everything needed to relax, cook, bathe, and sleep. The heating and cooling for the room worked perfectly and I could adjust it with ease. The indoor pool was warm and open until 10 pm. "

"everything was great "

"worst customer service that I’ve ever encountered. Misleading information between staff caused great The customer is put in the middle without regard to circumstances. Needless to say, I will no longer be using this hotel in the future. Due to extreme weather conditions and tornadoes in Michigan, flights were canceled and travel plans had to be adjusted. They were inflexible and charged me for one night when it wasn’t used. Hotels.com made the original reservation and reached out to the administrative staff at the Kingsley Inn, who still stood firm and did not offer a room credit for a future use. I was not looking for my money back. I was simply trying to rebook the room in the future. I’m sure that there are other hotels that would appreciate my business."

"There was a main water leak in the city which caused a lot of issues. We had to run and get cases of water to flush the toilet. We didn’t take a shower for 2 days. It was easier to stay than to fight the thousands of people trying to find other accommodations. Not their fault but still a problem. "

"Buffet breakfast was very good "

"I absolutely was disappointed about what i received compared to what i thought i reserved and for the money that was spent the facility wasnt worth it. The toilet in my room did not work properly. The television in my room stopped working and i was not able to get it taken care of cause there was no maintenance person available. Television was visibly broken. Overall i was not pleased with what i received as a patron and i will absolutely never stay at another Marriott location if i can help it "

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."