10/10 Sangat Bagus
Callum
Bepergian bersama teman
22 Des 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely outstanding service – truly unforgettable stay
Our stay at Nostalgia Hotel was nothing short of exceptional. From the moment we arrived, the staff went above and beyond in ways we’ve never experienced before. We were upgraded on arrival, which immediately set the tone for the stay.
Every evening, the staff offered complimentary snacks, and on the morning of our departure at 6am, they even offered us breakfast. We declined due to the early hour, but they insisted on giving us something to take away — a thoughtful goody bag with bread, yoghurt, sausage and milk. Such a kind gesture.
One of the biggest highlights was the free laundry service. Washing and drying were completed by the staff every single day at no cost, which was an absolute lifesaver while travelling. No request was ever too much — anything we asked for was handled with genuine care and enthusiasm.
On departure morning, I simply went to ask where the taxi pick-up point was, as the hotel is located in a narrow alley where taxis can’t reach. Instead of just pointing us in the right direction, a staff member put her jacket on and personally walked us to the taxi — around a three-minute walk away — at 6am. That level of service is truly unbelievable.
We were also helped step-by-step with ordering food delivery, which can be quite restricted and confusing for tourists. The staff couldn’t have been more helpful.
I cannot recommend Nostalgia Hotel highly enough. Never experienced such service before.
Callum
Menginap 5 malam pada bulan Desember 2025
