Hotel dekat Beng Teng Spa - Guam

"Post storm staff failed to inform a.c wasn't working well, room was warm and smelled of mold. Room is dated and needs an upgrade as well as the bathroom. Additionally the towels and bath robes aren't soft at all. The Fitness center has old equipment and most weren't working well. The weights were dirty and there were no available paper towels or disinfectant to clean equipment before and after use. Staff were nice unfortunately it doesn't compensate for the property needing improvements. "

"The Grind, which is a 24-hour cafe is well stocked and has fresh food daily. I would go there at 5:30 am daily for 2 weeks and see them replace unbought items-meaning that food is always fresh! "

"Yeas"

"ウォータースライダーもですが、ホテル内のプールも使えませんでした。 子供が楽しみにしていたので残念です。 掃除も日本のホテルのようには綺麗ではありませんでした。 日本語が話せるスタッフも誰もおらず ホームページの内容とは違いました。 ただ、立地が良くタモンビーチまでも歩いていけるので、ただ泊まるだけでしたら良いかと思います。"

"Overall experience is a 3.5 out of 5 stars. "

"とても良かったです"

"スタッフのホスピタリティーとオーシャンフロントの絶景に癒されました。"

"I honestly did not think it lived up to the price. Room was fairly clean but not great. The bathroom was cleaned very well and had everything you could need. And a + the towels were fresh. The hotel itself is a little outdated and the halls to the rooms need work. Some open rooms with glass views of stored broken beds, chairs……also only one elevator was operational. But all in all the stay was Okay 👍."

"We got a room here soon after super typhoon Sinlaku passed. We checked several resorts and the Hyatt was the only one we found who could accept new guests at the time. They seemed to do the best job at preparing for the storm and recovering quickly. We were so appreciative to be able to escape there to have power, water and laundry again. Thank you again!"

"クラブルール利用しました。 朝食は悪くはないけれど毎日利用すると 内容に飽きがきます。 部屋からの海は絶景です。"

"The room was clean and quiet, the flooring beautiful, the view gorgeous, the beds comfy and luxurious. The AC and TV worked just fine and the staff were friendly. It's also an easy walk to the beach and coffee shop. I would've given the hotel 5 stars, except their boiler was out and there was no hot water. I was informed of this when I checked in, but it was late and I didn't have a backup hotel plan. Fortunately, the water was lukewarm, not cold. "

"部屋から見える海が最高でした。 レストランの朝食は良かったのですが、ディナーがあまり人気無かったみたいです。 人が少なすぎて回転していませんでした。 ロケーションは良かったです。"

"Check in almost 1hr, room wasn’t ready "

"サービスはとても良いが、観光客が少なくて寂しい感じでした"

"na"

"The hotel staff are very kind and helpful. Room could have been a little cleaner, especially the floors. I walked from bed to bathroom without my slippers and when I got back to the bed, my feet were grossly black. We had a balcony but windows were dirty and you could see mold so we never opened them to go out on the balcony. Room smelled musty and moldy. "

"Air conditioner works great as well as the WiFi and television. "

"Room is spacious and staff are friendly. Lots of parking space. "

"I work in another hotel so my expectations for the place weren’t high especially after a typhoon. So I’m not suprised that certain things in the hotel is out of order. What I did expect is a certain amount clear communication between guest and staff. Keep in mind I called a day ahead of time before making the booking asking about the laundry/gym/pool and was told that it was ALL working. (Which in fact wasn’t. Laundry-All the dryers were out of order. Pool-Out of order. Gym-Not all equipment was...

"no airport to the property. Only drop off shuttle from property to airport is available."