Condo Resorts in Benito Juárez

"every one was very friendly and helpful!!! i enjoyed my time at this resort. "

"Honestly there are many bad reviews on this resort BUT I LOVED IT! There are many restaurant options and a buffet. It also has a coffee shop which is open all day! The resort also has some type of activity every night which is pretty nice. The beach is a whammy because it does not give Cancun vibes but other than that the resort has literally everything! My family did not get sick at all but definitely be careful with the slippery floors"

"Even though I unfortunately caught a bizarre bug that had me sick the entirety of my trip, the staff went above and beyond to make sure I was okay and taken care of! Also ended up getting engaged while we were there which the staff helped make so special! "

"Love the resort would been nicer if the nite entertainment didnt stop at 10 like other resorts i stayed at.and the bartender Aaron always the greatest surprised he can remember 20 to 30 ppls drinks and then make them congrats will be coming back with the wife and kids next yr"

"Was a little disappointed with the sales pitch, especially coming from a long day of traveling. They could hold off on that. Loved the stay overall."

"Blown away by the service of all staff, right from arrival. Was able to easily upgrade to Xhale Club upon arrival (for a very reduced rate). Had no real intentions of upgrading, but was just curious to see how much they would ask for to upgrade, and it was very negotiable (the resort was not at capacity throughout our stay so this helped with our upgrade negotiations). WOULD recommend upgrading to xhale club solely off of the service we received by the pool staff at the energy pool. Enrique, Vincente & Edwin specifically provided 5 star service throughout our stay. They made sure to reserve our chairs on the xhale side of the energy pool every morning, first thing so we did not have to worry about getting up early to reserve chairs. Enrique and Vincente were delightful and were truly invested in our experience and were very approachable for anything we may have needed. They even went above and beyond to make sure we had pool floaties each and every day. Edwin, and his brother who are the cocktail servers on the xhale side of the energy pool were fabulous. They came by every 5-10 minutes to see if we were ready for another drink, snack, pizza or anything we could have thought of. They were super friendly and genuine and we will truly miss them and their service provided. A part of our upgrade was getting an ocean front swim out room, and we were delighted to get continued drink service while in the swim out pool. All of the food exceeded expectations, especially asian."

"It was well maintained. Good food and amenities for kids + shows. Bed are very confy"

"Overall service was fantastic "

"Nice clean rooms and the staff was very helpful on helping us get transportation to where we needed to get. Plus the local mall downstairs next to Hotel was plus. Would differently go again and let everyone else know it’s a good place to stay on your first visit to Cancun."