Eksterior

Ulasan untuk Holiday Inn Express - Bethlehem, an IHG Hotel

2.5 out of 5
Holiday Inn Express - Bethlehem, an IHG Hotel
755 Exchange Circle, Bethlehem, GA

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 217 dari 376 ulasan" "
Penilaian 8 - Bagus. 87 dari 376 ulasan" "
Penilaian 6 - Cukup Baik. 28 dari 376 ulasan" "
Penilaian 4 - Buruk. 21 dari 376 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 376 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was exceptional.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Marty

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean great service and breakfast included
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Pamela

Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Maureen

Quick overnight stop. Pullout couch uncomfortable
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Sharon

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Best regards, KP pada tanggal 9 Apr 2024
We apologize for the inconvenience you experienced during your recent stay. Your feedback regarding the room location and amenities is noted, and we'll take steps to address these issues internally. We value your loyalty and hope to have the opportunity to regain your trust in the future.

8/10 Bagus

wiley

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Cleaning could have been better in the bathroom especially toilet. Other than that it is a nice place to stay. I recommend it.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Best regards, KP pada tanggal 9 Apr 2024
We appreciate your feedback regarding the need for updates and better cleanliness. We're glad to hear that our staff, including the shuttle driver, were helpful and friendly during your stay. We will certainly take your comments into consideration as we strive to improve our facilities and services. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

10/10 Sangat Bagus

Gail

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the area
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Best regards, KP pada tanggal 27 Mar 2024
We appreciate your kind words while reviewing our property! We hope to see you again soon!

10/10 Sangat Bagus

Caitlin

Disukai: Staf & layanan, kondisi & fasilitas properti
Drink desk was very nice and got us checked in super quick.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Best regards, KP pada tanggal 25 Mar 2024
We are glad that your stay at our hotel was great, and that our service met your expectations.

10/10 Sangat Bagus

Ashleigh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I absolutely loved my stay here. Staff was so nice! I ended up booking two additional days and they let me keep my room. The rooms were clean and nice. I always had fresh towels. I had to do laundry and it was convenient and affordable. I will stay here again! Wonderful hotel in the middle of everything!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Best regards, KP pada tanggal 25 Mar 2024
Thank you so much for your kind words. We strive for perfection at our hotel and We are beyond pleased to hear that you enjoyed your stay. Our HSK staff are most definitely one of the best. Looking forward to hosting you again.

10/10 Sangat Bagus

Allen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Best regards, KP pada tanggal 27 Mar 2024
We appreciate your review. We're pleased that you took the time to acknowledge our staff, as we are always striving to provide great customer service!

10/10 Sangat Bagus

Jill

Traveler bisnis
Breakfast not so great but everything else was!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Best regards, KP pada tanggal 27 Mar 2024
Thank you for your recent review of our property! We really appreciate your kind words, and we're so glad that you enjoyed your stay with us. We are very sorry to hear about your breakfast experience on your recent stay. Our guests' experience is truly our number one priority.

10/10 Sangat Bagus

sandra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was clean ane everyone was nice
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Best regards, KP pada tanggal 27 Mar 2024
We appreciate your kind words while reviewing our property! We hope to see you again soon!

10/10 Sangat Bagus

Ruben

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location, clean rooms and bathrooms
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Best regards, KP pada tanggal 27 Mar 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 Sangat Buruk

Dave, Phoenix

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Best regards, KP pada tanggal 27 Mar 2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Best regards, KP pada tanggal 28 Feb 2024
We are grateful to have been of service to you, and we're pleased to hear that our team provided the assistance you needed promptly and effectively. IWe look forward to welcoming you back for another enjoyable visit in the future.

10/10 Sangat Bagus

Dale, Lakeland

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cleaned the room every day. Breakfast was great. Within walking distance to several dining places. Check in and check out was a breeze. No complaints whatsoever.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari K.P. pada tanggal 8 Feb 2024
Dear Dale, Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that you enjoyed the excellent breakfast experience. Your feedback regarding thecheck in is duly noted, and we appreciate your valuable input.We look forward to welcoming you back on your next visit to Duluth!Sincerely,

2/10 Sangat Buruk

Josh

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari K.P. pada tanggal 9 Feb 2024
Josh,We sincerely apologize for the unsettling incident you experienced during your stay. Your comfort and security are our top priorities,Your feedback is invaluable, and we are committed to making your next stay a seamless and enjoyable experience.We genuinely value your trust and hope to welcome you back for a more positive experience in the future.Sincerely,

10/10 Sangat Bagus

Jared

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari K.P. pada tanggal 8 Feb 2024
Jared,Thank you for staying at the Holiday Inn & Suites Bethlehjem - GA! We're delighted to hear that our team's helpful and polite service contributed to making your stay enjoyable. It's our goal to provide a great experience for our guests, and we appreciate your feedback. We look forward to welcoming you back on your next visit.Sincerely,

10/10 Sangat Bagus

Ann

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is close to shopping & dining areas.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari K.P. pada tanggal 8 Feb 2024
Thank you for staying at the Holiday Inn & Suites Bethlehe, GA.we're delighted that you experienced the level of hospitality we strive for. It's great to know that you enjoyed our hotel location. Your feedback is truly appreciated, and we look forward to the opportunity to welcome you back for another exceptional stay.Sincerely,

10/10 Sangat Bagus

Daniel

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you so much, Daniel! Making guests feel special is our top priority, and we are thrilled to know we succeeded with you! We are so happy to know that your stay was so enjoyable. Thank you for taking the time to share your feedback!

10/10 Sangat Bagus

Nichelle

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was great!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you,Nichelle, we are so honored to know that we have earned your high recommendation! We strive to provide excellent service to all our guests, making them feel comfortable and relaxed while away from home. We look forward to having you stay with us again if your travels bring you back to Bethlehem!

10/10 Sangat Bagus

Gilberto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you for sharing your comments with us! We're pleased you enjoyed our clean accommodations and friendly service. We hope we can welcome you back again the next time you're in our area!

10/10 Sangat Bagus

Krishawn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love this place
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you, Krishawn, for such OUTSTANDING feedback regarding your stay with us. We love that you appreciate our excellent location- which is a convenient short drive to Bethlehem,GA, Thank you also for shining the spotlight on our hotel which not just offers high quality accomoddation - but some local exprience from our countryside. We can't wait to welcome you back soon!

10/10 Sangat Bagus

Frances

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked that it was clean and close to our destination. Breakfast was good also.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
What a pleasure to read your kind words about your recent stay at Holiday Inn, Bethlehem, GA. We're glad you had a wonderful visit with us and enjoyed our comfortable accommodations, ample amenities, and exceptional service. You can be sure your compliments will be shared with our staff It will be our pleasure to host you again soon.

10/10 Sangat Bagus

Julio

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you so much, Julio! Making guests feel special is our top priority, and we are thrilled to know we succeeded with you! We are so happy to know that your stay was so enjoyable. Thank you for taking the time to share your feedback!

8/10 Bagus

Janice

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you for taking the time to let us know about your visit with us. We're disappointed to learn your stay wasn't up to par. It is essential for us to know where we fell short so we can make the necessary improvements to ensure a better experience for our guests in the future, and we thank you for this feedback from you. We hope that you might consider giving us another chance to exceed your expectations on a future visit.

10/10 Sangat Bagus

Joyce

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you for your awesome score and review. We are so proud that we met your needs while here on business and that you found our location to be perfect. Thanks again, and we hope you can come back soon - for pleasure or business!

10/10 Sangat Bagus

Savannah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommend
Amazing and clean check on staff was very nice highly recommend
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari K.P. pada tanggal 8 Feb 2024
Thank you for staying at the Holiday Inn & Suites Bethlehem,GA! We're delighted to hear that our team's helpful and polite service contributed to making your stay enjoyable. It's our goal to provide a great experience for our guests, and we appreciate your feedback. We look forward to welcoming you back on your next visit.Sincerely,

10/10 Sangat Bagus

Glenn Robert, Novato

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent service and very convenient
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari K.P. pada tanggal 8 Feb 2024
Thank you for taking the time to share your experience with us. We are grateful to have been of service to you during your stay. We strive to provide exceptional service, and it's rewarding to know that we met your expectations. We are honored by your recommendation and would be more than happy to welcome you back to the Holiday Inn Bethlehem ,whenever your travels bring you to the area.Wishing you all the best and good health.Warm regards,

2/10 Sangat Buruk

Jared

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms stink. They are not clean. I requested a non smoking room and both rooms smelled like smoke. Bathrooms were gross and bugs were everywhere! ! The door did not seem secure and was not safe for my family. By far this wss the worst hotel we've stayed.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Kindly, K.P. pada tanggal 31 Des 2023
Hello,Jared! While we always appreciate guest feedback, we're sorry to hear that you didn't enjoy your time with us. We apologize for any disappointment in our amenities, This is not our Hotel standard. However, we'll be sure to keep your comments in mind for the future.

8/10 Bagus

Jesse

Disukai: Kebersihan
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you for such great feedback. It was our pleasure having you as our guest, Jesse, and we hope we can welcome you back soon!

10/10 Sangat Bagus

Terrie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and friendly staff.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you, Camakeupgirl! It was our pleasure to host you at Holiday Inn Bethlehem,GA. We are thrilled to have earned your five-star rating, and we appreciate your kind words! It is wonderful to know you were impressed by our comfortable accommodations, awesome amenities, and friendly staff. we can't wait to welcome you back in the future!

10/10 Sangat Bagus

Gail

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In a growing community
Menginap 1 malam pada bulan September 2023
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
We are very grateful for your review and are thrilled to hear that your stay was enjoyable. It is wonderful to know that the team was friendly and that you found your accommodations to be clean, quiet, and comfy. Additionally, we are pleased that the hotel's amenities contributed to your positive experience. Thank you for taking the time to provide your feedback. We eagerly anticipate your return to Holiday Inn Bethlehem,GA

8/10 Bagus

Buster

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stayed overnight
Menginap 1 malam pada bulan November 2023
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you for taking the time to let us know about your visit with us. We're disappointed to learn your stay wasn't up to par. It is essential for us to know where we fell short so we can make the necessary improvements to ensure a better experience for our guests in the future, and we thank you for this feedback from you. We hope that you might consider giving us another chance to exceed your expectations on a future visit.

6/10 Cukup Baik

Craig

Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
Thank you for taking the time to let us know about your visit with us. We're disappointed to learn your stay wasn't up to par. It is essential for us to know where we fell short so we can make the necessary improvements to ensure a better experience for our guests in the future, and we thank you for this feedback from you. We hope that you might consider giving us another chance to exceed your expectations on a future visit.

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was very friendly and efficient and the place was clean.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Kindly, K.P. pada tanggal 26 Nov 2023
Thank you for staying at the Holiday Inn & Suites Bethlehem,GA. We appreciate you taking the time to share your positive experience with us! We're thrilled to hear that you found your room clean, comfortable, and enjoyed the nice view. It's wonderful to know that our location and tranquility contributed to a memorable stay. We look forward to welcoming you back on your next visit!

10/10 Sangat Bagus

Sandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bethlehem, Ga layover
The hotel was convenient and very clean. I don’t know the occupancy, but it was very quiet. Staff were friendly and helpful. The breakfast was the usual continental so it was just ok. Wish they would do a waffle maker rather than the pancake machine. It doesn’t do a good job. Overall I had a good experience and would definitely stay again.
Menginap 1 malam pada bulan November 2023
Tanggapan dari K.P. pada tanggal 19 Nov 2023
Dear Sandra,We are very pleased to hear you felt safe and comfortable at our hotel. Our staff takes great pride in providing a clean and relaxing environment for all of our hotel guests. We also agree with you that we have a great staff and they deserve to know of your very kind words. Thank you so much for your feedback, it truly is very encouraging to know when our efforts have hit the mark. It was a pleasure having you and thank you for choosing the Holiday Inn Express and Suites in Bethlehem GA. We hope to see you again very soon.In Hospitality,

10/10 Sangat Bagus

Tara

Menginap 1 malam pada bulan November 2023
Tanggapan dari Kindly, K.P. pada tanggal 23 Jan 2024
We are very grateful for your review and are thrilled to hear that your stay was enjoyable. It is wonderful to know that the team was friendly and that you found your accommodations to be clean, quiet, and comfy. Additionally, we are pleased that the hotel's amenities contributed to your positive experience. Thank you for taking the time to provide your feedback. We eagerly anticipate your return to Holiday Inn Bethlehem,GA

10/10 Sangat Bagus

Briana

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was so amazing ! Definitely will be staying here again
Menginap 1 malam pada bulan November 2023
Tanggapan dari Kindly, K.P. pada tanggal 19 Nov 2023
Dear Briana,Thank you for taking the time to share with us your experiences during your recent stay at the Holiday Inn Express and Suites Bethlehem,GA. I am very pleased to learn that you enjoyed your stay and were able to get a great nights sleep. This is what we strive to provide each and every stay for our valued guests such as yourself. I will pass along your kind and encouraging words to the other members of our team. Thank you again for choosing to stay with us and we we hope to see you again soon!

10/10 Sangat Bagus

alayna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay after a day at the GA game. Easy to find, places to eat near by, convenient drive home next morning.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Kindly, K.P. pada tanggal 19 Nov 2023
Dear Alayna,Thank you for taking the time to share with us your experiences during your recent stay at the Holiday Inn Express and Suites Bethlehem,GA. I am very pleased to learn that you enjoyed your stay and were able to get a great nights sleep. This is what we strive to provide each and every stay for our valued guests such as yourself. I will pass along your kind and encouraging words to the other members of our team. Thank you again for choosing to stay with us and we we hope to see you again soon!

4/10 Buruk

James or Caroline

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
This hotel was fair.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari K.P. pada tanggal 19 Nov 2023
Dear James,We would like to thank you for your business and loyalty to our hotel. It troubles me to hear your experience at our hotel was not up to your satisfaction. We want our guests to feel at ease when they stay with us and I am sorry to hear there were disappointing aspects to your stay. We will use your comments as coaching opportunities and strive to provide better service to our guests based on your experiences with us.Again, thank you for staying with us. We value your comments and welcome the opportunity to provide you with excellent service again in the future.In Hospitality,

4/10 Buruk

Bobby

Traveler bisnis
Tidak Disukai: Staf & layanan, kenyamanan kamar
A Poor Experience
The room was standard for HIE, but the shower never got above lukewarm. The coffee in the breakfast room was lukewarm as well. The front desk was no help giving me a proper receipt as they said I booked it through Hotels.com. Subsequently, the front desk charged me for the room and then put a second charge of $50 on our credit card. Getting this charge cleared has been a problem since HIE customer service is non-existent. I was there on business, so I'll sleep in my car before I book this place again.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari K.P. pada tanggal 27 Okt 2023
Dear Bobby,Thanks for your review. We work hard to deliver an exceptional guest experience. I'm sorry for your experience during your stay. I have shared your comments with the hotel management. I am certain measures will be in place to address the areas you have noted.Again, thanks for staying with us. We value your feedback and welcome the opportunity to provide you with a better staySincerely,

10/10 Sangat Bagus

Truman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a great stay would stay her again
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari K.P. pada tanggal 27 Okt 2023
Dear Truman, Thank you so much for your positive feedback on your most recent stay! We are extremely glad to hear you enjoyed your stay, and we hope to see you again in the near future.Thanks again!

10/10 Sangat Bagus

david

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari K.P. pada tanggal 27 Okt 2023
Dear David,Thank you so much for your positive feedback on your most recent stay! We are extremely glad to hear you enjoyed your stay, and we hope to see you again in the near future.Thanks again!

2/10 Sangat Buruk

robert

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari K.P. pada tanggal 27 Okt 2023
Robert,Thank you for your feedback in regard to your stay with us. I do apologize that your stay here with us was not an enjoyable one. We appreciate your feedback and are working diligently every day to improve on our efforts to make ensure our guests are happy. Again, I'd like to apologize to you on behalf of HIE and Staff. Thank you so much for staying with us. We hope to see you again in the not-so-distant future.

10/10 Sangat Bagus

Michael

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari K.P. Director of Operations pada tanggal 17 Okt 2023
Dear Michael,We appreciate you taking the time to leave a review! We use this to better our guests experience!We are so glad to hear that you enjoyed your stay with us!We do hope to see you again in the future!!Sincerely,

10/10 Sangat Bagus

Lamar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very easy, pleasant stay.
Menginap 8 malam pada bulan September 2023
Tanggapan dari K.P. Director of Operations pada tanggal 17 Okt 2023
Dear Lamar, We appreciate you taking the time to leave a review! We use this to better our guests experience!We are so glad to hear that you enjoyed your stay with us!We do hope to see you again in the future!!Sincerely,

6/10 Cukup Baik

Katherine

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Found blood on my pillow
Everything looked great at first glance, very clean, very comfortable. Unfortunately there was blood on one of my pillows and that was very disconcerting about what had and hadn’t been changed, linen wise. Also, the power sun shade did not work.
Blood pillow
Blood pillow
Blood pillow
Blood pillow
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari K.P. Director of Operations pada tanggal 13 Okt 2023
Katherine, Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions, as that is not up to our normal standards. Rest assured that these issues will be looked into. We value your comments, and your feedback will be shared with our staff so we can make the necessary changes. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience.Sincerely,

8/10 Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari K.P. Director of Operations pada tanggal 13 Okt 2023
Dear Melissa,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,