Hotel dekat Betsey Trotwood - Shepherd Neame

"Great property, very clean, modern and very close to all public transportation. Access to property was easy. Amenities were very impressive. Lots of good restaurants in the vicinity. We saw few folks complain about train noise but with air conditioning on, we didn’t feel any noise. Overall a great & well managed property. We will definitely recommend it."

"The property surprised me as to what was provided and how good the equipment provided was and all with clear instructions. Desk was always manned and the bed was super comfortable."

"The AC system was not working in our first room and we had to downgrade to get a smaller room that had AC. Heat wave in London did not help. Interesting that front desk person was located in a sister hotel across the street, so had to wait for them to come over to check in and then check out."

"A lovely, atmospheric place very conveniently located to the train station and other sites. Several nooks for curling up with a book if you desire. My room on the top floor was gorgeous and a decent size. Depending which room, you may have to navigate stairs, but that was no issue for me. The huge bathtub was heaven for me, as I prefer baths to shower. Someone else might not like that. Staff were friendly and I truly appreciated that my room was available early so it was ready after my long...

"Place was very good an clean only thing only 3 mugs an there was 4 of us an maybe a tv in the bedroom would be good "

"Accommodating staff swiftly changed our room when we realized mechanical HVAC issues in the initial room. "

"All excellent"

"The rooms are small but carefully proportioned to fit in the shower and toilet. The bed is an unusual one that raises at one end to allow more elevated sleeping or sitting. The tech seems a little superfluous throughout the hotel but the kind friendly staff show what the hotel's redl strength is. Breakfast is well organised with plenty choice."

"Excellent hotel, would definitely stay there again."

"Great accom. Great location."

"Beautiful property, loved the bar and welcome drinks in the evening. Everything felt so fresh, modern and clean. Super friendly and helpful staff. Granted me a very check-in for no cost. Extremely happy, would happily return."

"A nice friendly new hotel on the edge of the City"

"Victor on reception was excellent, attentive and couldn't help enough. Hotel is well situated and clean. Breakfast was very nice. We would stay here again"

"Das Hotel und die Zimmer sind sehr beeindruckend und insgesamt hochwertig. Leider konnte der Service mit dem Niveau des Hauses nicht mithalten. Das Personal wirkte für ein 5-Sterne-Hotel eher unfreundlich und es wurden kaum Informationen gegeben (z. B. zu Frühstückszeiten oder dem Ablauf). Beim Frühstück wurde man zwar platziert, aber nicht erklärt, was inklusive ist. Auch der Zimmerservice kam erst auf Nachfrage gegen 18:00 Uhr Ein imposantes Gebäude mit sehr guten Zimmern, aber kein Service...

"Good location. Friendly staff"

"We reserved a room for three people, but when we arrived the third bed had not been made. The room was not properly cleaned, and we found pubic hair and a dead insect on the white duvet cover. There were also not enough towels for three guests, and no sheets had been provided for the third bed. We had to call the front desk twice before the missing towels and bedding were finally delivered. At check-in, we were informed that no housekeeping service would be provided during our stay, which was...

"Great location, friendly staff. The king suite was bedroom was small - king size bed, but very small room. Misleading calling it a king suite."