Hotel Bisnis di Betws-Y-Coed

"Lovely hotel well positioned,but unfortunately the food from the menu let it down my husband had the chicken and pasta completely tasteless, wife had the slither of salmon she said it was okay, her sister and husband said the chips where cold sent them back redone and bought back out Breakfast was okay could have been hotter"

"The spa facilities would be fantastic however my experience was cut short due to the workers doing maintenance on the outdoor hot tub during my pre paid time which meant there were about 16 of us at one point sat in a bath as there was nothing else to do, room was dirty and mould on ceiling, staff said couldn’t help as hotel was full, offered to run up with a cloth but this was poor, restaurant staff all inexperienced and lacking manners, failed to bring drinks order until 40 mins in and had to...

"Spacious clean and well maintained bedrooms at the Quay. The staff are friendly and attentive and the breakfast has a lot of choice and is very good. We didn’t use the spa so I’ve no comment to add."

"Very helpful staff and a great location with lots of street parking. Breakfast was included and was good. The restaurant was good too. Bathroom needed a renovation as there was set in grime."

"Unable to get in car park as small.room and evening meal good.disappointed in breakfast.choice of fruit poor and only 2 types of pastries.However enjoyed our stay .good nights sleep.we will be back"