Resorts in Bexar County

"We did not use the outdoor pool while there. "

"They do not have microwave in the rooms. They make you come down so you can buy stuff from them. Breakfast is not good"

"The room was clean but definitely had a extremely strong men's musk cologne type smell in it, which made you think they might be hiding something as far as cleanliness, or mold scent or something like that. The hotel parking was crazy, for me because they claimed to have parking for oversized vehicles but the first floor only holds maybe twenty larger vehicles, and God forbid you have to drive up on the other floors you can kiss your non scratched tires or rims good-bye. The drive lane are RIDICULOUSLY narrow and definitely not meant for larger vehicles. However overall the stay was nice I wasn't loud, the shower had pressure, the room was spacious. The bed was fairly comfortable. I would stay again, but drive my smaller vehicle. "

"Restaurant connected to hotel could have been better."

"Staff pleasant, rooms lovely, the included breakfast and kickback bar included drinks and nibbles exceptional. "

"Toilet flooded entire bathroom my first night there. Mirrors are moldy or dirty. Asked for a discount, room was stuffy and even lowering the air to 66 wasn’t helpful. Complained to the staff and they said they could only put points into my Marriott account. Submitted a complaint, never heard back from anyone. "

"We walked into the room, and we instantly saw some hair in the shower from the previous guests. Other than that, it was good. The staff is very friendly, and the breakfast is awesome!"

"We had to cancel because there was no hot water "

"Hotel is beautiful but the restaurant is expensive with the food bland and limited. The staff were mostly friendly but slow to respond. The valet service was excellent. Our toilet overflowed one morning and the coffee maker in the room only spit out grounds in the coffee. It took several hours and several phone calls to get the toilet looked after and the bathroom floor mopped. The maid was rude and blamed us for putting toilet paper in the toilet instead of in the one small trash can in the suite. We have stayed here before multiple times. This had not happened. I did not appreciate this and her reluctance to clean it up. If this is the case why were we not told about this before and why is there only one small trash receptacle in the suite. Most importantly why is the expensive price charged for this type of facility. The TV cable is very limited and doesn’t always work. The bottles of hand soap, lotion, shampoo and conditioner maybe in boutique looking bottles but the quality of product was very poor. Good thing we had brought some along with us. We have loved this hotel and the location but will not select it again after this."