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Reviews of Centro Hotel Ravensberger Hof

Centro Hotel Ravensberger Hof
Güsenstraße, 4, Bielefeld, North Rhine-Westphalia

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 202 reviews" "
Rating 8 - Good. 118 out of 202 reviews" "
Rating 6 - Okay. 34 out of 202 reviews" "
Rating 4 - Poor. 11 out of 202 reviews" "
Rating 2 - Terrible. 2 out of 202 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Alexandra

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Good location, no facilities
Old hotel in the city center but with no facilities (kettle, sleepers). The stuff is not speaking English. Every time you are leaving the hotel you are asked to leave the room key at the reception for “security reasons” but the real reason is that they don’t have cards for rooms, they still use the classic keys and they are afraid of loosing it.
Stayed 3 nights in Oct 2019

2/10 Terrible

Nidal

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Alexa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and clean rooms with a perfect location to central town
Stayed 1 night in Jun 2019

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central yet quiet
This is a lovely hotel in a quiet street but very central. Good beds and breakfast buffet.
Stayed 2 nights in Jul 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Nicely lokated and worth a visit
Stayed 1 night in Jun 2019

10/10 Excellent

Sunjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the old part of the city.
Lovely hotel in the old part of the city, made to feel very welcome as soon I walk into the reception. The room and bathroom was spotlessly clean. Location is perfect, shopping, restaurants, tourist sights just walking distance. Breakfast buffet was nice, with my booking I paid extra for this but is was worth it. Highly recommended.
Stayed 1 night in Jun 2019

8/10 Good

Jegarajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem if you have a car as the car park is under the hotel. The room was vey spacious and clean. All the staff are friendly and can speak English
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

8/10 Good

C S

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and unbeatable location in the centre right by my favourite cafe
Stayed 1 night in Feb 2019

8/10 Good

Vip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Bielefeld
Superb
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Comfortable and well located affordable stay
A lovely little hotel in the middle of the old town part of central Bielefeld. Quiet rooms, good breakfast and friendly staff. Beds are rather hard for my taste but otherwise a great place to stay. We have stayed here before and we will stay again I am sure.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

I fell gravelly ill and contacted the hotel, first asking to hold my reservation as I planned to arrive a day late, and never heard back from them. I then contacted them to cancel my reservation as I could not make the trip for health reasons and requested that 2 of the 6 booked nights be reimbursed, and never heard back either. I cannot recommend hotel that cares so little about its customers that won't even respond to messages even to acknowledge they were received.
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the old town centre.
Hotel is in the town centre and train stations lots of cafes and restaurants nearby.
Stayed 1 night in Aug 2018

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Suited my needs
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Elwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Reunion in Bielefeld
The hotel is in central area of Bielefeld but in a side street away from noise the hotel is very basic but its a good place to stay the rooms have no air con so was warm in room very good staff who did speak English would recommend if your on a budget
Stayed 3 nights in Jun 2018

10/10 Excellent

Alfrd, Hook, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Visit
My wife has stayed at the hotel for quite some time, and the staff are excellent very friendly helpful could not wish for better. Rooms are clean and fresh, location perfect, value for money. Breakfast is very good and again the lady that s there is excellent. Cannot fault this hotel as its meet all our needs? Special thank you for the receptionist who got a birthday cake for my wife as a special request
Stayed 10 nights in Dec 2017

8/10 Good

Mohammad, Jordan

Liked: Room comfort
Good hotel in old town
Good hotel in a good location, but for the price paid, service and cleanliness could be better.
Stayed 1 night in Sep 2017

8/10 Good

Pete, UK

Liked: Cleanliness, staff & service, room comfort
Very close to town center,
Arrived at 1400, got told check in is 1500 so I have to come back later, no problem had to do something else anyway, Room was pretty clean, needs a little updating as the base of the bed looked like it been threw the wars. Parking is limited as the lift for there own Parking is broken and cost too much to repair o have to park down the road, Lift in hotel for passengers also broke down when we were there, so think Hotel might need seriös updating otherwise enjoyed our stay.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Blake, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest Night Desk Worker Ever
We got into the hotel after midnight, and we were greeted by the friendliest night manager I've ever encountered. He was a joy to talk with. The hotel was in a great location for walking around the Altstadt (plus, pretty much everything in Bielefeld is within walking distance).
Stayed 2 nights in Jul 2017

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient city location
Unfortunately the underground carpark was out of order due to the car lift being broken. This was informed to us ahead of our arrival and it was a busy period for parking in Bielefeld.

6/10 Okay

Joanne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Basic
Disappointing, tired and basic , no tea coffee facilities in room , couldn't get any wifi as advertised. There was a mini bar, but it was empty

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
good position in city centre and transport
easy to get to, fast booking in, good area for transport and restaurants

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Stay Hotel
We stay a night in this hotel, arrived late and check out right after breakfast. Overall the stay was pleasant and the breakfast is nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jonathan, Birmingham

Liked: Cleanliness, property conditions & facilities
Served the Purpose
Disappointing buffet breakfast - no bacon/sausage and scrambled egg could be sliced. No kettle in bedroom (usual for German Hotels) but then to find that the coffee machine in the bar was broken didn't help. Bar area very small - would not take clients back after a meal - bottled beers only plus selection of spirits. Church bells start at 7.00am!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis-Leistung top. Liegt direkt in der Innenstadt. Zimmer und Badgeöße ist gut. Personal war nett. Frühstückbuffett für 8,90 gut.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

ReginaDonner, Netphen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war freundlich und hilfsbereit zum Gast. Die Räumlichkeiten hell und freundlich, praktisch eingerichtet und eine ruhige Atmosphäre für den Gastt.
Stayed 2 nights in Feb 2020

8/10 Good

Arnaud

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Große und saubere Zimmer. Bequemes Bett. Optimale Lage in der Altstadt. Sehr nettes Personal
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Das Mobiliar ist etwas teilweise in die Jahre gekommen, vorallem das Bad!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Alles gut und sehr freundlich, gutes Frühstück, gute Garage
Stayed 1 night in Feb 2020

8/10 Good

Sascha, Bielefeld

Liked: Staff & service
Sehr gefallen hat mir der Empfang am Freitag und die Bemühungen des Empfangs am Sonntag als ich Stromausfall in meinem Zimmer hatte. Nicht gefallen hat mir, dass es Zahnputzbecher aus Plastik gibt und das mehr oder weniger unfreundliche auschecken am Montagmorgen. Des Weiteren sollten dringend die Belüftung im Badezimmer (Keime etc.) und auch die Gardinen und Vorhänge gereinigt werden.
Stayed 3 nights in Feb 2020
Response from Ravensberger Hof on 22 Feb 2020
Private "Anzüglichkeiten" unseren Mitarbeiterinnen gegenüber sind in unserem Haus weder erwünscht noch gestattet. BItte beherzigen Sie unser Anliegen bei zukünftigen Buchungen.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Das Hotel befindet sich in einem renovierungsbedürftigen Zustand. Die Gardinen waren grau vor Schmutz. Der Mülleimer war noch vom vorherigen Gast voll. Im Bad befanden sich Barthaare vom Vorgänger auf den Amaturen. Dies wurde nach meinem Hinweis behoben. Die Be- und Entlüftung war vor Schmutz nicht zu sehen und somit anfällig für Bakterien und Keime. Dies wurde nach meinem Hinweis NICHT behoben.
Stayed 2 nights in Jan 2020
Response from Christof Blomeyer on 18 Feb 2020
Lieber Gast! Vielen Dank für Ihr offenes Wort! Es ist uns sehr unangenehm und es tut uns aufrichtig leid, dass unsere (externe) Zimmerreinigung Ihr Zimmer nicht optimal und sauber vorbereitet hat. Wir werden hier umgehend Maßnahmen ergreifen, sodass dieser Missstand nicht noch einmal vorkommt.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Gute ruhige Lage, nettes Personal. Toilette mit Schmutzrand, Ausguss Waschbecken mit Dreckklümchen
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Etwas in die Jahre gekommene Hotel. Perfekte Lage für einen Stadtbesuch.
Stayed 1 night in Dec 2019

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Eveline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Ekkehard

Business traveller
Liked: Cleanliness, room comfort
Gute zentrales Hotel
Preis und Leistung stimmen überein. Zentrale ruhige Lage.
Stayed 1 night in Nov 2019