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Ulasan untuk Grand Lagoi Hotel Bintan

4 out of 5
Grand Lagoi Hotel Bintan
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 42 dari 166 ulasan" "
Penilaian 8 - Bagus. 85 dari 166 ulasan" "
Penilaian 6 - Cukup Baik. 30 dari 166 ulasan" "
Penilaian 4 - Buruk. 6 dari 166 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 166 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

7,6/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Benny Adisunu, Semarang

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Hotel baru yang masa depannya makin ramai
Dekat plaza dan pantai

8/10 Bagus

Charlene

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Marliny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nil
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Dirk

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

Espen Werdal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Bharat

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
The stay was ok, too noise many a times. Breakfast options are limited. Not much options of dining nearby.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Natalie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2023

6/10 Cukup Baik

Sirsendu

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Ordinary stay for a 4-star hotel
The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous. Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids. Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Menginap 2 malam pada bulan April 2023

8/10 Bagus

Eric

Bepergian bersama keluarga
Disukai: Staf & layanan
The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Menginap 2 malam pada bulan Januari 2023

6/10 Cukup Baik

Samarth

Bepergian dalam rombongan
Disukai: Kebersihan
The property was clean and huge located in an isolated place far away from all the happening places The internet was disruptive though food was not that great
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Mira, Ms pada tanggal 28 Jan 2023
Thank you for stayed in Grand Lagoi Hotel. We will inform to the hotel's management to look into your comment for further action.

8/10 Bagus

Ai Feng

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice break at Bintan
Big Room size and comfortable bed. Breakfast provided. Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Mira, Ms pada tanggal 28 Jan 2023
Thank you for stayed in Grand Lagoi Hotel. We will inform to the hotel's management to look into your comment for further action.

8/10 Bagus

Samuel

Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Mira, Ms pada tanggal 24 Jan 2023
Thank you for your feedback. We appreciate it.

8/10 Bagus

Takahiro

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2022

6/10 Cukup Baik

SSI

Disukai: Kebersihan, staf & layanan
Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Mira pada tanggal 9 Jan 2023
Thank you for stayed in Grand Lagoi Hotel. We will inform to the hotel's management to look into your comment for further action.

8/10 Bagus

Apoorv

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Peaceful option in Bintan
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Mira, Ms pada tanggal 1 Jan 2023
Thank you for your feedback. We appreciate it.

10/10 Sangat Bagus

Yu Hsuan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and convenient
Tanggapan dari Mira, Ms pada tanggal 26 Des 2022
Thank you for your feedback. We appreciate it.

6/10 Cukup Baik

Kanika

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
There is no spa at the hotel. Incorrect information given on Expedia. Also food choices are very limited at the restaurant.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Dae pada tanggal 19 Jun 2022
Thank you for stayed in Grand Lagoi Hotel. We will inform to the hotel's management to look into your comment for further action.

10/10 Sangat Bagus

Sahidah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2019

8/10 Bagus

ABHalim

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
We had a good rooms with negligible faults. Might consider to return if coming to Bintan
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

nelson

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 10 malam pada bulan November 2019

10/10 Sangat Bagus

Pravin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay with few glutches
We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).
Menginap 2 malam pada bulan September 2019

10/10 Sangat Bagus

Wilber

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Deki pada tanggal 23 Jul 2019
Dear Mr. Wilber, Thank you for your feedback. Hope you can stay with us again for next vacation. Thank you. Deki (Reservation Agent)

6/10 Cukup Baik

Alvin, Singapore

Disukai: Kebersihan, staf & layanan
Disappointing.
Booked a smoking room on hotels.com only to check in with hotel saying all rooms are non smoking. Balcony wasn't furnished and not ideal for smoking too when it is pouring. Free wifi is horrid. Best joke, bottle openers are not available and must call housekeeping whenever you needed a bottle opened. Last time here.
Menginap 4 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and new. However, the surrounding is very undeveloped and secluded.
Menginap 4 malam pada bulan Mei 2019
Tanggapan dari Deki pada tanggal 29 Mei 2019
Thank you for your feedback. We appreciate it.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
location good, options close for food and beverage
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Deki pada tanggal 29 Mei 2019
Thank you for your feedback. We appreciate it.

10/10 Sangat Bagus

Wayne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Deki pada tanggal 29 Mei 2019
Thank you for your feedback. We appreciate it.

8/10 Bagus

J.

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spend more days so that you may able to explore there sister hotel. Spa is good and everywhere and there is free 2 way trip, better enjoy it on daytime.
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staycation at Grand Lagoi
Menginap 2 malam pada bulan Februari 2019

10/10 Sangat Bagus

Lilian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and relatively new hotel with grand lobby, comfortable room also if you intend to just chill in room. Hotel itself did not have much facilities. It was a short walk to the beach; and not much arnd also. Plaza Lagoi beside has only a few eateries and a couple shops. We requested for massage which was a 10min drive out offsite. Not a resort feeling unlike others in Bintan. Overall the whole experience at hotel itself was great, staff were very friendly and helpful and contacted us for transport arrangement before the trip!
Menginap 2 malam pada bulan Januari 2019

8/10 Bagus

TAKAFUMI

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2018

10/10 Sangat Bagus

ABHIJIT

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel with good staff.
Very good rooms with balcony. Breakfast was good. Shuttle bus to Nirvana gardens resort and you can avail all facilities of Nirwana group. Lake and beach nearby. Would stay again.
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Oscar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Trevligt hotell
Ett mysigt och lugnt hotell med väldigt trevlig personal
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Monica, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel within 5 minutes walk to beach
My friend and I enjoyed our stay at Grand Lagoi. Surrounding environment very relaxing and staff so polite. Walking to the beach was about less than 5 minutes and the sand is so fine and clean. Sea was lovely clear water and calm. .
Menginap 2 malam pada bulan September 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2018

6/10 Cukup Baik

Shoshi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2018

6/10 Cukup Baik

Tomomi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2018

10/10 Sangat Bagus

Monika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2018

4/10 Buruk

jeffrey

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not your kind of staycation.
Nothing much to do. Everything there is mostly overpriced. Breakfast buffet choices are limited and their lagoi plaza are mostly empty. Paid for the beach view I guess. Wouldn't wanna go there again.
Menginap 2 malam pada bulan Juni 2018

6/10 Cukup Baik

TANG

Its a decent hotel, but nothing amazing. Will not
The good thing about the hotel is the shuttle service from the ferry and being near the lake and beach. The infinity pool is nice, but is quite small, and will not be comfortable accommodating more than 15 ppl. The hotel overcharges for the mangrove tour as well. Toilet bowl was making leaking noises through the night. And one of our showerheads didnt work too. The garden view is just some brown grass. The breakfast is crazy expensive for 1 additional person!! 300,000 rupiah thats 30sgd. It is definitely not worth it.
Menginap 2 malam pada bulan Juni 2018

8/10 Bagus

Valerie, singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hotel but needs flexibility
Pickup at ferry terminal was good. Service staffs friendly, breakfast and rooms exceeded our expectations. But service staffs not flexible with the check-out time extension. We had 5 rooms and only needed one hour extension for one of the room but was denied. Hope that the management can be more flexible on the check out time.
Menginap 2 malam pada bulan Juni 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
No sea sports available. Room aircon got prob on 2nd nite, request to change room, but end up toilet flush got prob in the other room. Overall very quiet hotel, nothing much around. Willing to go back if still want the quietness.
Menginap 2 malam pada bulan Juni 2018

8/10 Bagus

Eleanor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great but manage expectations on facilities
The hotel was more than adequate - clean, spacious, comfortable. What are less desirable are probably resort amenities and quality of breakfast food. The area around the hotel is not as developed, but food at a nearby local eatery Warung Yeah was pretty amazing! That was all we needed. Overall, we had a good getaway there as all we needed was a comfortable room away from the crowds to unwind!

10/10 Sangat Bagus

Wei Yuan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good, clean, convenient
If you are just looking for a nice place to lepak over a long weekend, this is a good place to go - clean, good service and transport arrangements, near a beach and Warung Yeah! (for cheap decent food). Roof pool and room had a nice sunset view too! Not much to do in Bintan other than the usual outdoor activities. I had no expectations coming here, and Grand Lagoi did well in filling those up.

6/10 Cukup Baik

Nicky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant stay at Grand Lagoi
Pleasant and relaxing stay. Place is near the beach. There could be more sea activities for guests to try. Food at Plaza Lagoi is quite expensive.
Menginap 1 malam pada bulan April 2018