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Ulasan untuk The Residence Bintan

5 out of 5
The Residence Bintan
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 243 dari 357 ulasan" "
Penilaian 8 - Bagus. 91 dari 357 ulasan" "
Penilaian 6 - Cukup Baik. 13 dari 357 ulasan" "
Penilaian 4 - Buruk. 8 dari 357 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 357 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

ZHIGANG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Kids friendly but not much food to choose
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Rajeev pada tanggal 23 Apr 2024
Dear ZHIGANG,Sunny greetings!Thank you for appreciating our kid's friendly ambience and facilities. Our food & beverage offerings are extensive, from Indonesian cuisine to Pan Asian and from light snacks to beachfront grills. Our culinary team will be more than delighted to accommodate your dietary preferences next time around. Thank you for staying with us, we look forward to serving you again.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Toshifumi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Almost perfect but food menu in the restaurant is not a much.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Rajeev pada tanggal 27 Mar 2024
Dear Toshifumi,Sunny greetings from The Residence Bintan!Thank you for sharing your review on this forum, we appreciate your time.Warm Regards,Rajeev Paul

10/10 Sangat Bagus

pardeep

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome place with kids , nice and helpful staff
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Rajeev pada tanggal 27 Mar 2024
Dear pradeep,Warm greetings from The Residence Bintan!Thank you so much for appreciating our family-friendly facilities and warm hospitality, we look forward to serving you again.Sincerely,Rajeev Paul

10/10 Sangat Bagus

Betka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Rajeev pada tanggal 12 Mar 2024
Dear Betka,Warm greetings!Thank you so much for reviewing our Residence, we look forward to serving you again.Kind Regards,Rajeev Paul

8/10 Bagus

hyon

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rajeev pada tanggal 12 Mar 2024
Dear hyon,Island greetings!Thank you for rating our Residence on this forum, we appreciate your time.Kind Regards,Rajeev Paul

8/10 Bagus

Elaine

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We had a nice stay during the Chinese New Year weekend. The resort is one hour drive from the ferry so good for a total getaway but not if you're looking to do other things around Bintan. Although breakfast was busy with many families the resort is well laid out so we didn't feel it was crowded at any other time. The villa was lovely and the bikes a lovely touch to get around. We had two lovely meals at Rica Rica and two wonderful spa treatments. The service was slightly haphazard, we had to chase twice to get our villa serviced and then they didn't give us handtowels. But when the service was good, it was very very good. Overall very happy and would recommend.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Rajeev pada tanggal 19 Feb 2024
Dear Elaine,Island greetings from The Residence Bintan!Thank you for sharing your fantastic review on this forum, we appreciate your time. Your gracious words highlighting our serene surroundings, the team's preparedness to cater during busy periods, private villas, complimentary bicycles, impressive local cuisine, and relaxing spa are well-received. We acknowledge your feedback on our housekeeping service, rest assured, we will look into the improvements. Thank you for recommending our Residence, we look forward to serving you again.Island Regards,Rajeev Paul

10/10 Sangat Bagus

Miikka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hienot puitteet ja ystävällinen palvelu
Kaunis alue, jossa tunnelma säilyi aamusta iltaan rauhallisena ja rentouttavana. Me liikuimme parin sadan metrin matkat pyörällä (kaikki saivat omat pyörät käyttöönsä), mutta aina pystyi tilaamaan myös kyydin, niin halutessaan. Palvelu oli aina erittäin ystävällistä ja auttavaista. Aamiainen oli erittäin laaja, ja eri ruokakulttuurit hyvin edustettuina. Ruoka oli muutenkin hyvää. Aamuisin oli ilmainen 30 minuutin jooga, ja kuntosalilla sai tehtyä hyvän treenin. Löytyy myös biljardi, pingis, shakki ja muita pelejä. Muitakin aktiviteetteja oli lisähinnasta tarjolla, ja myös spa, jossa erilaisia hierontoja ja hoitoja. Suosittelen jos muutaman päivän rauhoittuminen ja rentoutuminen kiinnostaa.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rajeev pada tanggal 26 Jan 2024
Dear Miikka,Warm island greetings from The Residence Bintan!Thank you so much for sharing your fantastic review on this forum, we appreciate your time. Your gracious words highlighting our serene surroundings, complimentary bicycles, friendly service, impressive culinary offerings and numerous on-site activities are well-received. We look forward to serving you again, thank you for highly recommending our Residence.Sincerely,Rajeev Paul

10/10 Sangat Bagus

Faisal

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rajeev pada tanggal 11 Jan 2024
Dear Faisal,Warm island greetings from The Residence Bintan!Thank you so much for appreciating our serene resort, we look forward to serving you again.Sincerely,Rajeev Paul

10/10 Sangat Bagus

Karen

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rajeev pada tanggal 26 Jan 2024
Dear Karen,Sunny island greetings from The Residence Bintan!Thank you for sharing your review on this forum, we look forward to serving you again.Cordially,Rajeev Paul

10/10 Sangat Bagus

Yuki, Suginami

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
アニマルフィーディングやキッズルーム等、子供の楽しめる施設・アクティビティが多数あって楽しめました。
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Rajeev pada tanggal 5 Jan 2024
Dear Yuki,Warm island greetings from The Residence Bintan!Thank you so much for appreciating our thoughtful amenities and services, we look forward to serving you again.Island Regards,Rajeev Paul

8/10 Bagus

Han

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rajeev pada tanggal 26 Jan 2024
Dear Han,Island greetings from The Residence Bintan!Thank you fro sharing your review on this forum, we appreciate your time.Island Regards,Rajeev Paul

10/10 Sangat Bagus

Sunao

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rajeev pada tanggal 26 Jan 2024
Dear Sunao,Warm island greetings from The Residence Bintan!Thank you fro sharing your review on this forum, we look forward to serving you again.Sincerely,Rajeev Paul

10/10 Sangat Bagus

Jainy Hazim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Rajeev pada tanggal 26 Des 2023
Dear Jainy Hazim,Warm island greetings from The Residence Bintan!Thank you so much for reviewing our Residence, we look forward to serving you again.Sincerely,Rajeev Paul

8/10 Bagus

Ervin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5-star accommodations and some of the most thoughtful, friendly and attentive staff I've had anywhere. Restaurants are very good, spa was great and the whole area feels private and cosy, with easy access via foot or bicycles (2 of which are provided for eat villa). It's pretty self-contained and excellent if you want privacy and a quiet resort that's great for couples or families. Some of the less positive aspects is that it's quite far from the ferry terminal (about an hour) and can be a bumpy ride on a minivan. I don't think the activities are many for big families with really active kids and adults. Lastly, the beach isn't great at all. I guess Bintan isn't really known for its pristine beaches, but the one at this resort is muddy and almost unsightly. Maybe it's just the monsoon season. Also, it faces east so no picturesque sunset beach photos (not a problem for me).
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rajeev pada tanggal 26 Des 2023
Dear Ervin,Island greetings from The Residence Bintan!Thank you for sharing your post-stay review on this forum, we appreciate your time. Glad you liked our accommodations, attentive team, culinary offerings, relaxing spa and serene surroundings. We offer numerous on-site activities, tours and excursions that allow our guests to experience the island life. Our beach is tidal, therefore, we adapt and create our offerings accordingly. The marine walk during low tides is very popular among families, and water sports during high tides with all guests. Thank you for staying with us, we look forward to serving you again.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Yixin

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Rajeev pada tanggal 22 Des 2023
Dear Yixin,Warm island greetings from The Residence Bintan!Thank you so much for reviewing our Residence, we look forward to serving you again.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Edwin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Peaceful, great for families
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rajeev pada tanggal 20 Des 2023
Dear Edwin,Festive greetings from The Residence Bintan!Thank you so much for appreciating our serene resort, we look forward to serving you again.Cordially,Rajeev Paul

10/10 Sangat Bagus

Gary

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Rajeev pada tanggal 17 Des 2023
Dear Gary,Festive greetings from The Residence Bintan!Thank you so much for reviewing our Residence, we look forward to serving you again.Island Regards,Rajeev Paul

10/10 Sangat Bagus

Tomoki

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tommyがとても素晴らしいサービスをしてくれた。
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Rajeev pada tanggal 6 Des 2023
Dear Tomoki,Festive greetings from The Residence Bintan!Thank you so much for sharing your fantastic review on this forum, we appreciate your time. Tommy is humbled to learn about your praise. We look forward to serving you again, thank you for spending your holidays with us.Sincere Regards,Rajeev Paul

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The resort was over an hour from the ferry terminal so that was a negative factor for us when considering door-to-door travel. The staff were really fantastic, they definitely made the trip a pleasant experience and did everything to make us welcome and any support we needed. If the staff were not so amazing we would have been disappointed. The breakfast was great. The in-room dining food was ok, chips were often cold and not enjoyable, there was a limited selection of food, good for only 3-4 days. The rooms were of an ok standard, the cleanliness was excellent, and the housekeeping was great too. And the water boys, very fast. The kids rope course was closed, not advised in advance. The ATV and water sports staff were amazing too. Based on what we spent and the travel time though, in hindsight, I would have chosen a place in Phuket, close to restaurants and within 20 minutes of the airport. More variety and similar quality.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Rajeev pada tanggal 6 Des 2023
Dear Mark,Sunny island greetings from The Residence Bintan!Thank you for sharing your comments on this forum. Your appreciative words highlighting our warm hospitality, sumptuous culinary offerings, overall cleanliness and numerous on-site activities are well-received. We acknowledge your feedback on the In-Villa Dining food quality, rest assured, we will look into it.We are located on the East Coast of Bintan Island, which allows our guests to experience some of the well-curated tours that we offer, showcasing the local way of living and other sights that are difficult to discover elsewhere.Thank you for staying with us, wishing you a pleasant festive season ahead.Island Regards,Rajeev Paul

10/10 Sangat Bagus

Buck Hong

Menginap 3 malam pada bulan November 2023
Tanggapan dari Rajeev pada tanggal 13 Des 2023
Dear Buck Hong,Festive greetings from The Residence Bintan!Thank you so much for sharing your review, we appreciate your time.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

FLORA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice environment
Menginap 1 malam pada bulan November 2023
Tanggapan dari Rajeev pada tanggal 24 Nov 2023
Dear FLORA,Warm island greetings from The Residence Bintan!Thank you so much for sharing your review on this forum, we appreciate your time.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

trond

Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Rajeev pada tanggal 31 Okt 2023
Dear trond,Sunny island greetings from The Residence Bintan!Thank you so much for rating our Residence on this forum, we look forward to serving you again.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Todd, Baton Rouge

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really enjoyed my stay!!! Everything was wonderful…room, food, and especially the staff. Thank you so much for your hospitality!!
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Rajeev pada tanggal 27 Okt 2023
Dear Todd,Sunny island greetings from The Residence Bintan!Thank you so much for sharing your fantastic review, we appreciate your time. Glad to hear that you thoroughly enjoyed your stay and that you liked our spacious room, good food and heartfelt hospitality. We look forward to serving you again, thank you for staying with us.Cordially,Rajeev Paul

10/10 Sangat Bagus

Debbie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a wonderful 5 nights. The staff were excellent. Food was amazing. Enjoyed the cooking class with Dimas, who was very helpful. The facilities and rooms were first rate. It is a bit remote, but perfect for a relaxing holiday and the transfers from ferry were very comfortable.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Rajeev pada tanggal 26 Okt 2023
Dear Debbie,Warm island greetings from The Residence Bintan!We are grateful to receive your fantastic review on this forum. Your appreciative words highlighting our warm hospitality, impressive culinary concept, engaging cookery session with Chef Dimas and value-for-money offerings are well-received. We look forward to serving you again, thank you for spending your holidays with us.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Kamsin Joanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely location, friendly staff and nice attention to detail. One of the nicest resorts we’ve stayed in. We’ll definitely be back again!
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Rajeev pada tanggal 18 Okt 2023
Dear Kamsin Joanne,Sunny island greetings from The Residence Bintan!Thank you so much for posting your fantastic review on this forum, we appreciate your time. Glad to hear that you liked our serene surroundings, friendly team and attention to detail. We look forward to creating more cherished moments during your next stay, thank you for spending your holidays with us.Island Regards,Rajeev Paul

10/10 Sangat Bagus

Man Ki

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, a good place to spend a few days to relax.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Rajeev pada tanggal 6 Okt 2023
Dear Man Ki,Warm island greetings from The Residence Bintan!Thank you so much for appreciating our warm hospitality, we look forward to serving you again.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Fiona

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and cosy resort. Good for those with kids as they have kids club for you to leave them there while you and partner can go for your "Me" time! Only thing we feel is.. food is quite pricey, else all is good!
Menginap 3 malam pada bulan September 2023
Tanggapan dari Rajeev pada tanggal 14 Sep 2023
Dear Fiona,Sunny island greetings from The Residence Bintan!We are grateful to receive your fantastic review on this forum, thank you so much for spending the time to write this post for us. Glad to hear that you liked our cosy resort vibes and kid-friendly facilities. Our offered rates are very competitive compared to similar establishments on the island, as we look to showcase the value-for-money concept. Thank you for staying with us, we look forward to serving you again.Island Regards,Rajeev Paul

10/10 Sangat Bagus

Masaharu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023
Tanggapan dari Rajeev pada tanggal 11 Sep 2023
Dear Masaharu,Warm island greetings from The Residence Bintan!Thank you so much for rating our resort, we look forward to serving you again.Terima Kasih!Rajeev Paul

10/10 Sangat Bagus

Leng Chye

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The road leading to the residence from the main road is about 1km and you will need to drive over half of this on a dusty and muddy sub standard road. Its a little upsetting but the resort made me forget how I got there!
Menginap 4 malam pada bulan September 2023
Tanggapan dari Rajeev pada tanggal 10 Sep 2023
Dear Leng Chye,Warm island greetings from The Residence Bintan!Thank you for sharing your comments and feedback on this forum, glad you thoroughly enjoyed your holidays with us.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Cheryl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and very spacious rooms, good service
Menginap 2 malam pada bulan September 2023
Tanggapan dari Rajeev pada tanggal 3 Sep 2023
Dear Cheryl,Warm island greetings from The Residnece Bintan!Thank you so much for sharing your fantastic review on this forum appreciating our spacious rooms, overall cleanliness and warm hospitality. We look forward to serving you again.Sincerely,Rajeev Paul

10/10 Sangat Bagus

Chenyang

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place for family stay
Great location for family with wonderful and helpful staff :) thank you for a great stay!
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Rajeev pada tanggal 14 Agu 2023
Dear Chenyang,Sunny island greetings from The Residence Bintan!Thank you so much for appreciating our serene surroundings and warm hospitality, we look forward to serving you again.Terima Kasih!Rajeev Paul

10/10 Sangat Bagus

Shu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Rajeev pada tanggal 11 Agu 2023
Dear Shu,Warm island greetings from The Residence Bintan!Thank you so much for rating our resort on this forum, we appreciate your time.Kind Regards,Rajeev Paul

8/10 Bagus

TATSUYA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan Juli 2023
Tanggapan dari Rajeev pada tanggal 8 Agu 2023
Dear TATSUYA,Island greetings from The Residence Bintan!Thank you for rating our resort, we appreciate your time.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Kazuyuki

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Rajeev pada tanggal 12 Agu 2023
Dear Kazuyuki,Sunny island greetings from The Residence Bintan!Thank you so much for rating our resort, we look forward to serving you again.Terima Kasih!Rajeev Paul

8/10 Bagus

Mohamad Rafiei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Rajeev pada tanggal 30 Jul 2023
Dear Mohamad Rafiei,Island greetings from The Residence Bintan!Thank you for sharing your review on this forum, we appreciate your time.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

TAEYANG

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Rajeev pada tanggal 22 Jul 2023
Dear TAEYANG,Selamat Siang from The Residence Bintan!Thank you so much for rating our Residence on this forum, we appreciate your time.Kind Regards,Rajeev Paul

8/10 Bagus

Lee Kiat

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Rajeev pada tanggal 21 Jul 2023
Dear Lee Kiat,Island greetings from The Residnece Bintan!Thank you for sharing your review on this forum, we appreciate your time.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Josephine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Rajeev pada tanggal 5 Jul 2023
Dear Josephine,Warn island greetings from The Residence Bintan!Thank you so much for rating our resort, we look forward to serving you again.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Kenneth

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The service from the hotel staffs are excellent.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Rajeev pada tanggal 29 Jun 2023
Dear Kenneth,Sunny island greetings from The Residence Bintan!Thank you so much for appreciating our service, we look forward to serving you again.Terima Kasih!Rajeev Paul

6/10 Cukup Baik

yoshi

Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Rajeev pada tanggal 5 Jul 2023
Dear yoshi,Greetings from The Residence Bintan!Thank you for the rating.Best,Rajeev Paul

10/10 Sangat Bagus

Ryo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We used the hotel for our vacation and it was very comfortable as everything was completed in the hotel's facilities. If you want to buy souvenirs, you have to go outside the hotel. This time we enjoyed just the inside of the hotel and were greatly satisfied. It is clean and the staff is friendly and helpful.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Rajeev pada tanggal 14 Jun 2023
Dear Ryo,Warm island greetings from The Residnece Bintan!Thank you so much for writing about your stay experience, we appreciate your time. Your gracious words highlighting our serene surroundings, modern facilities, overall cleanliness and warm hospitality are well-received. We look forward to serving you again, thank you for staying with us.Cordially,Rajeev Paul

8/10 Bagus

Takashi

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Rajeev pada tanggal 9 Jun 2023
Dear Takashi,Warm island greetings from The Residence Bintan!Thank you for rating our Residence on this forum, we appreciate your time.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay except for tar.
All staffs are polite and courteous. Even before arriving, staff attending to email was great. Son love his small cornered bed at the living room. Only sad thing is the sea was polluted by tar. Tried to go to the sand bank which was beautiful, but when we went back to the shore, our legs were tainted by tar. Thought it was due to the speed boat nearby. But next day went to the beach outside our villa, same thing happened.. was told it was seasonal.. without the tar, it was perfect.. nice sea and able to walk far out in the clear sea.. just a pity, there are tar.. luckily we have some lotion to remove them..
Menginap 4 malam pada bulan April 2023
Tanggapan dari Rajeev pada tanggal 7 Mei 2023
Dear Guest,Warm island greetings from The Residence Bintan!Thank you so much for posting your review on this forum, we appreciate your time. Soon after the monsoon season, we usually tackle the challenge of tar at our shorelines. However, this time around, it was a lot worse than the previous years. Now, our shorelines are in better condition (free from tar) and hopefully, will remain the same in years to come.Your appreciative words highlighting our courteous team members, prompt response and thoughtful amenities are well-received. We look forward to serving you again, thank you for staying with us.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Takayuki

Menginap 2 malam pada bulan April 2023
Tanggapan dari Rajeev pada tanggal 24 Mei 2023
Dear Takayuki,Warm island greetings from The Residence Bintan!Thank you so much for rating our resort, we appreciate your time.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Maggie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Rajeev pada tanggal 18 Apr 2023
Dear Maggie,Warm island greetings from The Residence Bintan!Thank you so much for rating our resort on this forum, we appreciate your time.Kind Regards,Rajeev Paul

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It’s clean and quiet and comfy. You got everything you need for a 3day trip. It’s family friendly although we didn’t get the chance to visit the kid’s club or the farm. All staff here were very friendly and helpful. My 8yr old daughter didn’t want to leave! Will definitely go again!
Tanggapan dari Rajeev pada tanggal 27 Mar 2023
Dear Lisa,Warm island greetings from The Residence Bintan!Thank you so much for posting your fantastic review on this forum. We thoroughly enjoyed reading your comments about our overall cleanliness, serene surroundings, engaging on-site activities and warm hospitality. We look forward to serving you again, thank you for spending your holidays with us.Kind Regards,Rajeev Paul

8/10 Bagus

Vivienne

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Rajeev pada tanggal 30 Mar 2023
Dear Vivienne,Selamat Siang from The Residence Bintan!Thank you for rating our resort, we appreciate your time.Kind Regards,Rajeev Paul

8/10 Bagus

Cruz

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Rajeev pada tanggal 23 Mar 2023
Dear Cruz,Island greetings from The Residence Bintan!Thank you for rating our resort, we appreciate your time.Sincerely,Rajeev Paul

10/10 Sangat Bagus

chandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous getaway
Everything was fabulous including the weather. Staff were caring and excellent and relaxed. Will definitely be coming back again and again....
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Rajeev pada tanggal 20 Jan 2023
Dear chandra,Festive greetings from The Residence Bintan!The title of your review summary makes us all very proud here. Your complimentary words highlighting our genuine hospitality and serene surroundings are well-received. We look forward to serving you again, thank you for spending your holidays with us.Terima Kasih!Rajeev Paul

10/10 Sangat Bagus

TINGXIAN

Tanggapan dari Rajeev pada tanggal 24 Mar 2023
Dear TINGXIAN, Island greetings from The Residence Bintan!Thank you for rating our resort, we appreciate your time.Sincerely,Rajeev Paul