Alton Hotel Guide - 3 Stars Hotels in Alton, Birmingham

"I have zero complaints. The room and hotel were clean, the check in staff was very helpful and cheerful."

"The hotel was fantastic all round, but I really dont have enough good things to say about the staff, especially Dakitia who went out of her way to accommodate me. She exemplifies southern hospitality, thank you again, Dakitia!"

"The staff was only helpful when it was convenient for them... very little selection at breakfast or in the store. Maids did the bare minimum to our room, rust stains throughout the room, but my favorite was that somehow, when they gave us a room, we attempted to enter, the key worked fine and low and behold, there was already someone staying in that room... we walked in on an older woman in her pajamas in bed watching tv! All of us were shocked, we closed the door and went back to the desk. The employee wasn't even surprised, nor apologetic. Just gave us a new room. What an awkward situation. "

"It was fine. Not great, but fine. Breakfast was lacking flavor, sausage gravy not good. But pancakes were nice. "

"There is construction going on right now. It is extremely loud and lacks parking spaces. We were notified by noon, on the day we were checking in. Disappointed with the overall experience."