Temukan Hotel Bintang 3 di Arsenal Hill mulai dari mulai dari Rp1.544.125

"Check-in w Brian was exceptional, Outstanding interpersonal skills & professionalism. My concerns were w the cleaning staff, our room was NEVER cleaned, when I asked that it be cleaned, the young lady "pretended" to not speak English ( how did she interview for the job). We had to buy towels bc they were never replaced. We couldn't shower bc the water pressure was a twinkle, at all times, never a flow of water. If you need a picture, I'll send it. Please speak w the cleaning staff at your next...

"Great Central location to downtown festivities ,such as “Soda City Market” every Saturday.! Welcoming and accommodating staff,clean modern rooms. Definitely will stay again!"

"I never got an explanation for the bill being more than my confirmation. I asked for a manger to call and they never did. The TV set up is poor. The remote doesnt see the TV so channel changing is very difficult and there should be 2 tvs. No lotion in the room. The breakfast mediocore at best, no danish or muffins, whole fruit option was just bananas. I stay with the hotel often and I inadvertantly ckecjed for high speed i caled to tell them it was an error and they didnt care and charged...

"The hotel was lovely and the staff was amazing. I personally do not like feather down pillows and while the pillows were nice and fluffy when you first got there, they flattened out really quickly as does the bed and it caused us to be very stiff in the morning when we awoke."

"The location, parking, and convenience to restaurants were great. The check-in process/line was long due to staff slowness. The room smelled like someone had previously smoked in it, even though it was a non-smoking room."

"The room was dirty at check in. ( Arrived at 9:30 pm. ) although they cleaned it, we didn’t get into a clean room until 10:30 pm. Highly inconvenient after a very long day of travel."

"Family reunion ruined due to poor management and horrible staff, rooms and food. Filthy room, no garbage can liners. I had to clean bathroom myself. Staff was rude and a member of my family was told “then leave B&$ch! By staff member. The police had to be called to remove former employee. Pool was closed we did not have notification until check in. The food that was supposed to be catered was absolutely disgusting and they ran out of food! Manager Eric was never available and this...