Cow Key Hotel Guide - 4 Stars Hotels in Cow Key, Key West

"The air conditioner did not work properly. No matter what we set it to at night, it jumped back to 72 degrees. I called the front desk around midnight and no one answered. Early in the morning it went to the temperature we'd set it for. Other members of our party had the same issue in their room. Otherwise, the room was great, and we enjoyed the resort."

"Extremely clean. Only 2 floors so it’s not a big hotel but the room was spacious for my husband and I. Pool area was nice also."

"Its nice great location"

"The “private beach” was unclean and small. The public beach was better and cleaner. Nothing to do around the area. The room we got did not had beach view. When asked for it they told us that because the bought via Expedia, that they can not move us to a beach view. I’m realizing that they treat people different when they see the package is bought through expedía"

"Walkable, clean, nice beach area. "

"Fantastic stay! Staff was great, spa was wonderful and resort is the best in Key West!"

"I do not get breakfast "

"Had a terrible experience at this hotel. I specifically booked this hotel because it said they were “pet friendly” on Expedia. They absolutely are not. I did not mind that my ESA dog is not considered a service animal and I would have to pay a fee but upon arrival I was asked to sign a contract that said I cannot leave my dog alone in the room at any time. It also said that if my dog barks at all I can be fined $250. I asked about this and wanted to know if my dog is allowed in the pool area which I was told he was not allowed, so I said how am I supposed to use the pool if I cannot leave my dog in the room. The older woman at the front desk who was not even the one checking me in was so nasty and said that I should have thought about that before booking and read their policies. Such terrible attitude and customer service. I felt constant anxiety during my stay that my dog who is a relatively good and calm dog might bark and cause me a fine by this hotel. I also could not use any amenities such as the pool because of this policy. Don’t state that you’re pet friendly when you clearly are not. Will absolutely not go back here with or without my dog. And the woman at the desk needs an attitude adjustment because her customer service is disrespectful. When we came back to the hotel in the evening after being out for dinner with our dog, she made a nasty face at us too. Hilton, please fix this for your future guests. Btw no mention of the 250 fine online in their policy"

"Downtown Key West is a great place to drink and party. But if you want that on some days, but want to combine with "just chilling," this is the place. Drop dead gorgeous views, watching private fishing boats come in and out, great restaurant food (wow!) etc. It is worth every penny! PS: concierge steered us to some "local" spots nearby that were amazing!"