Montauk Hotel Guide - 4 Stars Hotels in Montauk, New York

"I checked in during a severe snowstorm and had to leave the hotel within 30 minutes due to the conditions. Despite barely using the room, I was charged $304.50 as a “service fee.” I later reached out to the hotel to request clarification and a possible adjustment, but I have not received any response to this day. I understand that policies may apply, but charging such a significant amount for a stay of less than an hour—especially under unavoidable weather conditions—feels unreasonable and disappointing. The lack of communication from the hotel only adds to the frustration. I would appreciate a proper explanation and a fair resolution."

"Great stay. "

"The rooms were clean. The bathroom had a pocket door for the toilet area that did not close properly and the lock did not work. The shower was outside the toilet area, but there was no door only a curtain."