Thermal Hotel Guide - 4 Stars Hotels in Thermal, California

"Nice place and great food also nice staff friendly "

"Check-in was poorly handled. We waited 40 minutes past our scheduled check-in time and would have waited longer if we had not gotten frustrated and contacted the front desk, which took several calls to get through. They were supposed to text us when the room was ready. When we got into our unit we had immediate problems with the internet connectivity. It took until the following afternoon before one issue could be resolved, although we different excuses as to why. I do want to thank Roy and Angel for the resolving the issue. They seemed to the only ones who knew how to resolve the issue. "

"This place needs a make over and some! This is a 3 star hotel with 5 star prices - find somewhere else! We had an end unit with and the room had black out curtains - great for a good nights sleep… oh, but there’s another window that has a blind that lets the sun in at sunrise — go figure?! The bathroom is small and poorly appointed. Check in was terrible and slow - not enough staff on, even though they knew it would be busy. The adult pool is situated just below a nice patio that serves breakfast and brunch to all customers - those that could stand heavy house and trance blasting at 10+ would be the ones that are and stayed I guess. Paying this much for a room is daylight robbery. Very unhappy customer "

"Family friendly hotel, great during Spring break! We will be returning as the amenities and the “beach” pool area was a hit with the kiddos. Be sure to pack pool floats as they’re allowed at the pool, just keep an eye out as there are no signs around the pool indicating the floats are not provided by the hotel. The breakfast buffet at CAVA was alright, but the chairs in the patio dining area could’ve been better cleaned. The staff was friendly and approachable overall, but no one was going out of their way to offer assistance or to inform us of additional services provided. We missed the Easter hunt as the event wasn’t heavily promoted. The only Easter related signage I noticed was for a $75 kid’s Easter basket. Other than that the hotel is clean, housekeeping does a good job at maintaining the rooms tidy. The room we stayed in was partially carpeted and given that this is a dog-friendly hotel I think that they could do without."

"Great staff"

"Amazing staff"